Dorsett Shepherds Bush

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VIP Access

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Where to?

Dates

March 2025

April 2025

Dorsett Room | Premium bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Very good

Popular amenities

Gym
Breakfast available
Bar
24/7 front desk
Housekeeping
Pet-friendly

Explore the area

58 Shepherds Bush Green, London, England, W12 8QE

Westfield London Shopping Centre
‪10 min walk‬
Kensington High Street
‪20 min walk‬
Hyde Park
‪8 min drive‬
London (LHR-Heathrow)
‪30 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Executive Room

30 sq m
Sleeps 3
1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

25 sq m
Sleeps 3
1 King Bed

Dorsett Room

20 sq m
Sleeps 3
1 Queen Bed OR 2 Single Beds

Studio Suite

35 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Similar properties

Free WiFi
Restaurant
Air conditioning
Breakfast available

for 1 room

includes taxes & fees

23 Mar - 24 Mar

About this property

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe and concierge services are on-site.

Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The shopping around Dorsett Shepherds Bush gets high marks from our customers. During your stay, you'll be within walking distance of Westfield London Shopping Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.

Free WiFi
Enjoy local and international cuisine while dining at Restaurant Spice Gallery
English breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a 24-hour gym
Guests have great things to say about the clean guestrooms and the helpful staff
10 minutes by foot from Westfield London Shopping Centre and a 4-minute drive from Kensington High Street
Cats and dogs welcome for a fee

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Dorsett Shepherds Bush.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Restaurant Spice Gallery – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Jin Bar – This bar serves breakfast and light fare. Open daily.

Cafe – This coffee shop only serves light fare. Open daily.

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

Cafe
Jin Bar
Restaurant Spice Gallery

Things to do

24-hour gym

Family friendly

Mini-fridge
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Braille/raised signage
Grab bar near toilet
Lift
Low-height counter and sink
Raised toilet seat
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)

Room amenities

Bedroom

Premium bedding

Bathroom

Free toiletries
Hair dryer
Shower
Towels provided

Entertainment

37-inch LCD TV with digital channels
MP3 dock

Food and drink

Coffee/tea maker
Electric kettle
Mini-fridge
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets: GBP 70 per pet (varies based on length of stay)
Only dogs and cats are allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 70.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: from approximately GBP 20 for adults and from GBP 20 for children
Pet fee: GBP 70 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 70.0 per day
Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and mobile payments; cash is not accepted

Mobile payment options include: Google Pay and Apple Pay

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Dorsett Shepherds Bush

Dorsett Shepherds Bush Hotel

Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush London

Shepherds Bush Dorsett

Dorsett Shepherds Bush, London England

Dorsett Shepherds Bush Hotel

Dorsett Shepherds Bush London

Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

4/10 Poor

Mark

Travelled with partner

9 Dec 2024

Liked: Staff & service, amenities

Disliked: Property conditions & facilities

Room had a bad smell of mould and toilet did not work. Moved rooms and staff came in at 6am. Customer care was good and apologetic but this should not be happening.

Stayed 1 night in Dec 2024

10/10 Excellent

SOON MUK

Business traveller

9 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Nov 2024

4/10 Poor

Hassan

Travelled with partner

8 Dec 2024

Disliked: Staff & service, amenities, property conditions & facilities

The safe box wasn't working, the guy in reception charged me £ 77 more than booked prices During check in, During the checkout the lady in reception trying to get the cash from me and refunding the money that they charged me with my Viza card during the chek in, Which i refused.

Stayed 3 nights in Nov 2024

8/10 Good

Gabriel

8 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

10/10 Excellent

Aidan

8 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

8/10 Good

Hani, San Jose

Business traveller

7 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location

Stayed 3 nights in Dec 2024

4/10 Poor

Dmytro

Travelled with partner

7 Dec 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Good location, responsive personnel but very badly maintained room : dirty floor and carpet, bad smell in bathroom, scratched furniture, poorly working air conditioning.

Stayed 2 nights in Nov 2024

8/10 Good

Ricardo

6 Dec 2024

Stayed 3 nights in Nov 2024

10/10 Excellent

Ryan

Business traveller

6 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Carlos Marcelo

6 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Sep 2024

10/10 Excellent

Lesley

Travelled with family

5 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff very friendly. The hotel vety clean and quiet. Ideal location for us

Stayed 2 nights in Nov 2024

10/10 Excellent

joel

4 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Wonderful hote, staff are really helpful, rooms are spacious, very clean. I will certainly consider staying here again.

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Business traveller

4 Dec 2024

Liked: Room comfort

Disliked: Staff & service

Stayed 7 nights in Nov 2024

10/10 Excellent

avril

Business traveller

4 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing after charity event

Fabulous stay .. lovely clean room and so comfortable

Stayed 1 night in Dec 2024

6/10 Okay

Lee

Business traveller

4 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel, however I stayed for 4 nights and for security reasons I had to unexpectedly pay £100 as a security deposit when I checked in. I stay all around the country in many different cities and areas and I have never had to do this. I don't think it is necessary

Stayed 4 nights in Nov 2024

4/10 Poor

MJ

4 Dec 2024

Disliked: Property conditions & facilities

Stayed 3 nights in Nov 2024

10/10 Excellent

sally

3 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

10/10 Excellent

Ahmad EL Labbad

2 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thank you for a pleasant stay.

Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Travelled with partner

2 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Travelled with partner

2 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel, always stay here… perfect

Stayed 1 night in Nov 2024

6/10 Okay

Tammy

Travelled with group

2 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

10/10 Excellent

Fi

2 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Room on the Small Side

Room was quite tiny (on the 7th floor) but it was clean and comfortable, just a bit small. I have stayed at this hotel previously and been allocated a much larger room. Breakfast was good, they were very efficient at filling up the dishes on the buffet. Staff were polite and the hotel overall was clean and tidy.

Stayed 4 nights in Nov 2024