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Bournemouth West Cliff Hotel

3-star property
7 Durley Chine Road, Bournemouth, England 09 725 22 184
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3.7 out of 5
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See all 15 ebookers Reviews

"I enjoyed my stay it was only a couple of days but it wad short and sweet once they had change our room,my complaint about the room was the leag of sh ... " More

By a verified traveller on Mon 02 Mar 2020

Points Of Interest

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Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Bournemouth West Cliff Hotel & Spa. During your stay, you're just a quick walk from Durley Chine Beach. You'll find features such as free WiFi in public areas, plus 2 indoor pools and a full-service spa.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 indoor pools or soak in the hot tub
  • Indulge with facials, hydrotherapy or body scrubs at Bournemouth West Cliff Hotel Spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre

Bournemouth West Cliff Hotel & Spa ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Bournemouth West Cliff Hotel & Spa

Everyone (11) Couples (2) Family (1)
4 out of 5

Posted by on 4 Jan 2024

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5 out of 5

Posted by on 28 Oct 2022

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5 out of 5

Posted by on 26 Aug 2021

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4 out of 5
I enjoyed my stay it was only a couple of days but it wad short and sweet once they had change our room,my complaint about the room was the leag of shelf space in the bathroom for your belongings and no towel rail or hooks.All the staff was friendly and pleasant.we ate in the restaurant,i thought they needed more staff,we was left waiting for our food too long

Posted by on 2 Mar 2020

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3 out of 5

Posted by on 30 Dec 2019

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5 out of 5
Our room was very spacious and clean. The hotel itself was lovely with plenty of room. The pool and outdoor area were lovely, a great way to spend a sunny afternoon.

Posted by on 26 Aug 2019

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4 out of 5
Staff were so helpful. Food so good. Room ok if you kept your eyes closed in a very comfy bed.room very depressing need colour, all magnolia and dark brown. Spa really Good .

Posted by on 1 Mar 2019

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3 out of 5

Tired Room and everything was an extra

Pros: Staff & SPA
Cons: charges - extras annoy everyone so STOP IT and sort the bathrooms out!!!
Location: It's Bournemouth - everything is there!
our visit didn't start well, Breakfast wasn't included (and I know I definitely choose it!) then we were charged £X per guest per stay for the SPA... Really! why not include it it's 5% of the room booking! Then £XX to park my car in the carpark!. So by the time we left the reception area I wasn't really happy - staff were great and clearly had had this vented at them before. Room was at best tired (Room 49) the bathroom was a bit moldy, toilet handle was falling off and shower constantly dripped. The bathroom was 1/5 at best - This bathroom needs ripping out and starting again - renting it out is asking for bad reviews! Patio window didn't seal properly and we were by the fire exit where the smell of smoke wandered into our room a bit - Not too sure what the hotel could do about this... Well apart from ALARM the exit so no-one would use it for cigarette breaks. Dinner was nice but it was freezing in the restaurant - the staff know this but again nothing they could do as it's got a lot of open glass. Wear a big jumper to eat. Breakfast was good but again I was a bit aggrieved that this was even charged. SPA was small but excellent - apart from the fact there were no robes for the first day. All things considered Managers you are letting your staff down. Your staff are really great and friendly but everything else ie all the bits under your control let you down. Unify the charges - revamp the rooms and sort give your great staff a pat on the back, they saved you from 1/5

Posted by , from London on 20 Mar 2018

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4 out of 5

Hotel for a short break.

Pros: Location & price
Cons: Need some touching up of some tired areas of the guest rooms.
Location: Short 15 minute walk to BIC
Excellent location, great staff, hotel needs some love, bit tired in places.

Posted by , from Somerset on 29 Nov 2017

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4 out of 5

Welcoming, comfortable and convenient.

Pros: Large familiar room - Breakfast - Heated swimming pool - Restaurant staff
Location: Bournemouth town centre, beach, pier, oceanarium, gardens, bike rental...
I stayed with my husband and two children for three nights. Not only was the service welcoming but also effective. Especially kind was the restaurant staff. The room was large and confortable and in the bathroom there were a shower and a bath. Complimentary toilettary, coffee and tea, and buscuits as well. Free access to the Gym and the heated swimming pool.

Posted by , from Canary Islands on 20 Nov 2017

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About the Bournemouth West Cliff Hotel

Location 7 Durley Chine Road, Bournemouth, England BH2 5JS

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:

  • Dining venue
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

The following facilities are closed for New Year's Eve and New Year's Day:

  • Dining venue
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Property Features

As a guest of Bournemouth West Cliff Hotel & Spa, you'll find a full-service spa, 2 indoor swimming pools, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 2605 square feet (242 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Bournemouth West Cliff Hotel & Spa. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Bournemouth hotel.

  • 1 building
  • 83 guestrooms or units
  • 3 levels
  • Conference rooms
  • 2605 sq ft of conference space
  • 242 sq. m of conference space
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 2
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Bournemouth Station (3 km / 1.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Bournemouth West Cliff Hotel & Spa offers 83 accommodations with a hairdryer and free toiletries. 32-inch LCD televisions come with satellite channels. This Bournemouth hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • LCD television
  • Satellite channels
  • Electric kettle
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a English breakfast daily.

Bournemouth West Cliff Hotel & Spa has a restaurant on site.

Nearby Activities

2 indoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Parasailing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Bournemouth West Cliff Hotel Spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Hot tub in spa
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Credit card pre-authorization
  • Contactless check-in is available
  • No cots (infant beds) available
  • Cashless transactions are available
  • Debit cards
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 for adults and from GBP 10 for children
  • Uncovered self-parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Facilities fee: GBP 15 per person, per night and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bournemouth Hallmark
  • Bournemouth Hallmark Hotel
  • Bournemouth Hotel Hallmark
  • Hallmark Bournemouth
  • Hallmark Bournemouth Hotel
  • Hallmark Hotel Bournemouth
  • Hotel Hallmark Bournemouth
  • Bournemouth West Cliff
  • Hallmark Hotel Cliff
  • Hallmark Bournemouth West Cliff
  • Hallmark Cliff
  • Hallmark Hotel Spa Bournemouth
  • Hallmark Hotel Bournemouth West Cliff
  • Bournemouth West Cliff & Spa
  • Bournemouth West Cliff Hotel
  • Bournemouth West Cliff Hotel Spa
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  • Bournemouth West Cliff Hotel & Spa Bournemouth
  • Bournemouth West Cliff Hotel & Spa Hotel Bournemouth

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.