Hotel connected to the airport in Hounslow with a 24-hour front desk
This smoke-free hotel features a 24-hour front desk, free Wi-Fi in public areas and multilingual staff assistance.
Aerotel London Heathrow Airport Terminal 2-3 offers 82 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Aerotel London Heathrow Airport Terminal 2-3's great location. During your stay, you'll be connected to the airport and close to Airport Bowl. You'll find features such as free WiFi in public areas and breakfast (surcharge).
Free WiFi
Continental breakfast served daily for a fee
Amenities include multilingual staff and a lift
Guests really like the accommodation for the low noise level, cleanliness and comfy beds
14 minutes by car from Windsor Castle and 12 minutes from Thames River
Aerotel London Heathrow Airport Terminal 2-3 offers its guests multilingual staff and a lift. WiFi is free in public spaces.
This 3-star Hounslow hotel is smoke free.
For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 11:00 AM.
Daily continental breakfast available 6:00 AM to 11:00 AM for a fee: GBP 7 for adults and GBP 7 for children
Things to do
Designer stores
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Room amenities
Bedroom
Bedsheets provided
Pillow menu
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
40-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
More
Air conditioning
Desk
Heating
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: from approximately GBP 7 for adults and from GBP 7 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property is also known as
Aerotel London Heathrow Terminal 3 Hotel Hounslow
Aerotel London Heathrow Terminal 3 Hotel
Aerotel London Heathrow Terminal 3 Hounslow
Aerotel London Heathrow Termi
Aerotel London Heathrow T2 T3
Aerotel London Heathrow Terminal 3
Aerotel London Heathrow Airport Terminal 2-3 Hotel
Aerotel London Heathrow Airport Terminal 2-3 Hounslow
Aerotel London Heathrow Airport Terminal 2-3 Hotel Hounslow
Aerotel London Heathrow Airport Terminal 2-3 Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1125 out of 2185 reviews
10 - Excellent
1,125
Rating 8 - Good. 594 out of 2185 reviews
8 - Good
594
Rating 6 - Okay. 262 out of 2185 reviews
6 - Okay
262
Rating 4 - Poor. 123 out of 2185 reviews
4 - Poor
123
Rating 2 - Terrible. 81 out of 2185 reviews
2 - Terrible
81
9.2/10
Cleanliness
9.0/10
Staff & service
7.8/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
LISA
Business traveller
27 Jan 2025
Liked: Cleanliness, staff & service
While the convenience of staying at the Aerotel is unmatched compared to other options, the rooms aren't that insulated from noise. Guests need to be aware that entering the sleeping areas talking at high volume and slamming doors isn't conducive to a good night's sleep for the rest of us. Perhaps as many reminders to be quiet as there are reminders to shut the bathroom door to avoid setting off the fire alarms might help.
Very disconcerting that there was no window in room . Felt very claustrophobic. However it was clean and incredibly convenient, steps away from check in for the flight .
Friendly staff. Excellent location with entrance in Terminal 3. Great for overnight stay.
Jessica
Stayed 1 night in Jan 2025
2/10 Terrible
Gwen
22 Jan 2025
Disliked: Room comfort
Unhappy customer.
Not good, room had no window and barely enough room for me and two suitcases. Notices everywhere to keep bathroom door closed in case steam sets off fire alarms…..the desk staff could not help me with any of my questions about BA flights ie…what time is “twilight check in for BA” only to be asked what is that, they did not know! I am 83 years old and I was not offered any assistance with my luggage, in fact as I struggled they both just stood at the desk until I asked please could someone help me. Asked what time would I like breakfast and I said 7am to be told come down and it will be here in a box. It was adequate but I had no where to eat it and had to go out into airport and find a seat. Totally not the most pleasant of starts to a long trip ahead of me. They would not let me take a trolley to BA which is outside the building and I had to make two trips. I cannot recommend this hotel and its service to anyone. I am sorry to say as a seasoned traveller, the only rime I need to come again is the convenience of it being in the position it is within the airport, but will come prepared to not expect anything but a very clean bed and tea service with only one teabag and not even a glass to take a drink of water.
Gwen
Stayed 1 night in Jan 2025
8/10 Good
TJ
22 Jan 2025
Location is everything.
Location is everything and if you want an overnight stay next to Heathrow T3 then this gives you what you want. The room was tiny and the bathroom similarly small but it was functional. There is only one reason to stay here and that is to be next to T3.
The room is very small with no window, but the bed was surprisingly comfortable. It worked for an overnight sleep for an early morning flight and was very convenient to our terminal..
The staff were marvellous and the position of the hotel was really good. I arrived feeling jet-lagged and in pain from a neck injury. I got a bit confused and they helped to sort me out with great patience and care. They were all very helpful and kind. Jackie who I think was the manager was vert reassuring and made me feel at ease despite my going down to reception several times with various issues. The location is excellent - the entry to the hotel is in Terminal 3 - great position for arriving and leaving the hotel. It was clean and comfortable. Would highly recommend this hotel to anyone.
The staff were very helpful. The heating wasnt working in the room but the Manager quickly sorted it out and gave us another room which was bigger and workedcwell. Very convenient for Terminal 3. The only downside there was only 1 restaurant nearby which was dosappointing.
Online it makes it sound like it is inside the terminal. Landed in 2. Nobody knew where it was. Asked 8 employees. Called and the staff was very hard to understand. Wasn’t clear I had to exit security and customs and walk for about 20 minutes to terminal 3. It would help if they had instructions how to get to it online from different terminals. The room was very small but nice. No window. Interior room which is a little different.
Room was very small but adequate for our one night stay. Unfortunately no restaurants in the surrounding area but were able to pick up food from M&S. very convenient for terminal 3 departure the following morning