Novotel Liverpool Centre

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Novotel Liverpool Centre

Exterior
Exterior
Exterior
Fitness facility
Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Gym
  • Housekeeping
  • Breakfast available

Explore the area

Map
40 Hanover Street, Liverpool, England, L1 4LN
  • Liverpool ONE
    ‪1 min walk‬
  • Concert Square
    ‪4 min walk‬
  • Merseyside Maritime Museum
    ‪7 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪26 min drive‬

Room options

Superior Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Novotel Liverpool Centre

Eco-certified Liverpool hotel in Liverpool City Centre with a fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a steam room and 24-hour room service. Housekeeping is available on request.
Novotel Liverpool Centre offers 209 accommodations with minibars and a safe. LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a steam room and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Novotel Liverpool Centre. During your stay, you're just a quick walk from Royal Albert Dock. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Ropewalks Bar and Kitchen
  • To-go breakfast served daily for a fee
  • Wired Internet for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the central location and the clean guestrooms
  • Steps from Liverpool ONE and 8 minutes on foot from Royal Albert Dock
  • Dogs welcome for a fee (restrictions apply)
Novotel Liverpool Centre offers its guests a steam room and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, 8 meeting rooms, and coworking spaces are available. The eco-certified Novotel Liverpool Centre also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7 AM to 10 AM.
Ropewalks Bar and Kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, Greek, Hungarian, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 10.50 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for GBP 24 per day; reservations required; discounts available

Food and drink

  • Daily breakfast to-go available 7 AM to 10 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ropewalks Bar and Kitchen

Things to do

  • Billiards/pool table
  • Gym
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8 meeting rooms
  • Business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 10.00 per night
  • Only dogs are allowed
  • Weight limit: 22 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 75 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 18 per person
  • Fee for in-room wired Internet: GBP 10.50 per 24-hour period (rates may vary)
  • Nearby parking fee: GBP 24 per day (328 ft away)
  • Pet deposit: GBP 10.00 per night
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Liverpool Centre
Novotel Liverpool Centre
Novotel Liverpool Centre Hotel
Novotel Liverpool Hotel
Novotel Liverpool Centre Hotel
Novotel Liverpool Centre Liverpool
Novotel Liverpool Centre Hotel Liverpool

Novotel Liverpool Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 1003 reviews" "
Rating 8 - Good. 323 out of 1003 reviews" "
Rating 6 - Okay. 108 out of 1003 reviews" "
Rating 4 - Poor. 31 out of 1003 reviews" "
Rating 2 - Terrible. 26 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Julian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fast check in. Smart looking hotel. Very convenient for all of Liverpool centre. We didn’t use the swimming pool or the restaurant. Our room number was 420. BEWARE. If your room is facing the Q Park carpark, you can look forward to a Home Bargains delivery truck pulling up beneath the hotel from around 0630 every day. Then it’s nothing but crash bang crash. It is so loud and that’s with the window closed too. This was very disappointing and would certainly stop me staying here again
Stayed 2 nights in Oct 2024

8/10 Good

Justin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great hotel.
Stayed 2 nights in Oct 2024

4/10 Poor

Amanda

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We discovered this hotel 5 years ago and absolutely loved it! We've stayed since then as the location is perfect and the pool is great. This was our third visit and it was very disappointing. Not one bit of maintenance or upkeep has been done since we stayed in 2019 and our bathroom was disgusting. Mouldy and the shower screen leaked. The air con unit was not ones of the digital ones and the first night we nearly boiled alive. The next night we opened the window the tiny fraction we're allowed to and had it on the temperature we were told to by the receptionist and at least got some sleep. Unfortunately our room wasn't serviced despite me telling Reception this at 3.30 and them saying they would tell Housekeeping. When we returned at 10pm, it still hadn't been done and I had to go down to Reception to tell them as no one was answering the phone (there were two of them there in the back room). I was brought clean towels and more tea and milk and when the Receptionist brought them up I told him about the air con unit and showed him the bathroom. He apologised and said he could see about moving us to a different room but it was late and we leaving in the morning so it wasn't worth it. It would have been nice to have been offered something for the issues we had.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Stayed 1 night in Oct 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mishal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekender
Great location for a Liverpool weekender. Convenient for the shops and restaurants.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Fine for short stay.
All ok for a 1 night stay. In general the hotel could do with abit of an update. My room ( 815 ) had plaster peeled off the inside window frame and there were stains on the carpet in the bedroom and grout on the floor in the toilet. Thecrestvof the room and facilities was clean. However, the pool and sauna area was adequate. Breakfast is sufficient. Much appreciated the later check out time compared with other hotels.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Liam

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Benjamin

Stayed 2 nights in Sep 2024

10/10 Excellent

Ross

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city centre hotel
Great hotel. Excellent location. Parkin. Next door with discount. Would highly recommend
Stayed 1 night in Oct 2024

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Deborah

Stayed 1 night in Sep 2024

10/10 Excellent

King

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location✅ Swimming Pool✅ Sauna✅ Room Quality✅
Stayed 1 night in Sep 2024

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All very nice , good staff. Water machine not working at breakfast would be the only observation
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location for city centre as lots of bars and restaurants on door step. Room was lovely, bed very comfortable. Only issue was cleaners came into our room twice in the morning whilst we were still in the room.
Stayed 1 night in Sep 2024

10/10 Excellent

Dipna

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Gillian

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024