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"The staff were lovely. The rooms were clean, the hotel was located conveniently fir our needs. " More

By a verified traveller on Sun 16 Jul 2023

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Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room (1 Double & 2 Rollaway Bed)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Club Room (FREE Gym & Pool Access)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Village Hotel Wirral. During your stay, you'll be close to Royal Albert Dock. Features include free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free WiFi
  • Enjoy international cuisine while dining at Village Pub and Grill
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a business centre, 7 meeting rooms and a lift
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by car from Royal Albert Dock and 15 minutes from Anfield Stadium

Village Hotel Wirral ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Village Hotel Wirral

Everyone (7) Couples (1) Family (2)
5 out of 5
The staff were lovely. The rooms were clean, the hotel was located conveniently fir our needs.

Posted by on 16 Jul 2023

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Comment from Hotel Management

1 Aug 2023 by Village Hotel Wirral

Thank you for your review and hope to welcome you back very soon.

3 out of 5
The staff were friendly and helpful. The room itself was quite drafty, cold and it was really small. Breakfast was very basic and there was little or no choice

Posted by on 6 Dec 2021

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Comment from Hotel Management

10 Dec 2021 by Peter SGM

Thanks for the review Sonia

4 out of 5
Staff always friendly and club room i stayed in was funky and had sky tv.

Posted by , from Cranwell on 21 Feb 2020

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Comment from Hotel Management

27 Feb 2020 by Peter SGM

Thanks for the nice review Tim.

5 out of 5
Pleasant dining area which had changed since my last visit

Posted by on 30 Jul 2019

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Comment from Hotel Management

30 Jul 2019 by Peter

Dear Guest, thank you for your review. We look forward to seeing you back at the hotel soon. Many Thanks Peter Thomson General Manager

3 out of 5
Menu very limited alright if you eat burgers or curry. Breakfast was good but service after the first day was poor. Chambermaids were poor pillows just thrown back on bed anywhere which made it untidy. Thick layer of dust on top of television. No liner in the bin.

Posted by , from Wisbech Cambs. on 24 May 2019

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Comment from Hotel Management

24 May 2019 by Stuart

Dear Eric and Nuala, Thank you for your review, I am very sorry to read of your disappointment with some elements of your stay. We hope that we can welcome you back again. Many Thanks Stuart Davies General Manager

5 out of 5
very near to all shops and good value for money and nothing seems to be to much trouble

Posted by on 29 Dec 2018

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Comment from Hotel Management

29 Dec 2018 by Stuart

Dear Guest, Thank you for your very kind review following your recent stay. We hope that we can welcome you back again. Many Thanks Stuart Davies General Manager

4 out of 5
Pleasant one nice stay following a shop and seeing the sights of Liverpool. The room was a decent size and the bed comfortable. Breakfast good value and the hotel is not too far to drive to from the city centre

Posted by , from Warwickshire on 14 Aug 2018

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2 out of 5

School sports centre masquerading as a hotel

Pros: Leaving.
Cons: What is the consultancy fee for this information?
All i can say is - Manic! Music pumps out all day until 11.pm. Smell of swimming pool chlorine in room, Ordered food in room, garlic pizza bread , that actually looked dirty like it had been on the floor and cold. ChiCken pasta dish was ok, but had processed chicken in it. Advise not to stay here if you are away on business more suited to people on stag/hen do's or party's.

Posted by , from DERBY on 12 Sep 2017

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4 out of 5
Pros: The room was ok, quite basic but the bed was very comfortable.
Cons: I think it was poor that breakfast wasn't included as we paid £175 for 2 nights and we had to pay £10 each for breakfast which wasn't worth the price. Most hotels include breakfast in the price. We didn't use the leisure facilities but these would've also been an extra cost.
Location: There is a retail park close by with shops, restaurants and a cinema. It's walking distance. It's only a 15 minute drive into Liverpool from the hotel

Posted by on 31 Oct 2016

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3 out of 5

Nice looking hotel well positioned

Hotel needs updating. TV reception poor and cleanliness needs to be improved in rooms

Posted by on 9 Aug 2016

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About the Village Hotel Wirral

Location Pool Lane, Wirral, England CH62 4UE

Property Features

As a guest of Village Hotel Wirral, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre, 7 meeting rooms, and coworking spaces. The eco-certified Village Hotel Wirral also features a terrace, express check-in, and room service (during limited hours). For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Wirral hotel.

  • 1 building
  • 127 guestrooms or units
  • 2 levels
  • Built in 1991
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Port Sunlight Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Village Hotel Wirral offers 127 accommodations with a hairdryer and an iron/ironing board. 40-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. This Wirral hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Bath or shower
  • Housekeeping (on request)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Village Pub and Grill – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Starbucks – This coffee shop specialises in British cuisine and only serves light fare. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Racquetball/squash on site
  • Golfing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children are allowed in the pool during certain hours and these are subject to change.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Caters to LGBTQ guests
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • No cots (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12.50 for adults and from GBP 12.50 for children
  • Self-parking fee: GBP 5.00 per night
  • A late check-out fee will be charged
  • Facilities fee: GBP 5.00 per accommodation, per night and includes use of: sauna; spa tub; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Urban Resort Wirral
  • Urban Village Resort
  • Urban Village Resort Wirral
  • Urban Village Wirral
  • Village Urban Resort Wirral
  • Village Urban Wirral
  • Village Wirral
  • Wirral Village
  • Devere Village Hotel And Leisure Club Wirral
  • Village Hotel Bromborough
  • Village Hotel Leisure Wirral
  • Village Urban Resort Wirral Bromborough, Merseyside
  • Village Hotel Wirral Bromborough, Merseyside
  • Village Hotel Wirral
  • Village Hotel Wirral Hotel
  • Village Hotel Wirral Wirral
  • Village Hotel Wirral Hotel Wirral

You should know

  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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