Aloft London Excel

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Dates

December 2024

January 2025

In-room safe, individually furnished, desk, laptop workspace

Breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Housekeeping

Bar

Pet-friendly

Explore the area

1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR

ExCeL Exhibition Centre
2 min walk
Royal Victoria Bridge
12 min walk
IFS Cloud Royal Docks Station
16 min walk
London (LCY-London City)
17 min walk

Room options

aloft, Room, 1 King Bed, Non Smoking

31 sq m
Sleeps 2
1 King Bed

Family Room, 2 Double Beds, Non Smoking

31 sq m
Sleeps 4
2 Double Beds

Executive Suite, 1 Bedroom, Non Smoking

51 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

aloft, Room, 2 Single Beds, Non Smoking

31 sq m
Sleeps 2
2 Single Beds

Urban, Room, 1 King Bed, Non Smoking

31 sq m
Sleeps 2
1 King Bed

Similar properties

Pet-friendly

Free WiFi

Restaurant

Air conditioning

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Eco-certified hotel connected to the convention centre in London with a fitness centre

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and self parking. Housekeeping is available on request.

Aloft London Excel offers 252 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Our customers tell us they can't get enough of Aloft London Excel's great location. During your stay, you'll be connected to the convention centre and just a quick walk from ExCeL Exhibition Centre. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi and wired Internet
Enjoy international cuisine while dining at Docksider Restaurant
Buffet breakfast served daily for a fee
Self-parking available for a fee
Take a swim in the indoor pool
Amenities include free newspapers in reception, a front desk safe and a business centre
On-site recreation includes a gym and a sauna
Guests have great things to say about the helpful staff and the location
11 minutes by car from London Stadium and 11 minutes from O2 Arena
Pets welcome free of charge (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Aloft London Excel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a business centre on site. A terrace, multilingual staff, and a garden are also featured at the eco-certified Aloft London Excel. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.

Docksider Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

WXYZ – This cocktail bar only serves light fare. Happy hour is offered.

Food and beverage area – This lobby lounge only serves light fare. Open 24 hours. Open daily.

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Parking on site (GBP 16 per day)
Wheelchair-accessible parking and van parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
A bar/lounge
A restaurant

Restaurants on site

Docksider Restaurant
Food and beverage area
WXYZ

Family friendly

Free cot
Free rollaway/extra bed
In-room refrigerator
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk

Guest services

Change of bedsheets (on request)
Housekeeping (daily)
Multilingual staff

Business services

Business centre
Computer station
Conference space

Outdoors

Garden
On the riverwalk
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Lift
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Visual fire alarm
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

8 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable coffee stirrers available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Local artist showcase
No plastic coffee stirrers
Rooftop garden
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Free cot
Free rollaway/extra bed

Bathroom

Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

42-inch flat-screen TV

Food and drink

Coffee/tea maker
Free bottled water
Refrigerator

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Individual furnishings
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

For more details, please contact the property using the information on the booking confirmation

Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

Pets are welcome and stay free
Maximum 1 (weight limit: 40 lb per pet)
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately GBP 17.50 for adults and from GBP 8.75 for children
Self-parking fee: GBP 16 per day
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments and cash

This property uses eco-friendly cleaning products

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL

Aloft ExCeL Hotel

Aloft ExCeL Hotel London

Aloft ExCeL London

Aloft London

Aloft London ExCeL

ExCeL Aloft London

ExCeL London Aloft

London Aloft

London ExCeL Aloft

Aloft London Excel England

Aloft London Excel Hotel London

Aloft London Excel Hotel

Aloft London Excel England

Aloft London Excel Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Dexter

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, we stayed in the urban room on the 8th floor. Lovely large room, big bathroom shower area too.

Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Travelled with group

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I’ve stayed here many times and it never disappoints. This time was no exception. I enjoyed the pool, steam and sauna several times. I went all over London by train. The Prince Regent stop is super convenient

Stayed 3 nights in Aug 2024

10/10 Excellent

Manjurul

Travelled with family and small children

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall experience excellent!

Stayed 2 nights in Aug 2024

8/10 Good

Mark

Travelled with family

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy but a little noisy

Room was comfortable but sadly there was building work opposite from 0800 every day (Mon -Thu) which also impacted our safer walk to other side of Excel meaning we had to walk on road.

Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Travelled with group

21 Aug 2024

Liked: Staff & service, amenities, property conditions & facilities

Great design. Only issue: need signage to elevators!

Stayed 1 night in Aug 2024

8/10 Good

Li

20 Aug 2024

Stayed 7 nights in Aug 2024

6/10 Okay

Mark

Travelled with family

20 Aug 2024

Liked: Cleanliness, property conditions & facilities

1 night stay

Had to wait for our room to be cleaned. Pool and Sauna etc are clean and tidy. Food was pretty good but we felt a bit rushed by the waitress. Room was nice, very clean, but the tv didnt work. Beds were a little hard for our liking.

Stayed 1 night in Aug 2024

8/10 Good

Niall

19 Aug 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

8/10 Good

Sheena

15 Aug 2024

Stayed 1 night in Aug 2024

2/10 Terrible

Carolyn

15 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Business traveller

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

adil kasif

Travelled with family and small children

14 Aug 2024

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Rooms were good size, clean and staff were great but the ac units were working as they should be

Stayed 1 night in Aug 2024

10/10 Excellent

Armine

Travelled with family

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Aug 2024

10/10 Excellent

Manprit

Travelled with family and small children

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very cool family room and plenty of space.

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remote, but safe, clean and friendly

The hotel is pretty far from Central London - takes about 30 min or so on the train have to switch lines from DRL to Jubilee, and there is only one pub near by to eat out, also no grocery stores within walking distance. However, it has several pluses: the train station is connected to the second floor of the hotel, which was very convenient, safe and made up for the hotel being so remote. Another positive was that within couple train stops, there is convenient shopping on Stratford station, where you can purchase groceries if needed. So, if you get a great deal on the hotel price - it is a safe, family friendly and a clean place to stay while visiting London.

Stayed 1 night in Aug 2024

8/10 Good

Rasitha

8 Aug 2024

Stayed 3 nights in Aug 2024

10/10 Excellent

Megan

Travelled with partner

7 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I would highly recommend staying at this hotel everything is modern and they have thought of all the small details, the heated pool was very pleasant and our room was lovely and spacious, the hotel overall was extremely clean and well kept, no signs of dirt anywhere, the hotel from the outside also looks lovely and colourful and modern, the staff are very accommodating and even provide ice buckets in the rooms which you can ask to be filled at the bar which is a touch we particularly enjoyed, overall we would highly highly recommend this hotel.

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with family

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jul 2024

6/10 Okay

Philip

Travelled with family

6 Aug 2024

Liked: Staff & service

Way overpriced with poor location

Way overpriced for what you get! Very Inconvenient location (esp. for West End theaters). Didn’t like furnishings. Front desk was consistently hospitable and helpful.

Stayed 3 nights in Jul 2024

8/10 Good

Amina

Travelled with partner

4 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice rooms, clean and spacious. Meals too overpriced and not really tasty, breakfast less variety of vegan items.

Stayed 1 night in Aug 2024

10/10 Excellent

lee

Business traveller

2 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jul 2024

6/10 Okay

Ben

2 Aug 2024

Stayed 1 night in Jul 2024

2/10 Terrible

Paul

Business traveller

31 Jul 2024

Disliked: Staff & service

Nightmare Parking

Hotel was ok but parking was a real issue and resulted in being sent on a 3 1/2 mile journey to get parked with incorrect directions and unable to contact the hotel.

Stayed 1 night in Jul 2024