Comfotel PRPL

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Dates

March 2025

April 2025

Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Popular amenities

Housekeeping
Free WiFi

Explore the area

33 Shepherd's Bush Road, London, England, W6 7lu

Westfield London Shopping Centre
‪12 min walk‬
Eventim Apollo
‪14 min walk‬
Kensington High Street
‪16 min walk‬
London (LHR-Heathrow)
‪28 min drive‬

Room options

Single Room

Sleeps 1
1 Single Bed

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

Sleeps 2
2 Single Beds

Double Room, Ensuite

Sleeps 2
1 Double Bed

Quadruple Room

Sleeps 4
2 Double Beds

Family Room

Sleeps 5
2 Double Beds and 1 Single Bed

Triple Room

Sleeps 3
1 Double Bed and 1 Single Bed

Similar properties

Free WiFi
Business services
Housekeeping
Soundproof rooms

for 1 room

includes taxes & fees

7 Mar - 8 Mar

About this property

Hotel in London, near Westfield London Shopping Centre

This smoke-free hotel features a front desk safe and free Wi-Fi in public areas.

Comfotel PRPL offers 19 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Comfotel PRPL. During your stay, you'll be within walking distance of Westfield London Shopping Centre. Enjoy features like free WiFi in public areas.

Free WiFi
Services include luggage storage
Guests have great things to say about the clean guestrooms and the helpful staff
Within a 15-minute walk of Westfield London Shopping Centre and Eventim Apollo

Comfotel PRPL offers its guests a front desk safe. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Conveniences

Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)

Accessibility

No lift

Room amenities

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with digital channels

Food and drink

Coffee/tea maker
Electric kettle

Desk
Heating (climate-controlled)
Iron/ironing board on request
Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

There is no front desk at this property

The check-in location differs from the property location; go to: [Euro Hotel Hammersmith, 31 Shepherds Bush Road W67LX (Next door)]

The host will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Euro Hotel Hammersmith, 31 Shepherds Bush Road W67LX (Next door)
This property doesn't offer after-hours check-in. The host will greet guests on arrival.

Property is also known as

Comfotel Prpl Hotel London

Comfotel Prpl Hotel

Comfotel Prpl London

Comfotel Prpl Hotel

Comfotel Prpl London

Comfotel Prpl Hotel London

Comfotel PRPL Reviews

6.2

6.0/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

4/10 Poor

Verified traveller

20 Nov 2024

Liked: Staff & service, room comfort

Disliked: Cleanliness, property conditions & facilities

It's a budget hotel

Hotel room was as you expected for a budget hotel in London Room smelled of cigarette smoke when we entered although duvet covers were clean and fresh however upon inspection of inside the duvet we noticed it was heavily stained of blood and looked yellow all over which showed signs it hadn't been deep cleaned in along time. All fixtures were wonky on the walls and had dust and cobwebs all over them showing no signs of cleaning. Staff there were very friendly and got us extra pillows without an issue. Toilet in bathroom was lose on the wall and the shower has some mould on the sealant as well as limescale around the base. The sink had toothpaste on the outer side towards the shower, showing no signs of thorough cleaning between guests. Fridge in the room didn't work, but internet services were decent and worked. The floor initially had been cleaned over however in the corners there was dust, wood chippings on the floor around the mini fridge. There was some yellow drip stains on the wall near and around the window, due to the heavy smoke smell this looked like tobacco tar. For £79 for two people it was okay, however wouldn't want to return due to the conditions which mainly come down to the room not being in a clean enough condition.

Stayed 1 night in Nov 2024

6/10 Okay

Ertan

20 Nov 2024

Stayed 2 nights in Oct 2024

8/10 Good

Mark

19 Nov 2024

Stayed 1 night in Oct 2024

6/10 Okay

fang

8 Nov 2024

Stayed 4 nights in Nov 2024

8/10 Good

Nicholas

31 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Clean and comfortable

Nice find, clean and comfortable. Floor above was creaky so could hear the guest walking around. But little wrong with this place.

Stayed 2 nights in Oct 2024

10/10 Excellent

Tara

25 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and comfortable, a good solution for budget travel. Nice neighborhood, convenient to transport and shopping. Staff was friendly and helpful.

Stayed 4 nights in Oct 2024

10/10 Excellent

Quincy

22 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was all good for the orice

Stayed 3 nights in Aug 2024

4/10 Poor

James

Travelled with group

10 Oct 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Cheap but not cheerful

Room was clean but very tired. Lots of furnishings and flooring damaged and not looking great. Bathroom hot water took untill i raised an issue to get hot water. Toilet flush kept breaking 3 times. Gave up reporting it by the end. We weren't in the room much which helped massively. Wont be staying there again

Stayed 4 nights in Oct 2024

2/10 Terrible

Chrysanthi

9 Oct 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2024

6/10 Okay

DENNIS

4 Oct 2024

Disliked: Property conditions & facilities

The hotel seems a little tired and needs sprucing up. I was only there for 1 night so it was ok. Would I stay there again ...no probably not.

Stayed 1 night in Oct 2024

4/10 Poor

Bethan-Jaye

Business traveller

4 Oct 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Not worth more than £30

I wouldn't recommend this stay. I paid £82 for one room and this was not worth it. Check in - No issues went to the hotel next door; waited for 5 mins before someone came down to the desk but very speedy check in regardless. Room - The twin room I was given was room one on the ground floor at the front of the building. There was a weird smell in the bathroom so I had to keep the door closed. No hand soap and the shower had a weird yellow, brown stain on the floor which was concerning so I didn't use. The 2 beds themselves the bases of them were both covered in white mould which is gross. The bedding was clean and I had no issue with that. But the mould was quite large and very concering. Safety: If you are on your own and a single woman do not book this room. As I mentioned previously it is on the ground floor right at the front. There are stairs out the front of the window right outside your room that anyone can access which was really scary especially as the outdoor light kept going off through the night which was concerning.

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

2 Oct 2024

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

2/10 Terrible

Angie

Travelled with family

2 Oct 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here!

Check is was awful and the manager made me cry. Said we'd booked for the wrong date, but my app had correct date. When we returned later were locked out as they had not processed my payment. 5.30 fire alarm so stood in street. Pillow cases were scratchy, from was boiling, it was all terrible.

Stayed 1 night in Oct 2024

4/10 Poor

Yuan Te

26 Sept 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

8/10 Good

ORIENCE

24 Sept 2024

Stayed 2 nights in Sep 2024

8/10 Good

David

23 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice clean hotel, close to Empire and nearby shopping centres and tube stations

Stayed 1 night in Sep 2024

6/10 Okay

James

Travelled with partner

20 Sept 2024

Liked: Staff & service, amenities

Staff were nice and friendly, room was attended to daily but was areas of muck left and areas could do with repair or repainted

Stayed 3 nights in Sep 2024

6/10 Okay

Samantha

Travelled with family

19 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Polite staff, but not worth the savings.

This is a tough one to review. Staff were very helpful and polite, gave us a fan and extra toilet paper when needed. Check-in was a bit rough as it was a new employee and a language barrier, but we got it sorted, and he was very polite. We forgot to put the 'do not disturb' sign out and came back to bed made and fresh towels. With that said, the room absolutely needs a deep clean. The carpet is stained, the curtains are stained, the bathroom grout lines have black mold on them, and even the walls have stains all over. I understand that deep cleaning every time would defeat the point of a budget hotel, but there should be some sort of weekly or at least monthly deep clean. Also, being on the basement floor, in the front of the building, it would be a good idea to instruct the cleaning crew not to open the curtains. I appreciate the gesture, but the street is very busy, and literally everyone could see all of our belongings in an empty room. Security should always be a concern on the ground and especially basement levels. On the 3rd day of our stay, we were verbally attacked by a vagrant on the front steps that told us tourists need to leave. We told him to move along, and he did. No fault to the hotel for the lack of effort by the London police and local government, though. Perhaps some no loitering signs and clear CCTV will help. Overall, the savings weren't worth it for us, but it wasn't a bad stay. It got the job done and saved us a couple hundred pounds.

Stayed 4 nights in Sep 2024

4/10 Poor

Georgina

Travelled with partner

18 Sept 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The pictures look nothing like the room, it smelt of damp and mould, stains everywhere, the lobby smelt overwhelmingly of BO and the walls were so thin that the person snoring in the room next door kept me awake until 6am. It's cheap but not even worth that price.

Stayed 1 night in Sep 2024

2/10 Terrible

Jasmin

Travelled with group

18 Sept 2024

I bought cleaning supplies to clean the shower. It was disgusting and had residue on the walls. The walls and floors were stained and I felt itchy from the bed sheets.

Stayed 4 nights in Sep 2024

10/10 Excellent

anesa

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2024

2/10 Terrible

Megan

14 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

6/10 Okay

Shannon

14 Sept 2024

Stayed 2 nights in Aug 2024

4/10 Poor

Charley

Travelled with partner

8 Sept 2024

Disliked: Cleanliness, property conditions & facilities

We liked the location and easy access. We also liked having a plug in fan. We did not like how dirty the carpet was and the condition of the bathroom. Also the hallways smelt like weed.

Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with family

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really enjoyed staying at this property. It was clean and tidy, all staff were really pleasant, they added new towels and emptied the bin the day after our arrival. I’m sure they would have made the beds if I hadn’t already. It was easy access to the tube and shopping, which is an absolute plus. We would definitely stay there again.

Stayed 2 nights in Sep 2024