Aloft London Excel

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Dates

January 2025

February 2025

Breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Housekeeping

Pet-friendly

Explore the area

1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR

ExCeL Exhibition Centre
2 min walk
W XYZ Bar
1 min walk
Prince Regent Station
3 min walk
London (LCY-London City)
17 min walk

Room options

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

31 sq m
Sleeps 2
1 King Bed

Family Room, 2 Double Beds, Non Smoking

31 sq m
Sleeps 4
2 Double Beds

Executive Suite, 1 Bedroom, Non Smoking

51 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

aloft, Room, 2 Single Beds, Non Smoking

31 sq m
Sleeps 2
2 Single Beds

Urban, Room, 1 King Bed, Non Smoking

31 sq m
Sleeps 2
1 King Bed

Similar properties

Pet-friendly

Free WiFi

Air conditioning

Breakfast available

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Eco-certified hotel connected to the convention centre in London with a fitness centre

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and self parking. Housekeeping is available on request.

Aloft London Excel offers 252 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Our customers tell us they can't get enough of Aloft London Excel's great location. During your stay, you'll be connected to the convention centre and just a quick walk from ExCeL Exhibition Centre. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi and wired Internet
Enjoy international cuisine while dining at Docksider Restaurant
Buffet breakfast served daily for a fee
Self-parking available for a fee
Take a swim in the indoor pool
Amenities include free newspapers in reception, a front desk safe and a business centre
On-site recreation includes a gym and a sauna
Guests have great things to say about the clean guestrooms and the helpful staff
11 minutes by car from London Stadium and 11 minutes from O2 Arena
Pets welcome free of charge (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Aloft London Excel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a business centre on site. A terrace, multilingual staff, and a garden are also featured at the eco-certified Aloft London Excel. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.

Docksider Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

WXYZ – This cocktail bar only serves light fare. Happy hour is offered.

Food and beverage area – This lobby lounge only serves light fare. Open 24 hours. Open daily.

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Parking on site (GBP 16 per day)
Wheelchair-accessible parking and van parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
A bar/lounge
A restaurant

Restaurants on site

Docksider Restaurant
Food and beverage area
WXYZ

Things to do

Gym
Indoor pool
Sauna

Family friendly

Free cot
Free rollaway/extra bed
In-room refrigerator
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk

Guest services

Change of bedsheets (on request)
Housekeeping (daily)
Multilingual staff

Business services

Business centre
Computer station
Conference space

Outdoors

Garden
On the riverwalk
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Lift
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Visual fire alarm
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Room amenities

Bedroom

Bedsheets provided
Free cot
Free rollaway/extra bed

Bathroom

Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

42-inch flat-screen TV

Food and drink

Coffee/tea maker
Free bottled water
Refrigerator

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Individual furnishings
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

For more details, please contact the property using the information on the booking confirmation

Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

Pets are welcome and stay free
Maximum 1 (weight limit: 40 lb per pet)
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately GBP 17.50 for adults and from GBP 8.75 for children
Self-parking fee: GBP 16 per day
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments and cash

This property uses eco-friendly cleaning products

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL

Aloft ExCeL Hotel

Aloft ExCeL Hotel London

Aloft ExCeL London

Aloft London

Aloft London ExCeL

ExCeL Aloft London

ExCeL London Aloft

London Aloft

London ExCeL Aloft

Aloft London Excel England

Aloft London Excel Hotel London

Aloft London Excel Hotel

Aloft London Excel England

Aloft London Excel Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

M'hamed

Travelled with partner

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

"Mr. Reds at the reception provided excellent service and even assisted with an early check-in. We will definitely stay again."

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

22 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, clean but standard stay.

It was a clean, tidy and modern hotel. We were lucky enough to be upgraded to a room on the 8th floor overlooking the trainline and London. Be aware there is building work going on surrounding the hotel which now restricts views and accessibility. The bed was huge and comfortable (but rather warm!) Facilities were clean with everything there and working. Our room was quiet as we were away from the lifts and ground floor. We didn't need to have our room cleaned but the staff were friendly and everything looked tidy. Breakfast was good. Better on our first morning as the second was busy and some items ran out. The restaurant was also quite noisy but we found a less busy spot. A mix of visitors, business, couples, friends and family etc. One downside was the pool area.( We had booked this hotel in part because of it's pool. ) It is a small pool with swimming lessons taking part every morning. Many children in and out, families stood watching and noise and commotion in the pool area. Access to the sauna and steam room is restricted to certain times too. I'd advise checking as no information on the website. Very handy for the train in and out with a few changes.

Stayed 2 nights in Sep 2024

8/10 Good

Afolabi

Business traveller

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel spot for excel neighborhood

Stayed 3 nights in Sep 2024

8/10 Good

Nicola

18 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Jujar

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Lori

17 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Debbie

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Aloft Hotel

Aloft House next to the Excel is a great place to stay if you want to explore London. Right next to the DLR line and the Elizabeth Line just a short walk away. The hotel has good size rooms, which are modern and clean. Great restaurant and bar with a great selection at reasonable prices. If you opt for breakfast included, there is a great selection of food that caters for everyone Staff are very attentive and provided great customer service

Stayed 1 night in Sep 2024

10/10 Excellent

Zindzi

14 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Tracey

14 Sept 2024

Stayed 1 night in Sep 2024

8/10 Good

Jumel

Travelled with group

13 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great staff. The room was beautiful and well equipped, only downfall for us was the AC, it was not getting hot, it constantly felt like it was blowing cold air and it was quite a chilly weekend. Everything else was good.

Stayed 2 nights in Sep 2024

4/10 Poor

Luke

9 Sept 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, room comfort

Go anywhere else

Didnt give us the kingsize bedroom we paid for. Downgraded us to two single beds. Very unimpressed that they gave away a bedroom we paid for ages ago and then have the gaul to downgrade us. On top of that had to remind breakfast staff several times to give us fried eggs. Wont be staying here again.

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

could not really fault it, great stay

Stayed 2 nights in Aug 2024

10/10 Excellent

Vicky

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location right next to the excel and also prince Regent DLR station is only 2 mins walk, staff were great, hotel was quiet and spotless will def stay there again

Stayed 1 night in Sep 2024

8/10 Good

Daren

8 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay.

Very clean and comfortable stay.

Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with family

8 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2024

10/10 Excellent

Chris

Business traveller

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

Mason

7 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Maria

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

2/10 Terrible

D

5 Sept 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Despite the lovely staff and lovely venue I was terribly disappointed with this stay, when I arrived I was greeted with construction work that I had zero warning of otherwise I would not have booked My room was a nice size, on the second floor My windows were facing a brick wall and construction work vehicles which was depressing within itself I could have stayed and got over all of that, but the thing that ruined it all until the point I had to check out was The whole corridor stank to high heavens of paint and cannabis To the point I actually threw up and had to leave at 2am in the morning I don’t know what type of paint was being used but it I do know they were painting the restaurant area My room was near enough on the other end of the hotel and it’s all I could smell until I left Also, I & my wife was unable to use any facilities as it was full of single men drinking and laughing It was a very uncomfortable experience walking into the swimming area and me and my other half had to leave as there wasn’t anywhere for us to relax

Stayed 1 night in Sep 2024