Best Western Gatehouse Hotel

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Dates

January 2025

February 2025

Desk, iron/ironing board, free WiFi, bed sheets

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service

Bar

Laundry

Breakfast available

Housekeeping

Parking included

Explore the area

799 Old Norwich Road, Ipswich, England, IP1 6LH

New Wolsey Theatre
5 min drive
Ipswich Museum
5 min drive
Portman Road
6 min drive
Bury St. Edmunds (BEQ-RAF Honington)
47 min drive

Room options

About this property

Ipswich guesthouse in Whitton with restaurant and bar/lounge

A restaurant, a bar/lounge and laundry facilities are available at this smoke-free guesthouse. Self parking is free. Other amenities include a garden and a front desk safe.

Best Western Gatehouse Hotel offers 16 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Best Western Gatehouse Hotel, you'll be close to Bramford Golf Centre. Free self-parking, a restaurant and a bar are available.

Free WiFi
Free self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
To-go breakfast served daily for a fee
Amenities include a front desk safe, laundry facilities and a lift
Just a 4-minute drive from Namco Funscape and a few minutes from Sir John Mills Theatre

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Best Western Gatehouse Hotel also features a garden, laundry facilities, and room service (during limited hours). Free self parking is available.

This 3-star Ipswich guest house is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7 AM to 9 AM.

Best Western Gatehouse Hotel has a restaurant on site.

Room service (during limited hours) is available.

Languages

Czech, English, Slovak

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: High-speed internet

Parking and transport

Free self parking on site

Food and drink

Daily breakfast to-go available 7 AM to 9 AM for a fee: GBP 9.95 for adults and GBP 9.95 for children
A bar/lounge
A restaurant

Family friendly

Laundry facilities

Conveniences

Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with digital channels

Food and drink

Limited room service

Desk
Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for to-go breakfast: from approximately GBP 9.95 for adults and from GBP 9.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

BEST WESTERN Gatehouse Hotel Ipswich, Suffolk

Best Western Gatehouse Hotel Ipswich

Best Western Gatehouse Ipswich

Best Western Gatehouse

Best Western Gatehouse Hotel Ipswich

Best Western Gatehouse Ipswich

Best Western Gatehouse Hotel Ipswich

Best Western Gatehouse Hotel Guesthouse

Best Western Gatehouse Hotel Guesthouse Ipswich

Best Western Gatehouse Hotel Reviews

8.2

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8/10 Good

keith

Business traveller

20 Mar 2020

Liked: Cleanliness, staff & service, room comfort

Staff have the winning way

Outstanding staff, amazing service. Building a little tired, needs some love but the welcome and feeling we had on arrival and during the stay made it really great.

Stayed 1 night in Mar 2020

6/10 Okay

donna

Business traveller

14 Mar 2020

Liked: Cleanliness, staff & service

Disliked: Room comfort

Okish!

I thought that the manager was really welcome when i arrived. I purchased the family room and stayed for 3 nights. On the second day i arrived back to my room being left wide open (i am not clear if this was from the cleaner or if someone had been in my room). When I raised this with reception, she commented how she would make a note of this and did not seem to appreciate how his may have impacted on me. I was in a annex or separate building (as it was a family room) and there was 1 room above me. The problem with this was that every time the person in the room above me moved, i heard him. This impacted on my quality of sleep. Other than the afformentioned, i found the accomodation clean.

Stayed 3 nights in Mar 2020

10/10 Excellent

Alan

Business traveller

12 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

10/10 Excellent

David

24 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very fiendly and welcoming

Stayed 1 night in Feb 2020

10/10 Excellent

David

24 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

6/10 Okay

Chris

Business traveller

23 Jan 2020

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller

18 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Very friendly staff, food was good and beds comfortable

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family

16 Dec 2019

Liked: Cleanliness, staff & service, room comfort

A perfectly adequate overnight stop. Staff were friendly and helpful, eg immediately offered a different twin room for adult sons when we said first one smelled of cigarettes and damp. Swapped room was much nicer. Both double and twin rooms were completely clean and cosy in December once radiators were switched on. Easy to find and parking on site was useful.

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

13 Dec 2019

Liked: Staff & service

Disliked: Cleanliness

Funnily enough i will stay again

I did love the location the staff and all as i wanted away from the hussle and bussle but i thought it could be cleaner But i am a clean freak

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

29 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Good base for a weekend

Easy to reach and in a relatively quiet location. Ample parking. Service very good, and the hotel is clean and cared for. But my room was uncomfortably warm and the window didn't open far enough to cool it down, and I thought the bed was overly soft.

Stayed 1 night in Nov 2019

2/10 Terrible

Martyna

20 Nov 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Arrived and wasn’t even able to get into the property, therefore couldn’t even stay the night. The hotel then wouldn’t even offer a refund despite not staying there. I had to spend another £70 to get a hotel elsewhere.

Stayed 1 night in Nov 2019

10/10 Excellent

debra

12 Oct 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family

7 Oct 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Oct 2019

4/10 Poor

Andrew

15 Sept 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

Don't stay here.

Had a bad start that for worse. Booked online and charged again on check in. Run down hotel. Meal not charged in the morning and staff struggled to refund their error. Phone calls chasing food bill and checked to make sure not already charged and when rang Back to pay they had already taken the funds. Arrogant call from customer services. Would not recommend at all. Badly run disorganised hotel.

Stayed 1 night in Jun 2019

2/10 Terrible

anthony

Travelled with family

10 Sept 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

First Location- NO. Second Location - Definite Yes

Arrived and was placed outside the hotel in the Service area in a black wooden building. Room was not clean, bugs and chair broken. Immediately requested different room. Told none available due to Ed Sheeran concert the day before. Regardless, I booked this hotel months before and immediately paid upon arrival. Was required to stay in that room for 1 night. Then was moved the next day to another location in Claydon which was much better. Frankie, the Manager of these location, was very accommodating and immediately ensure that we were well taken care of in moving to this new location. After we moved the room was what we expected and the staff were very friendly and accommodating. Would we stay there again? Not in the first location which should never have been used for any guests. The second location would be a definite Yes. Thank you Frankie, Gill, Teresa and staff who made our stay of 2 weeks wonderful!

Stayed 14 nights in Aug 2019

8/10 Good

jason

30 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel good location staff lovely v helpful

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

26 Aug 2019

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2019

10/10 Excellent

Zoe

Travelled with family

11 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2019

8/10 Good

Tim

4 Jul 2019

Liked: Cleanliness, staff & service

Stayed 1 night in Jun 2019

10/10 Excellent

Ian, Goldsboro NC

26 Jun 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked that it was in a quiet location, no traffic noise, and excellent service by the staff. Disliked that the bath/ shower could be a challenge for elderly or physically unstable visitors, and no night lights for reading in bed, room lights on or off, no in-between.

Stayed 1 night in Jun 2019

10/10 Excellent

Paul

23 Jun 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2019

10/10 Excellent

Andrew

19 Jun 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2019

10/10 Excellent

Louise

9 Jun 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Fantastic little bolt hole here only6 quid in taxi to Portman road to see rodders..room for 3 was like a mini apartment..bathroom and beds spotless and staff were so accommodating..also loved the quaint little bar.. Will definitely use this establishment again **** and more from me

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

9 Jun 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cannot complain,fairly basic the only thing I would say is the shower tray is very slippery even before I used soap & there was no handle to grab inside Staff always friendly & helpful

Stayed 2 nights in Jun 2019

10/10 Excellent

Alyson

22 May 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoyed a wonderful four night stay at The Gatehouse. The staff were so friendly, helpful and kind. The bed could have done with being a little longer and wider but that would be our only negative comment. Would certainly recommend this hotel and particularly the staff.

Stayed 4 nights in May 2019