Aztec Hotel & Spa

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Aztec Hotel & Spa

Interior
Indoor pool
Breakfast, lunch served; international cuisine, al fresco dining
Family Suite, 1 Bedroom | Premium bedding, desk, laptop workspace, iron/ironing board
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Gym
  • Pool

Explore the area

Map
Aztec West, Almondsbury, Bristol, England, BS32 4TS
  • Aztec West Business Park
    1 min walk
  • The Black Sheep
    1 min walk
  • Patchway Station
    4 min drive
  • Bristol Filton Airport (FZO)
    9 min drive

Room options

Standard Double or Twin Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Premier Suite

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

Signature Double or Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

Family Suite, 1 Bedroom

  • 35 sq m
  • Sleeps 5
  • 1 Double Bed OR 1 Single Sofa Bed

Standard Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Family Double Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Signature Double Room, Terrace, Lake View

  • 24 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

Signature Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Aztec Hotel & Spa

Hotel with a full-service spa, steps from Aztec West Business Park
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Aztec Hotel & Spa offers 128 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. Televisions come with digital channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at Aztec Hotel & Spa. During your stay, you're just a quick walk from Aztec West Business Park. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy international cuisine while dining at The Curious Kitchen
  • Full breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to body treatments, body scrubs or aromatherapy at The Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Aztec West Business Park and 7 minutes by car from The Mall at Cribbs Causeway
Aztec Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. A hot tub, a sauna, and spa services are also featured at the business-friendly Aztec Hotel & Spa. Parking is available for a fee.

This 4-star Bristol hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 9:00 AM.
The Curious Kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 3 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 6:30 AM to 9:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Curious Kitchen

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Eve:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 19.95 per person
  • Self-parking fee: GBP 3.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night
  • Facilities fee: GBP 15 per person, per stay and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Children may access the hotel pool during limited hours.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aztec Bristol
Aztec Hotel
Aztec Hotel Bristol
Hotel Aztec
Aztec Bristol Hotel
Bristol Aztec Hotel And Spa
Bristol Aztec Hotel Bristol
Aztec Hotel Spa
Aztec Hotel & Spa Hotel
Aztec Hotel & Spa Bristol
Aztec Hotel & Spa Hotel Bristol

Aztec Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1000 reviews" "
Rating 8 - Good. 280 out of 1000 reviews" "
Rating 6 - Okay. 88 out of 1000 reviews" "
Rating 4 - Poor. 40 out of 1000 reviews" "
Rating 2 - Terrible. 33 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

DEBBIE

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

2/10 Terrible

Gustavo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude and unhelpful refusing to provide the services paid for, for example, towels for the SPA, 48 hours SPA access as advertised on Expedia (only 24 hours) and re-filling breakfast food and tea/coffee on the SPA. Works are being carried out on the outside of the premises with scaffolding on the windows, which makes it difficult to sleep after 8:00am (we weren’t informed of this as we could have chosen another hotel).
Stayed 1 night in Sep 2024

8/10 Good

M

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel overall was very nice, clean, good facilities, and the rooms spacious. Staff were mostly very friendly. The food and drinks were of good quality, but ridiculously overpriced. I understand there are overheads to making a portion of chips and a half pint of draft cola, but £9.00 is going too far. I hear the alcoholic drinks were even more ludicrous. A couple of other points to mention, there was no wheelchair access to the main bar area that any of us could find. I had thought this was a requirement for hospitality nowadays? Also, some of your staff may require a little "retraining" in customer relations, and complaining to your guests about prams being in the main area, when you are hosting an event that will have prams in attendance is not good. I understand that they should not be blocking access areas, but instead of just walking past and stating clearly that they had to be moved, perhaps, suggest "where" they should be moved to, and offer some assistance, instead of us having to faff about and find another spot ourselves.
Stayed 1 night in Sep 2024

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfy stay
Really nice hotel, spa was fab with nice relaxing outdoor area by pond. Very comfortable beds! Will return.
Stayed 1 night in Sep 2024

8/10 Good

Riccardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dani

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Herjit

Stayed 3 nights in Sep 2024

2/10 Terrible

Phoebe

Stayed 1 night in Sep 2024

6/10 Okay

Phil

Business traveller
Disliked: Amenities
Check-in was achingly slow - a big queue with only one person on the desk. Room felt a bit old, like its best days were past it. Particularly irritating was being asked to pay £15 for gym access - a first as a hotel guest - only to encounter a gym that was poorly provisioned in respect of free weights (no barbells, some normal dumbbell weights missing). Food was good, and overall the staff were friendly and helpful. Although, adding to the air of eccentricity, there was an insistence of advance booking for breakfast - which, given that I was one of about three patrons sitting in a massive space, rather felt like overkill. All in all…mixed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sally

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First impressions are made when you enter a hotel starting with the Reception Staff and both myself and my friend where involved in Hotel Management. So maybe more critical in some areas but The Aztec Hotel was indeed impressive in all areas. The only thing that l was alittle put out over was l wasnt told on check in or during our stay that my Payment for our treatments hadnd gone through due to technical issues with computers.Maybe l could of avoided my embarrassment infront of my friend. Otherwise a great experience infact my daughter and l are coming to stay in September for my birthday
Stayed 2 nights in Aug 2024

2/10 Terrible

Caroline

Stayed 2 nights in Aug 2024

10/10 Excellent

dvir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Comfortable and cozy environment, with nice staff
Stayed 1 night in Aug 2024

10/10 Excellent

SEW

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel, great location for Bristol. Staff were great, rooms lovely, free parking as it was a weekend. Spa was stunning but £15pp charge for 1 night is very steep.
Stayed 1 night in Aug 2024

6/10 Okay

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service but poor night's sleep.
I'll start by saying all staff we encountered were exceptional and a credit to the venue. However, we paid a lot of money for our stay and the room/sleep quality did not reflect the high price tag and high star rating. The room was a good size but our "double" was actually two singles put together so you could feel the annoying join/gap in between. Whilst earplugs were provided (nice touch!) it was still very loud, you could hear entire conversations and I was woken up in the morning by someone in the next room using the hairdryer! I am very light sensitive so the light that came in from the surrounding edges of the window disturbed my sleep. Didn't have time to use the spa facilities but they looked lovely. Restaurant had a lovely ambience in the evening and food was good quality but felt the service charge was unnecessary considering there was only two of us and we were hardly demanding! My husband found it strange that the hotel is owned by a brewery yet they had ran out of all the draught beers. Would return for a spa day or afternoon tea etc but not to spend a night as sleep quality was too poor.
Stayed 1 night in Aug 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Helen

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Russ

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast was great.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Spa not included
When I arrived we were notified that spa is not included as we booked through a third party even though we paid full price. If you want spa included, book directly on their website. Once we checked in we went to our room and found hairs in the bathtub and on the bed sheets. Apart from that everything else was ok.
Stayed 1 night in Jul 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and very friendly staff. Nice touches in the room too with mugs and takeaway cups. Treat for the kids and even the dog had a bed waiting for him!
Stayed 1 night in Aug 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location & service !
Stayed 1 night in Aug 2024

10/10 Excellent

Rob

Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay
second time staying at this hotel and the second time our food order was forgotten. Even at breakfast we had to chase for our tea. Disappointing because this hotel is truly lovely. Charging residents for the spa use was a bit out of order considering what they paid to stay there.
Stayed 3 nights in Jul 2024