Heeton Concept Hotel - Luma Hammersmith - Reviews, Photos & Rates

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Dates

January 2025

February 2025

Luma Twin Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Double Room (Light) | City view

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

24/7 front desk

Housekeeping

Laundry

Air conditioning

Free WiFi

Explore the area

28-36 Glenthorne Road, London, England, W6 0LS

Eventim Apollo
10 min walk
Shepherd's Bush Empire
16 min walk
Olympia Conference and Exhibition Centre
3 min drive
London (LHR-Heathrow)
28 min drive

Room options

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room (Luma)

18 sq m
Sleeps 2
1 Double Bed

Deluxe Room, 1 Double Bed with Sofa bed

20 sq m
Sleeps 3
1 Double Bed and 1 Double Sofa Bed

Standard Double or Twin Room

Sleeps 4
2 Double Beds

Luma Twin Room

18 sq m
Sleeps 2
2 Single Beds

Deluxe Plus Room, 1 Double Bed with Sofa Bed

19 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Standard Double Room (Light)

13 sq m
Sleeps 2
1 Double Bed

Deluxe Studio

20 sq m
Sleeps 2
1 Double Bed

Similar properties

Pet-friendly

Free WiFi

Restaurant

Air conditioning

for 1 night

includes taxes & fees

9 Jan - 10 Jan

About this property

Heeton Concept Hotel - Luma Hammersmith

Victorian London hotel in Hammersmith and Fulham with a 24-hour front desk

This smoke-free hotel features a bar/lounge, a snack bar/deli and coffee/tea in a common area. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.

Heeton Concept Hotel - Luma Hammersmith offers 89 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the great public transport around Heeton Concept Hotel - Luma Hammersmith. During your stay, you're just a quick walk from Eventim Apollo. Features include free WiFi in public areas, plus a bar and laundry facilities.

Free WiFi
Enjoy drinks at the bar/lounge
Amenities include laundry facilities, multilingual staff and a lift
Guests have great things to say about the helpful staff and the value of their stay
10 minutes by foot from Eventim Apollo and a 3-minute drive from Olympia Conference and Exhibition Centre

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at Heeton Concept Hotel - Luma Hammersmith.

This Victorian London hotel is smoke free.

Languages

Catalan, English, Hindi, Portuguese, Romanian, Russian, Spanish, Ukranian, Urdu

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

A bar/lounge
Coffee and tea in common areas
Snack bar/deli

Family friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms
Travel cot

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Water dispenser

Guest services

Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Outdoors

Garden
Outdoor furniture

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (132 centimetre wide door)
Thin carpet in public areas
Wheelchair accessible (may have limitations)

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

Food and drink

Electric kettle
Tea bags/instant coffee

Air conditioning
Heating
Iron/ironing board on request
Safe
Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: GBP 50.0 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Front desk staff will greet guests on arrival.

We should mention

Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

LUMA Concept Hotel

LUMA Concept Hammersmith

Heeton Concept – Luma London

Heeton Concept Hotel – Luma Hotel

Heeton Concept Hotel – Luma London

Heeton Concept Hotel – Luma Hotel London

LUMA Concept Hotel Hammersmith

Heeton Concept Hotel Luma Hammersmith

Heeton Concept Hotel - Luma Hammersmith Hotel

Heeton Concept Hotel - Luma Hammersmith London

Heeton Concept Hotel - Luma Hammersmith Hotel London

Heeton Concept Hotel - Luma Hammersmith Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Emma

Business traveller

24 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

18 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Location was perfect, right between 2 tube lines.

Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

18 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

12 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All the people working at the hotel were great, friendly, and very helpful. Also the people working behind the scene were great. I can't say enough about this hotel I'm a older single person and was very happy with my stay at Heeton Concept Hotel.

Stayed 14 nights in Aug 2024

10/10 Excellent

Mark, Harahan

Travelled with partner

12 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The ease of using wheel chair getting in and out of room. We slept very well on the king size bed

Stayed 3 nights in Sep 2024

6/10 Okay

Yuen Mui

12 Sept 2024

Stayed 1 night in Sep 2024

8/10 Good

LeeAnne

Travelled with group

11 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I like the location to tube stops and restaurants. I did not care for the bathroom shower/toilet/sink separation. I did not care for the automatic illumination when using shower/toilet doors, I'd prefer to be able to enter then close door and turn on lights as to not disturb other room guests mid sleep

Stayed 1 night in Aug 2024

8/10 Good

Miss Laura

5 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa

5 Sept 2024

Stayed 2 nights in Aug 2024

8/10 Good

Adam

Travelled with family

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stay was great. Only thing missing was hand soap for the bathroom sink.

Stayed 3 nights in Aug 2024

10/10 Excellent

Morgan

Travelled with group

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2024

10/10 Excellent

Nick

30 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Clean, big room, friendly staff, great location. Would use again

Stayed 1 night in Aug 2024

10/10 Excellent

Roger

27 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very efficient room and great location for accessing central London and Heathrow via the Underground. Excellent value.

Stayed 5 nights in Aug 2024

10/10 Excellent

Neil

24 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for easy acces to rail line to central london and to Heathrow

Stayed 2 nights in Aug 2024

8/10 Good

Lisa

Travelled with family

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was a very accessible location with the Hammersmith train station about 4 min walk from the hotel. The aesthetic of the hotel was nice and everything was clean from as far as I could tell. The staff were very helpful and kind and attentive. There are a lot of eating options, shopping options, and other necessities like pharmacy, ATMs, etc. The only thing is that the room felt small--they were very space efficient so that made it feel smaller than the average hotel room. And the mattress could have been thicker and more plush. Sleeping on it felt a little uncomfortable, but were were only there 4 nights so it was okay to bear.

Stayed 4 nights in Aug 2024

6/10 Okay

Kamilla

Travelled with family

10 Aug 2024

Liked: Cleanliness, staff & service, amenities

It’s in a good area the room we had was super small and the bathroom was broken out into 3 parts with sliding doors. We only stayed 4 night and that was enough the place is clean and the staff friendly.

Stayed 4 nights in Aug 2024

10/10 Excellent

Peter

Business traveller

9 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value - better than 3x price

Stayed 1 night in Aug 2024

6/10 Okay

Roberto

Travelled with group

6 Aug 2024

Liked: Cleanliness, staff & service

The neighborhood is well connected. The staff is friendly but the room had too many issues. The A/C was too noisy and not properly working, the sofa bed was terrible. The room design is really bad if you are sharing with friends.

Stayed 3 nights in Jul 2024

10/10 Excellent

Bruno

2 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot in a safe neighborhood!

Stayed 3 nights in Jul 2024

10/10 Excellent

Fernanda

27 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

23 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

Adrian

23 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely room and great price for such a central location

Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

20 Jul 2024

Stayed 12 nights in Jul 2024

6/10 Okay

Ian

Travelled with family and small children

17 Jul 2024

Liked: Staff & service

Service from all staff we encountered was great - they were friendly and helpful, even when I appeared at 0230 asking for another pillow and duvet. We'd booked a family room and there wasn't enough bedding on arrival. The water pressure was also pretty poor both in the sink and the shower. I'd have to suggest that the room directly underneath the entrance lobby (B07) is best used as a staff rest space rather than a paying client's room - it's very noisy all day (and most of the night) with people walking overhead, moving chairs etc, and it's pretty dark as the walkway to reception blocks most of the light. Quiet location, very close to the shopping centre, a nice pub and good coffee options, as well as 4 tube lines. I imagine if we'd been on the ground-floor or above, it would've been a great stay.

Stayed 4 nights in Jul 2024