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Leonardo Hotel Liverpool

4.0 star property
VIP Access

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Photo gallery for Leonardo Hotel Liverpool

Exterior
Bar (on property)
In-room safe, desk, iron/ironing board, free rollaway beds
Lobby lounge
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Laundry

Explore the area

Map
No. 31 Keel Wharf, Liverpool, England, L3 4FN
  • Royal Albert Dock
    ‪2 min walk‬
  • M&S Bank Arena
    ‪3 min walk‬
  • The Beatles Story Museum
    ‪4 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Room, 1 King Bed

In-room safe, desk, iron/ironing board, free rollaway beds

Executive Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Double Bed with Sofa bed

In-room safe, desk, iron/ironing board, free rollaway beds

Family Room, 1 Double Bed with Sofa bed

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite

Suite | In-room safe, desk, iron/ironing board, free rollaway beds

Suite

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Multiple Beds

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Twin Room, Multiple Beds

  • 28 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, free rollaway beds

Superior Twin Room

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Triple Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, free rollaway beds

Superior Double Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior entrance

Staybridge Suites Liverpool by IHG

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, (1142)
The price is €472
for 1 room
includes taxes & fees
12 Apr - 13 Apr
Staybridge Suites Liverpool by IHG

About this property

Leonardo Hotel Liverpool

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business centre, concierge services and dry cleaning.
Leonardo Hotel Liverpool offers 310 air-conditioned accommodations with a safe and coffee/tea makers. 28-inch flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and hairdryers. This Liverpool hotel provides complimentary wired and wireless Internet access.

Our customers tell us that they can't get enough of the sightseeing around Leonardo Hotel Liverpool. During your stay, you're just a quick walk from Royal Albert Dock. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Steps from Royal Albert Dock and M&S Bank Arena
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. The eco-certified Leonardo Hotel Liverpool also features a vending machine, concierge services, and laundry facilities.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11 AM.
Bar and Grill – On-site restaurant.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bar and Grill

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16 per person
  • Nearby parking fee: GBP 12 per day (984 ft away)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Inn Liverpool
Jurys Inn Liverpool
Jurys Liverpool
Liverpool Inn
Liverpool Jurys Inn
Jurys Hotel Liverpool

Leonardo Hotel Liverpool Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 652 out of 1298 reviews
Rating 8 - Good. 388 out of 1298 reviews
Rating 6 - Okay. 149 out of 1298 reviews
Rating 4 - Poor. 65 out of 1298 reviews
Rating 2 - Terrible. 44 out of 1298 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Stayed 1 night in Dec 2024

8/10 Good

Georgina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely hotel in the middle of the docks, easy access to dining ect. Nice walk to Liverpool One and the city centre. Will definitely be going back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with a superb view.Very comfortable bed. Extremely clean room and hotel. Fluffy big towels and gowns. Friendly staff. Handy location for walking to centre, so close to pretty Albert Docks. Good security checked if we were staying when we came back to hotel late. Close to car park. Would recommend this hotel for quality versus value. Thank you. If uou choose to use this review, keep it anonymous or only use my first name.
Stayed 1 night in Dec 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and stay
Great stay great location
Stayed 2 nights in Dec 2024

4/10 Poor

Elise

Disliked: Cleanliness, staff & service
The lobby, bar, and breakfast area were clean and well maintained, the hallways, rooms, and especially the room bathrooms were filthy. The paint above the bathtub/shower was peeling and moments away from falling off as you showered. The calk in the bathroom was covered in black mold. Every corner of the bathroom had dirt in it. There was feces and/or blood on the wall just over the toilet tissue. There was visible trash (discarded sugar packets, discarded water bottles, etc.) on the hallway floors. The same in the elevators, where you could also find discarded food. This was not cleaned up from the time that we saw it the evening prior to the following morning. The carpet in the hallways was thread bare in many places and dirty. Be aware that this hotel is just across from the M&S Bank Event center and when there is an event going on the hotel bar fills up with event goers. This makes it incredibly difficult for travelers to get food. The hotel staff that we encountered put forth little to no effort. They did their job begrudgingly and at the expense of any customer service. Would not recommend this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Great
Great stay lovely as ever. Room was clean as you would expect. Breakfast was great. Would recommend and stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel Shane about the front desk staff
Great hotel & location, bar food staff friendly & helpful. But the check in staff are always verging on rude, it’s a shame as the hotel is excellent in every other aspect, the two that were on the front desk were definitely not happy in there work. Stayed there 5 times now & it seems a common occurrence. Would not stop me going back though as like the hotel & location
Stayed 1 night in Dec 2024

10/10 Excellent

brendan, Liverpool

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with great bed and bathroom. Really good value.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel..fantastic bar staff.. Negatives we left sign on door asking for room to be cleaned but on return sign was turned over and a note was left to say we hadn't asked for room to be cleaned but could get service by phoning reception....obviously cleaning staff couldnt be bothered and on second day at breakfast we were told that the delivery of eggs had not come so no fried eggs were available but there was a continuous supply of scrambled eggs whilst we were sitting in the breakfast room?
Stayed 2 nights in Nov 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

christine

Travelled with group
Great position to shops and docks lovely hotel would definitely recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great hotel in a great location, staff were extremely helpful. We didn’t stay for breakfast but dining area looked great. Iron, hairdryer etc in the room along with coffee facilities. Right opposite the M & S arena and right next door to a fab Punjabi restaurant. 2 min walk to Albert Dock and nearby shops
Stayed 1 night in Nov 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel on Albert Docks .. lots of choice gif restaurants by the hotel and food in the hotel was excellent too … lovely staff working there
Stayed 2 nights in Nov 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Joyce

Stayed 2 nights in Oct 2024

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice location but inconvenient parking situation
Stayed 1 night in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Really nothing special about this place think you should look in to your prices went make me and the wife a drink and the kettle had water in it from the last guest paid for breakfast and it was cold in knot a one for complaining but just thinking for the money we've paid it just not worth it
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, amenities
So warm and welcoming
Stayed 1 night in Nov 2024

2/10 Terrible

Drazen

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
While location is convenient if you are attending the events in venues around and area is so nice, this hotel is simply dirty!! Towels - dirty (while changed daily, the "clean ones" are not clean, sheets - dirty (3 nights and no one bothered to change sheets with huge stain on them, even if asked, carpet - dirty; was not vacuumed 3 days I was there. Add mold all over the bathroom and you get a place one should never visit.
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at leonardo hotel big shout out to Charley on reception we had a couple of issues which she handled in professional happy and positive way she is a real credit to the hotel and herself would definitely stay here again
Stayed 3 nights in Oct 2024

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