DoubleTree by Hilton London Heathrow Airport

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for DoubleTree by Hilton London Heathrow Airport

Exterior
King Deluxe Room, 1 King Bed | View from room
Lobby sitting area
Bar (on property)
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available

Explore the area

Map
745 Bath Road, Cranford, Hounslow, England, TW5 9QE
  • Airport Bowl
    ‪18 min walk‬
  • London Motor Museum
    ‪4 min drive‬
  • Stockley Park
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪10 min drive‬

Room options

Family Room, 2 Single Beds

  • Sleeps 4
  • 2 Single Beds

Twin Guest Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Twin Room, Accessible

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Queen Room , 1 Queen Bed

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Queen Deluxe, 1 Queen Bed

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

King Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

King Room , 1 King bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Presidential)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton London Heathrow Airport

Hounslow hotel in Cranford with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a business centre.
DoubleTree by Hilton London Heathrow Airport offers 200 accommodations with laptop-compatible safes and a safe. LED televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Hounslow hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton London Heathrow Airport. During your stay, you'll be close to Twickenham Stadium. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Brasserie
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes by car from Twickenham Stadium and 13 minutes from Thames River
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 7 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 3240 square feet (301 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and tour/ticket assistance are also featured at DoubleTree by Hilton London Heathrow Airport. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee.

This 4-star Hounslow hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Brasserie – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Arabic, Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times
  • Parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasserie

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,240 square feet of conference space
  • 7 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.00 per person
  • Airport shuttle fee: GBP 6.80 per person (one way)
  • Self-parking fee: GBP 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Heathrow Airport
DoubleTree Hilton London Heathrow Airport
DoubleTree Hilton London Hotel Heathrow Airport
DoubleTree Hilton London Heathrow Airport Hotel
DoubleTree by Hilton London Heathrow Airport Hotel
DoubleTree by Hilton London Heathrow Airport Hounslow
DoubleTree by Hilton London Heathrow Airport Hotel Hounslow

DoubleTree by Hilton London Heathrow Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 406 out of 1001 reviews" "
Rating 8 - Good. 318 out of 1001 reviews" "
Rating 6 - Okay. 146 out of 1001 reviews" "
Rating 4 - Poor. 69 out of 1001 reviews" "
Rating 2 - Terrible. 62 out of 1001 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christiancito

Stayed 1 night in Oct 2024

4/10 Poor

Deborah A

Liked: Cleanliness, room comfort
Disliked: Staff & service
Very disappointed that no shuttle service to Terminal 4 Heathrow. Ad said shuttle service to airport. It did not say “except terminal 4”!
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, amenities
Everything was perfect. The property, the hospitality and the food were delicious!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

SATWINDER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable. The breakfast was delicious as usual
Stayed 1 night in Oct 2024

10/10 Excellent

Lorraine

Stayed 1 night in Oct 2024

10/10 Excellent

christian

Stayed 1 night in Oct 2024

6/10 Okay

Siobhan

Disliked: Cleanliness, staff & service, property conditions & facilities
I would not recommend staying here. The hotel is very outdated and the staff were all very rude. The meals were below average in the restaurant but we didn’t feel safe walking in the area to find another option. We walked to the tescos across the street and came across some very suspicious people which made us feel very uncomfortable. I couldn’t wait to leave.
Stayed 2 nights in Sep 2024

10/10 Excellent

Toby, Round Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Iona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet didn't flush properly. Bed very comfortable. Food good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rajeswari, cardiff

Stayed 1 night in Sep 2024

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel friendly staff and the breakfast was good. Close to the bus, but we preferred to Uber to the train station (about 10 minutes) to save time. Close to the airport. The gym is small but very nice.
Stayed 3 nights in Sep 2024

10/10 Excellent

Denis, Kitimat

Travelled with partner
Liked: Cleanliness, amenities
Bathroom sink was cracked badly and needs replacing.
Stayed 1 night in Oct 2024

8/10 Good

Pratik

Stayed 10 nights in Sep 2024

6/10 Okay

Jennie

Travelled with family
A bit overpriced for the accommodations
Stayed 2 nights in Sep 2024

10/10 Excellent

sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and bar tenders
Stayed 2 nights in Sep 2024

2/10 Terrible

Varun

Disliked: Staff & service, amenities, property conditions & facilities
The bathroom door handed was not working properly, the television frame was tilted(photo attached), the staff was unprofessional (our checkout is at 12noon but at 1030 housekeeping started knocking and saying you have a checkout at 12noon, what time are we leaving) I have time till 12 then what’s the rush! I swear doubletree is struck out of my stay list forever. I have taken Marriott membership and I am now their gold elite member. If you need evidence, will share if required
Stayed 5 nights in Sep 2024

6/10 Okay

Hardeep Singh

Stayed 1 night in Sep 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the proximity to Heathrow
Stayed 1 night in Sep 2024

10/10 Excellent

Sudhir

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I don’t know the area well . There is limited dining facility but for one or two nights it is adequate.
Stayed 1 night in Sep 2024

6/10 Okay

Hitesh

Travelled with family
Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

duncan

Stayed 1 night in Sep 2024

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliably good and great warm cookies
Reliably good and great warm cookies
Stayed 1 night in Sep 2024

2/10 Terrible

Talath

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel, needs major update. Expensive for poor standard and lack of amenities, dirty.
Stayed 1 night in Jun 2024

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
USA lady
Had a wonderful stay . Very helpful staff . Great food
Stayed 1 night in Sep 2024