Hampton by Hilton London City

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Dates

December 2024

January 2025

Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Housekeeping

24/7 front desk

Explore the area

12-20 Osborn Street, London, England, E1 6TE

Brick Lane
1 min walk
Liverpool Street
12 min walk
The Gherkin
12 min walk
London (LHR-Heathrow)
59 min drive

Room options

Room, 2 Single Beds

Sleeps 2
2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed with Sofa bed

Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Family Room, 1 Queen Bed

Sleeps 4
1 Queen Bed

Room, 1 Queen Bed, Accessible

Sleeps 2
1 Queen Bed

Room, 1 Queen Bed

Sleeps 4
1 Queen Bed

Room, 1 Queen Bed

Sleeps 2
1 Queen Bed

Room, 1 King Bed

Sleeps 2
1 King Bed

Similar properties

Pet-friendly

Free WiFi

Restaurant

Air conditioning

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Eco-certified London hotel in Shoreditch with free breakfast

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a business centre and dry cleaning.

Hampton by Hilton London City offers 129 air-conditioned accommodations with a safe and a hairdryer. Digital televisions are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The free breakfast at Hampton by Hilton London City gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.

Free on-the-go breakfast served daily
Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Amenities include a front desk safe, a business centre and multilingual staff
On-site recreation includes a 24-hour gym
Guests have great things to say about the location and the clean guestrooms
Just a 3-minute drive from Tower of London and a few minutes from Tower Bridge

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite business centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Hampton by Hilton London City. A complete renovation of Hampton by Hilton London City was completed in May 2023.

This 4-star London hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

On-site venue – restaurant.

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Estonian, French, Hindi, Hungarian, Italian, Polish, Romanian, Russian, Thai

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A restaurant
Snack bar/deli

Family friendly

Free cot
In-room refrigerator
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

Business centre

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (90 centimetre wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible path to lift

1 building
6 floors
Built in 1997
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Free cot
Hypo-allergenic bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

55-inch TV with digital channels

Food and drink

Electric kettle
Refrigerator
Tea bags/instant coffee

Air conditioning
Connecting rooms available
Desk
Desk chair
Heating
Iron/ironing board
Mobile key entry
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.

We should mention

Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Hotel London

Hampton by Hilton London City Hotel

Hampton by Hilton London City London

Hampton by Hilton London City Hotel London

Hampton by Hilton London City Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Kara

23 Aug 2024

Liked: Staff & service, property conditions & facilities

Stayed 5 nights in Aug 2024

10/10 Excellent

Sharon

Travelled with partner

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was in an area with plenty to do, and places to eat. It was so close to a tube line. The foyer was very nice and rooms were spacious. The breakfast on offer was delicious, and great coffee! Air-conditioning was much appreciated in the rooms. We loved our stay and found it hard to leave. The pillows were the only thing that wasn't perfect, as they were a quite flat even when using two. But that was such a small thing, we'd definitely stay again if we ever make it back to London and would recommend it to others.

Stayed 7 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel, nice and clean, staff really friendly. Breakfast was really good, plenty of choice and yes it waa busy but you never waited long to sit down. Cleaning staff maybe a bit too good as they mistakenly threw away somethng we left in a bag on the floor and face cloths we brought with us were taken away when bathroom was cleaned

Stayed 3 nights in Aug 2024

8/10 Good

Stewart

19 Aug 2024

Liked: Staff & service, property conditions & facilities

Does not justify the excess price point with say premier inn style no frills quality accommodation

Stayed 3 nights in Aug 2024

8/10 Good

Ruth

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel excellent. Area not the closet to travel links.

Stayed 1 night in Aug 2024

10/10 Excellent

Roselle, Toronto

Travelled with family, Travelled with group

15 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very convenient, near tube & lots of places to eat.

Stayed 2 nights in Aug 2024

10/10 Excellent

Kealey

15 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Travelled with group

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovley staff a credit to the Hilton

Fabulous hotel , 10mins walk from Elizabeth line or Aldgate tube. Modern cool lobby / bar area with wifi to relax . Rooms clean & very comfortable with toiletries. Breakfast was great so much choice, a little busy but no problem getting a good breakfast from fresh fruits , cereals , cold meats to a full english or fresh waffles. Aarna checked us in with a smile & made sure I had a decent veiw from my room as it was my birthday. We were impressed with all staff who were so helpful & pleasant. Thankyou

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel, SHELBURNE

Business traveller

10 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean hotel with great staff and service. Very walkable area with lots of dining options.

Stayed 2 nights in May 2024

10/10 Excellent

SUE

9 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent facilities

Our stay was great. The staff were friendly kind and efficient. The room was excellent, veey comfortable and the accessible facilities were excellent and really helped me feel more confident. The breakfast was great quality with plenty of choice. The location was superb, being a minute's walk from Aldgate East underground station. My Husband and I would definitely consider staying here again.

Stayed 1 night in Aug 2024

10/10 Excellent

Shane

4 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a good stay - Recommended.

After managing to get inside (the first main hotel I've ever seen around the world where arriving guests may have to buzz for entry to get past the firmly-closed 'automatic' front doors, unless you have a key card), check-in was fine, although I had to correct a couple of things about the room that was first offered. However, the hotel itself was very nice, and all the staff were also notably very friendly. The room was also a good size, and quite comfortable and clean. The TV remote was terrible - confusing to be able to adjust the volume - and the in-room safe lock just wouldn't work properly, but they were minor issues. Packed breakfast times were something of a free-for-all, but the food selection was fair, and the staff on hand were helpful and efficient. Waiting times for the small lifts/elevators were often a slight issue, but that can be common in a hotel like this. The area around the hotel is rough and run-down, but that's London for you. There's a Tube station very close by, so travel was very handy and easy; also a decent Tesco supermarket around the corner for stocking up on food or essentials. So, overall, we had a good stay, and it was good value for money. I'd definitely recommend staying here, and will look to see if it's available again for any future stays.

Stayed 3 nights in Jul 2024

10/10 Excellent

Julie

Business traveller

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great little fine. Close to work and perfect gym.

Stayed 1 night in Jul 2024

10/10 Excellent

MELANIE

Business traveller

31 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great low budget hotel for central London

Modern hotel rooms with lovely large towels! Great to have a small fridge, hairdryer, iron and ironing board in the room, plus breakfast included. The choice at breakfast was wide with something for everyone. I did overhear someone complain about the lack of egg choice, but remember this is a low budget hotel so lower your expectations! I loved the scrambled eggs!

Stayed 2 nights in Jul 2024

10/10 Excellent

Erin

Travelled with family

28 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and safe with lots of dining options within easy walking distance and metro close by. Room was clean with double bed. Note that The couch bed is hard surface of couch cushions not a mattress pull out. The room had space for two suitcases easily but anymore would be tight. The staff was excellent for any questions and very polite.

Stayed 2 nights in Jul 2024

6/10 Okay

Lynn

26 Jul 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

James

Travelled with partner

25 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's a very nice hotel. Clean. The staff were very accommodating. The free breakfast was icing on the cake. The rooms were very nice. It was a great experience.

Stayed 7 nights in Jul 2024

8/10 Good

Nicholas

Business traveller

18 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First stay

First time here, have stayed in the area, so i was aware of the great location to the underground and bus routes. Check in was smooth and simple, polite friendly staff. My roon was on the 3rd floor a nd away from lifts, exactly what i like. That being said the room itself was very compact, very limited space around the bed, the external window was fully frosted (assuming not a good view). The bathroom was compact also, and the water pressure (from the shower) not great. Despite the "not greats" i would come back and hopefully get a better room.

Stayed 3 nights in Jul 2024

10/10 Excellent

Jake

Business traveller

18 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Serena

15 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

Tracy

Travelled with partner

14 Jul 2024

Liked: Staff & service, amenities, property conditions & facilities

Great location, and the included breakfast was great.

Stayed 8 nights in Jul 2024

10/10 Excellent

Carlos E.

Travelled with partner

13 Jul 2024

Everybody was nice and the service excellent

Stayed 3 nights in Jul 2024

8/10 Good

Kervin

12 Jul 2024

Liked: Staff & service, property conditions & facilities

Stayed 3 nights in Jul 2024

2/10 Terrible

Gavin

Business traveller

12 Jul 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Understaffed, underwhelming, overpriced...

I took 35 minutes to get checked in because the two desk staff were both checking in one person, and then offered to take their baggage to the left, help them with directions to stuff in London and generally chat about their trip. There was a queue of about 10 people waiting and they could. not. care. less. When I finally got to the desk I was happily told I was upgraded on my room, which sounded great, except when I got to my room, it was in the basement, tiny and had a small window directly facing a wall, so had no light. If this was the *upgrade* I dread to think what the original room was like... Also got told I was given "complimentary" breakfast, which would have been fine, but I paid for breakfast when I booked the hotel and they wouldn't offer a refund on that... The condition of the hotel looks "OK" on face value - fairly clean (though my toilet was cracked and dirty), but all the fixtures and fittings were soulless. The rooms are in a labyrinth of corridors with signs pointing to staircases which were locked and inaccessible, so finding your way around was a bit of a nightmare. All in all, a very disappointing experience for a hotel with the Hilton brand name associated with it. I won't be staying again, and I wouldn't recommend it, either.

Stayed 1 night in Jul 2024

8/10 Good

Sally

Travelled with partner

9 Jul 2024

Liked: Cleanliness, amenities, property conditions & facilities

Great hotel, lovely breakfast with extensive choices. Really convenient location with plenty of things to see/do. Also very near tube station if you want to go further afield.

Stayed 2 nights in Jul 2024