Dorsett Shepherds Bush

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VIP Access

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Where to?

Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast available

24/7 front desk

Housekeeping

Pet-friendly

Explore the area

58 Shepherds Bush Green, London, England, W12 8QE

Shepherd's Bush Empire
‪1 min walk‬
Westfield London Shopping Centre
‪10 min walk‬
Holland Park
‪18 min walk‬
London (LHR-Heathrow)
‪30 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Executive Room

30 sq m
Sleeps 3
1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

25 sq m
Sleeps 3
1 King Bed

Dorsett Room

20 sq m
Sleeps 3
1 Queen Bed OR 2 Single Beds

Studio Suite

35 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Similar properties

Free WiFi
Restaurant
Air conditioning
Breakfast available

for 1 room

includes taxes & fees

21 Feb - 22 Feb

About this property

Eco-certified London hotel in Hammersmith and Fulham with a 24-hour fitness centre

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.

Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The shopping around Dorsett Shepherds Bush gets high marks from our customers. During your stay, you'll be within walking distance of Westfield London Shopping Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.

Free WiFi
Enjoy Asian cuisine while dining at Shikumen
English breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a 24-hour gym
Guests have great things to say about the proximity to shopping and the location
10 minutes by foot from Westfield London Shopping Centre and a 4-minute drive from Kensington High Street
Cats and dogs welcome for a fee

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Dorsett Shepherds Bush.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Shikumen – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.

Jin – This bar serves breakfast and light fare. Open daily.

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
A bar/lounge
A restaurant

Restaurants on site

Jin
Shikumen

Things to do

24-hour gym

Family friendly

Mini-fridge
Soundproofed rooms

Conveniences

24-hour front desk
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Braille/raised signage
Grab bar near toilet
Lift
Low-height counter and sink
Raised toilet seat
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)

Room amenities

Bedroom

Premium bedding

Bathroom

Free toiletries
Hair dryer
Shower
Towels provided

Entertainment

37-inch LCD TV with digital channels
MP3 dock

Food and drink

Coffee/tea maker
Electric kettle
Mini-fridge
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets: GBP 70 per pet (varies based on length of stay)
Only dogs and cats are allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 70.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: from approximately GBP 20 for adults and from GBP 20 for children
Pet fee: GBP 70 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 70.0 per day
Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and mobile payments; cash is not accepted

Mobile payment options include: Google Pay and Apple Pay

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Dorsett Shepherds Bush

Dorsett Shepherds Bush Hotel

Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush London

Shepherds Bush Dorsett

Dorsett Shepherds Bush, London England

Dorsett Shepherds Bush Hotel

Dorsett Shepherds Bush London

Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Emily

Travelled with family

9 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel, great location, great facilities, quiet rooms, fantastic welcome from Maria.

Stayed 1 night in Nov 2024

10/10 Excellent

james

Travelled with group

9 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Standard room is ok for a night or two but definitely need a refurbishment. Upgrade subject to availability and a free beverage was supposed to have been a privilege for platinum membership on hotel. Com but neither was offered

Stayed 2 nights in Nov 2024

8/10 Good

Michael

7 Nov 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Istvan, Budapest

Travelled with family

7 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Pro: Nice modern 4 star hotel with affordable prices. Con: the bass tone of the music in the lobby can be heard in the room. As it starts early at 6am and ends at 10pm it can be disturbing. Despite I recommend the hotel.

Stayed 5 nights in Oct 2024

10/10 Excellent

Elke

Travelled with partner

6 Nov 2024

Liked: Staff & service, amenities, property conditions & facilities

We saw Laura Passini next door fantastic location !!!

Stayed 1 night in Nov 2024

8/10 Good

Michele

Travelled with family

6 Nov 2024

The reception staff was really nice and accommodating especially the evening one.

Stayed 1 night in Nov 2024

8/10 Good

Shenice

6 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2024

6/10 Okay

Mark

5 Nov 2024

Liked: Cleanliness, property conditions & facilities

Stayed 2 nights in Oct 2024

10/10 Excellent

Steen

Travelled with family

5 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very lovely staff Nice area Perfect room

Stayed 3 nights in Nov 2024

10/10 Excellent

Gary

5 Nov 2024

Stayed 2 nights in Oct 2024

8/10 Good

Ammara

5 Nov 2024

Liked: Cleanliness, staff & service, amenities

Great location, staff upgraded our room however the upgrade to a suite had no windows in the room and we might have been better off with just a deluxe room. Still a very nice hotel, free drink voucher and lovely staff.

Stayed 1 night in Nov 2024

10/10 Excellent

Ronan

5 Nov 2024

Stayed 1 night in Nov 2024

6/10 Okay

Mark

Travelled with family

4 Nov 2024

Liked: Cleanliness, amenities

We returned to do another extended stay at the Dorsett. This one wasn't as smooth. Crib issues at the beginning, multiple times locked out of our room, confusion as to when they wanted payment (at end, no.. midway, no.. at end, no.. now), and looking at the property with more open eyes to see how aged it looks. Example: water dripping from ceiling in lobby, carpet and furniture was very worn or stained, bathroom paint was peeling or needed deep cleaning. Finally, the discretionary tip may be a new thing in London but just raise your prices and pay your employees fair wages versus having it be a contention between customer and staff.

Stayed 13 nights in Oct 2024

10/10 Excellent

Onyechinaedu

Travelled with family

4 Nov 2024

Stayed 1 night in Oct 2024

4/10 Poor

Catherine

4 Nov 2024

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with group

4 Nov 2024

Liked: Cleanliness, property conditions & facilities

Room was very warm. Sound of a fan all night long which I did manage to fall asleep, but then was woken by the hotel bar reception playing banging techno and dance music at 6am.

Stayed 1 night in Nov 2024

10/10 Excellent

Aneeka

3 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Simone

Travelled with family

2 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

2/10 Terrible

catherine

2 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be better.

Not so good. Various issues with the rooms. Seems like a lot of refurbishment going on so noisy. Room allocation was very poor. Lovely staff but I feel overwhelmed by issue in the hotel. We have stayed many times and it seems dishevelled and run down.

Stayed 1 night in Nov 2024

6/10 Okay

Sahand

2 Nov 2024

Stayed 2 nights in Oct 2024

8/10 Good

Loreal

1 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tamara is great!

Front desk staff , from a previous visit , i believe her name is Tamara , is absolutely amazing and went above and beyond to help me with an issue i had.

Stayed 1 night in Oct 2024