Gonville Hotel

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VIP Access

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Dates

January 2025

February 2025

Lunch, dinner served; Italian cuisine, garden views

In-room safe, desk, laptop workspace, iron/ironing board

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Spa

Room service

Parking available

24/7 front desk

Pet-friendly

Explore the area

Gonville Place, Cambridge, England, CB1 1LY

University of Cambridge
1 min walk
Parker's Piece
1 min walk
Emmanuel College
6 min walk
Cambridge (CBG)
11 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Classic Double or Twin Room, Bathtub

Sleeps 3
1 King Bed OR 2 Single Beds

Classic Double or Twin Room, Walk-in Shower

Sleeps 3
1 King Bed OR 2 Single Beds

Superior Double Room, Bathtub

Sleeps 3
1 Double Bed

Classic Double Room, Walk-in Shower

Sleeps 3
1 Double Bed

Feature Room Premier

Sleeps 2
1 King Bed

Feature Room Deluxe

Sleeps 2
1 King Bed

Feature Room

Sleeps 2
1 King Bed

Classic Double Room, Bathtub

Sleeps 3
1 Double Bed

Similar properties

Free WiFi

Restaurant

Air conditioning

Gym

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Eco-certified Cambridge hotel in Trumpington with a full-service spa

A full-service spa, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and free use of bicycles.

Gonville Hotel offers 92 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 43-inch LCD televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Cambridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Our customers tell us that they can't get enough of the helpful staff at Gonville Hotel. During your stay, you're just a quick walk from University of Cambridge. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.

Free WiFi
Enjoy Italian cuisine at Gonville Kitchen, a theme restaurant with garden views
Full breakfast served daily for a fee
Self-parking available for a fee
Indulge with body treatments, facials or body wraps at the spa
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes complimentary bicycles
Guests have great things to say about the breakfast and the comfortable guestrooms
Steps from University of Cambridge and Parker's Piece
Cats and dogs welcome for a fee (restrictions apply)

Gonville Hotel offers its guests a full-service spa and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include 2 meeting rooms and coworking spaces. A terrace, tour/ticket assistance, and a garden are also featured at the eco-certified Gonville Hotel. Parking is available for a fee.

This 4-star Cambridge hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Gonville Kitchen – Overlooking the garden, this theme restaurant specialises in Italian cuisine and serves lunch and dinner.

Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Czech, English, French, Greek, Hungarian, Italian, Polish, Spanish, Swedish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Parking on site (GBP 26 per night)
Wheelchair-accessible parking available

Food and drink

Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 10 for children
A bar/lounge
A restaurant
Couples/private dining
Private picnics

Restaurants on site

Gonville Kitchen

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

2 meeting rooms
Coworking space

Outdoors

Garden
Terrace

Full-service spa

Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Massage
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
Handrails in stairways
Lift
Raised toilet seat
Stair-free path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

3 floors
Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Pillow menu

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

43-inch LCD TV with digital channels

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Electric kettle

Air conditioning
Desk
Heating
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets: GBP 25 per accommodation, per day
Only dogs and cats are allowed
Maximum 2 pets
Pets cannot be left unattended
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: from approximately GBP 19.95 for adults and from GBP 10.00 for children
Self-parking fee: GBP 26 per night
Pet fee: GBP 25 per accommodation, per day
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Gonville

Best Western Gonville Hotel

Best Western Plus Gonville

Best Western Plus Gonville Cambridge

Best Western Plus Gonville Hotel

Best Western Plus Gonville Hotel Cambridge

Gonville

Gonville Best Western

Gonville Hotel

Hotel Gonville

Gonville Hotel Cambridge

Gonville Cambridge

The Gonville Hotel

Gonville Hotel Hotel

Gonville Hotel Cambridge

Gonville Hotel Hotel Cambridge

Gonville Hotel Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Ralph

Travelled with partner

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful place to stay

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed for the night for my Boyfriends birthday and we were both really surprised with how nice it was, beautiful hotel and really friendly staff. We had a more basic room but it was still perfect for what we needed.

Stayed 1 night in Sep 2024

10/10 Excellent

Kevin, ATHENS

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a first class hotel. Very nice if small rooms. The staff were very helpful. Dinning was very good. Parking was available and included Tesla electric car charging (one of two stations working). Located across the street from University and easy walking distance to major sites and museums.

Stayed 1 night in Sep 2024

10/10 Excellent

Emma

Travelled with partner

15 Sept 2024

Really nice hotel ! Clean and presentable and a touch of subtle elegance. Only negative was that our shower only ran cold water !

Stayed 1 night in Sep 2024

10/10 Excellent

Vanessa

15 Sept 2024

Liked: Cleanliness

Stayed 2 nights in Sep 2024

8/10 Good

Diane

12 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We had a lovely stay at the Gonville. I marked it down slightly due to the room (classic double) being a bit snug, particularly in the bathroom. As the bathroom was so small, a sliding door would work better and could easily be fitted giving more space, it would also prevent the water damage at the bottom of the door, caused by the walk in shower overflowing under the door. The room was long but narrow making it difficult to walk past the bottom of the bed without banging your head on the wall mounted tv. The room was decorated very nicely and had a clean homely feel. One pet peeve at all hotels, is the sticker in the bathroom asking you to be eco friendly by re-using towels, and to leave them on rails if you don't want them changed. But, they still change them!

Stayed 2 nights in Sep 2024

4/10 Poor

cheryl

Travelled with partner

9 Sept 2024

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

The location was great. the room was clean. The bathroom was tiny and I am not a big person 5ft 4 56 kilos. Staff were not friendly. The only bar was outside in September. We chose the hotel for parking and location but when we got there there were not parking spaces. We got a space the next day and were charged £26 for one night. We should have stayed in the multi storey which was cheaper. There were no VIP benefits

Stayed 2 nights in Sep 2024

10/10 Excellent

Tonny

Travelled with family

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service - probably one of the best services I have ever experienced, from reception (Josh was exceptional) to chauffeur Zane.

Stayed 1 night in Sep 2024

10/10 Excellent

Gavin

7 Sept 2024

Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

7 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2024

10/10 Excellent

Stuart A

6 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed before does not disappoint

Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Business traveller, Travelled with partner

6 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful hotel. Walking distance to the University area. Very quiet. Comfortable bed. Attention to details. Would certainly go back

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

4 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

4/10 Poor

Ruth

Business traveller

2 Sept 2024

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

There was a lot of young unhelpful staff milling around the dining area/ coffee machine just chatting. There was no facility to check in early or even a place to go to have a conference call in relative peace and quiet. Although the place looks well polished in the photos this isn’t the reality as the place looked a bit tired in places

Stayed 1 night in Aug 2024

8/10 Good

Kent

1 Sept 2024

Liked: Cleanliness, staff & service

Lovely hotel within walking distance to City. Very close to the station too. Hotel is well kept and the people working on there are very friendly and helpful. The room was comfortable, good air conditioning. But, the hot water supply was unacceptable. Wanted a shower before going out in the evening. No hot water. When raised was told ‘old hotel and pipes’ which is very quaint. But not what you’d expect from a £140 a night. No hot water on demand isn’t on for any reason. Had to run the bath taps and the sink taps for ten minutes to get any chance of hot water. Which is wasteful. Especially when you see a notice to save water by reusing your towels ! Dear Gonville owners. You need to get the absolute minimum basics right if you’re charging good money. It was just a real shame and definitely deflated the quality of the weekend away. Staff were very friendly throughout and it’s obvious they’ve had to deal with this issue before.

Stayed 1 night in Aug 2024

10/10 Excellent

NIGEL

Travelled with family

30 Aug 2024

Can only recommend

Perfect in every way thank you

Stayed 3 nights in Aug 2024

10/10 Excellent

Carrie

30 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great property. Friendly staff, amazing courtyard lounge and walkable to all restaurants and Pub. Great location.

Stayed 2 nights in Aug 2024

8/10 Good

Albert

29 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

christopher

29 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good hotel but could be great! Check in was fantastic and the room lovely, hotel in general is very nice and the bed was sooooo comfortable. However bar staff and waiting staff at breakfast where inadequately trained and didn’t appear to be managed which was a shame as the rest of the team were on the whole very efficient.. Room lacked glasses for water and paint had been rubbed off the wardrobe, one of the light switches didn’t work properly and the skirting by the shower was poorly repaired due to water damage. I’d still recommend this hotel, great location the bed was so comfortable and all of the above are easily fixed

Stayed 2 nights in Aug 2024

8/10 Good

Benjamin

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Anita

Travelled with partner

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is comfy clean and convenient. Staff very pleasant and good breakfast. A seven minute walk from the station then a seven minute walk to town.

Stayed 1 night in Aug 2024

8/10 Good

Phil

Travelled with group

24 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Would book here again. Although our stay this time wasnt 100%. We was in room 4 (possibly an accessibility room as booked last min?) Carpet was stained under table. Could hear Room 3’s T.V. Fire alarm was going off Sunday morning at 9:30am. I was awake anyway. Breakfast took a while. I could sense from other customers they had waited a while too. But…. Hotel is in a great location. On site parking (tight) Easy check in and helpful staff.

Stayed 1 night in Aug 2024

8/10 Good

Debbie

Travelled with pets, Travelled with partner

23 Aug 2024

Liked: Staff & service, property conditions & facilities

The rooms are nice. However the bar area was being refurbished and so there was nowhere for us to go with our dog except the outside bar that had been put up as an alternative. This was untidy and not up to the standard of the rest of the hotel. The menu was limited with small portions and not value for money. Had we been told about the bar refurbishment when we booked we would have looked elsewhere. Also £26 per night for parking and £25 per night for the dog was rather excessive! We have stayed at this hotel before but the current owners are not doing it justice.

Stayed 2 nights in Aug 2024

10/10 Excellent

Adrian

Travelled with partner

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Gonville ended up being the best hotel we visited on our trip through parts of UK. Beautiful hotel, a/c was wonderful, and the staff was very friendly and welcoming. Definitely would recommend and will stay again

Stayed 1 night in Aug 2024

10/10 Excellent

Gayle

16 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel , we had a couple of issues which I assumed would get sorted when I reported them but I had to tell them again when checking out and then offered some compensation so all fine and we would def stay there again

Stayed 2 nights in Aug 2024