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22 Jul 2022 by Reception.
Dear Daniel, Thank you for sharing your feedback with us. As I understood from you, our hotel experience/ Air-con services was not on par with the level you’ve always been accustomed to. We deeply apologise for that and we are sorry that you were disappointed this time. We have set the standards way too high that even we sometimes fail to meet them.This incident has been duly noted and the necessary precautions have been put in place as preventive measures. We are always keen to act proactively and plan ahead. We will make everything in our power to make sure this won’t happen again.We value your business and wish to retain you as our Guest.
5 May 2021 by Gabriella
Dear Guest, Thank you for taking the time to provide us with your fantastic feedback regarding your recent stay at The Hampton by Hilton, I am extremely pleased to read you had a positive experience throughout. We hope to welcome back to the property in the near future. Kind Regards Gabriella
16 Feb 2020 by m
Dear Guest, Thank you once again for your feedback, which is invaluable in our efforts to assess and continually improve upon the quality of our service. I hope we will have the pleasure of welcoming you back to Ibis and better meeting your expectations in the future. Kind regards, Ludmila Chihai Assistant front Office Manager
26 Jan 2020 by m
Dear Guest, Thank you for staying with us at Hampton by Hilton Croydon. We are happy to know you enjoyed your stay with us. We will be happy to serve you again in the future. Kind regards, Ludmila Chihai Assistant Front Office Manager
4 Jan 2020 by m
Dear Guest, Thank you for the great review. We will always be happy to welcome you back at the hotel. Kind regards, Ludmila Chihai Rooms Division Manager
30 Nov 2019 by m
Dear Guest, Thank you for the great review and thatnk you for staying with us. We will always be happy to serve you again in the future. Kind regards, Ludmila Chihai Rooms Division Manager
12 Oct 2019 by m
Dear Guest, Thank you for staying with us at Hampton by Hilton Croydon. Your feedback is very important to us as always to try to improve our service. We are very sorry about the inconvenience you have experienced at the bar. We hope you will give us the chance to serve you again in the future. Kind regards, Ludmila Chihai Rooms Division Manager
27 Aug 2019 by Manager
Dear Guest, Thank you for staying with us at Hampton by Hilton. Your feedback is very important to us, as we always try to improve our service. We are pleased to know you enjoyed to stay with and we will be happy to serve you again in the future. Kind regards, Ludmila Chihai Rooms Division Manager
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at Hampton by Hilton London Croydon. This 3.5-star Croydon hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet
Offsite parking discounted rates available
Hampton by Hilton London Croydon offers 120 accommodations with laptop-compatible safes and free newspapers. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. This Croydon hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.
Guests are served a free on-the-go breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Hampton by Hilton London Croydon has a restaurant on site.
Recreational amenities at the hotel include a fitness centre.
Guests aged under 18 years old are not allowed in the fitness facility.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.
For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
