Hilton Cambridge City Centre

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Cambridge City Centre

Exterior
King, Suite, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Daily buffet breakfast for a fee
Bar (on property)
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Bar
  • Room service
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
20 Downing Street, Cambridge, England, CB2 3DT
  • University of Cambridge
    1 min walk
  • Grand Arcade Shopping Centre
    1 min walk
  • Emmanuel College
    2 min walk
  • Cambridge (CBG)
    12 min drive

Room options

King, Suite, 1 King Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Twin Room, Accessible

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hilton Cambridge City Centre

Hotel with a fitness centre, steps from University of Cambridge
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Additionally, WiFi in public areas, valet parking and 24-hour room service are on-site.
Hilton Cambridge City Centre offers 198 air-conditioned accommodations with laptop-compatible safes and a safe. 55-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at Hilton Cambridge City Centre gets high marks from our customers. During your stay, you're just a quick walk from University of Cambridge. You'll find features such as a restaurant, a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Enjoy British cuisine while dining at Bass & Bull Restaurant
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the central location and the clean guestrooms
  • Steps from University of Cambridge and Sedgwick Museum of Earth Sciences
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 3434 square feet (319 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Cambridge City Centre. Parking is available for a fee.

This Cambridge hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
Bass & Bull Restaurant – This restaurant specialises in British cuisine and only serves breakfast.
24-hour room service is available.

Languages

Dutch, English, Filipino, French, German, Hungarian, Italian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 12.99 per 24-hour period)
  • Available in some public areas: WiFi (GBP 12.99 per 24-hour period)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 30 per night)
  • Secured, covered valet parking on site (GBP 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Bass & Bull Restaurant

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,434 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways (104 centimetre high)
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 20 December and 4 January.

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per pet, per stay, plus a deposit of GBP 40 per stay
  • Weight limit: 66 lb per pet
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: GBP 12.99 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: GBP 12.99 per 24-hour period (rates may vary)
  • Self-parking fee: GBP 30 per night
  • Valet parking fee: GBP 30 per night
  • Pet deposit: GBP 40 per stay
  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cambridge City Hotel
Hotel Cambridge City
Crowne Plaza Cambridge
Crowne Plaza Hotel Cambridge
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre Cambridge
Hilton Cambridge City Centre Hotel Cambridge

Hilton Cambridge City Centre Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 1002 reviews" "
Rating 8 - Good. 269 out of 1002 reviews" "
Rating 6 - Okay. 78 out of 1002 reviews" "
Rating 4 - Poor. 26 out of 1002 reviews" "
Rating 2 - Terrible. 14 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lorene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Our original.room.waz not brilliat, small dark and looking out on a wall. Once i spoke to reception our room was changed with out fuss to a much nicer room. Hotel is well located for all sites. The breakfast was very good although the saturday mirning no one was arround to check us in or explain anything. Sunday morning was a very different experience lots of staff.
Stayed 2 nights in Sep 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet Parking very expensive $30 per day. Downtown activity was noisy and congested.
Stayed 3 nights in Sep 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Sharaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Juliet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Cambridge!!! Wonderful service brilliant location fantastic rooms! Nice breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Cambridge
Lovely comfy bed great location
Stayed 1 night in Aug 2024

2/10 Terrible

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed.
Staff were very poor and particularly unhelpful; in many instances there seemed to be a language barrier. Room was good size and bed very comfortable but toilet flush handle was damaged and difficult to use. Asked for email of bill invoice to save on printer paper but to date have still not received this.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in the center of Cambridge. Close to everything. 12-15 minute ride from the train station.
Stayed 2 nights in Aug 2024

8/10 Good

Benjamin

Liked: Cleanliness, property conditions & facilities
Decent
Stayed 2 nights in Aug 2024

10/10 Excellent

Ermira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm and welcoming environment. Reception and cleaning staff in the corridor , excellent customer service skills. Overall: Nice, tidy and immaculate. Thank you
Stayed 1 night in Aug 2024

8/10 Good

Jay, Sidcup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel in city centre. Expensive parking, although we parked about 10 mins away and walked which was half the price. Weird staying on an internal view over reception as couldn’t see the weather or natural light. Staff friendly .
Stayed 2 nights in Aug 2024

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie

Stayed 1 night in Aug 2024

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives- very clean, friendly, helpful staff, convenient for town centre etc. Nice furniture and decor. Negatives- expensive parking and bar. Charged for two breakfasts we didn't have but quickly corrected. Mini fridge in room would have been useful.
Stayed 3 nights in Aug 2024

8/10 Good

saad

Travelled with family
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Mrs Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay 2 night stay
A lovely hotel right in the Centre of Cambridge. Very close to tourist attractions and shops. The hotel is very clean and comfortable and the bed has the most amazing pillows. The staff were efficient and friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. The rooms very very clean and the beds very comfortable. The breakfast has so much choice and was of a high standard. Would definitely stay there again
Stayed 1 night in Jul 2024

10/10 Excellent

Guenor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

ANDY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Center of Cambridge, easy for everything!
Love the location, center of Cambridge. For parking, you can utilize the parking structure that next/ back to the hotel ( for off hour, parking is really cheap; hotel has had valet parking only) . Lots of restaurants near the hotel, oh also, short walk distance to many Cambridge campuses. As first time visitor, very satisfy with it.
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location, very nice choice in Cambridge
At the center of Cambridge, very close to all the activities: schooling, shopping, dinning, ..... Recommended!!
Stayed 3 nights in Jul 2024