Holiday Inn Brentford Lock, an IHG Hotel

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Dates

December 2024

January 2025

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Gym

24/7 front desk

Bar

Breakfast available

Room service

Parking available

Explore the area

Commerce Road, Brentford, England, TW8 8GA

Syon Park
7 min walk
Boston Manor Park
18 min walk
The National Archives
5 min drive
London (LHR-Heathrow)
23 min drive

Room options

Standard Room

21 sq m
Sleeps 2
1 Single Bed

Premium Room, 1 King Bed, Balcony (View)

31 sq m
Sleeps 3
1 King Bed

Standard Room, 1 Queen Bed

21 sq m
Sleeps 2
1 Queen Bed

Standard Room, 2 Double Beds

23.1 sq m
Sleeps 4
2 Double Beds

Standard Room, 1 Queen Bed with Sofa bed

21 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Accessible Bathtub

21 sq m
Sleeps 2
1 Double Bed

Similar properties

Pool

Pet-friendly

Free WiFi

Restaurant

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Waterfront Brentford hotel in Syon with a fitness centre

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.

Holiday Inn Brentford Lock, an IHG Hotel offers 134 accommodations with a safe and a hairdryer. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Brentford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Brentford Lock, an IHG Hotel. During your stay, you'll be close to Royal Botanic Gardens, Kew. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.

Free WiFi and wired Internet
Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
Buffet breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, a concierge and luggage storage
On-site recreation includes a gym
Guests have great things to say about the clean guestrooms and the helpful staff
Just a 5-minute drive from Royal Botanic Gardens, Kew and 7 minutes from Twickenham Stadium

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 12744 square feet (1184 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn Brentford Lock, an IHG Hotel. For a fee, parking is available.

This 4-star Brentford hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 11:00 AM.

The Open Lobby – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Languages

Arabic, English, French, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Height restrictions apply for on-site parking
Covered parking on site (GBP 14 per night)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.95 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

The Open Lobby

Family friendly

Free cot
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services

Business services

12,744 square feet of conference space
Business centre
Meeting rooms

Outdoors

On the waterfront
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 accessible parking spaces
Assistive listening devices
Braille/raised signage
Lift (90 centimetre wide door)
Stair-free path to entrance
Vibrating pillow alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (116 centimetre high)
Wheelchair-accessible restaurant

5 floors
Ballroom
Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Free cot
Hypo-allergenic bedding
Pillow menu

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch flat-screen TV with satellite channels

Food and drink

24-hour room service

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately GBP 13.95 per person
Covered self-parking fee: GBP 14 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brentford Holiday Inn

Brentford Lock

Brentford Lock Holiday Inn

Holiday Inn Brentford

Holiday Inn Brentford Lock

Holiday Inn Brentford Lock Hotel

Holiday Inn Lock Hotel Brentford

Holiday Inn Brentford Lock

Holiday Brentford Lock, An Ihg

Holiday Inn Brentford Lock an IHG Hotel

Holiday Inn Brentford Lock, an IHG Hotel Hotel

Holiday Inn Brentford Lock, an IHG Hotel Brentford

Holiday Inn Brentford Lock, an IHG Hotel Hotel Brentford

Holiday Inn Brentford Lock, an IHG Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Nicola

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Helpful friendly staff

Stayed 1 night in Jun 2024

10/10 Excellent

Osama

23 Aug 2024

Stayed 3 nights in Aug 2024

10/10 Excellent

DiNesha

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit London and Stay Here

Honestly the best Holiday Inn that I’ve stayed in, in regards to service and level of attention. The location was clean, staff was friendly and the beds were comfortable. Upon arrival the kids were greeted with a kids activity packet. The onsite restaurant was top tier and unique to London specific offerings. The location was very close to be the bus line which will get you to the Underground in ~10 short minutes. There are local eateries and a grocery store within walking distance. While the image of the waterfront appears attractive the waterfront was mossy during this visits. However, this was not a deal breaker for us. If I travel to London again I would be a repeat guest.

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay, Highly Recommended!!

Amazing canal-side location, conveniently close to shops, public transport (need to ride a bus for about 15-20 mins) to get to the closest tube station, though, and excellent ambiance inside. The reception was great, service was above and beyond expectations (Isaac was great!), and happily accepted a complimentary late checkout of an addition two and a half hours. Can’t fault this hotel much, if at all.

Stayed 1 night in Aug 2024

8/10 Good

Alayna

18 Aug 2024

Stayed 3 nights in Aug 2024

8/10 Good

Clare

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Aug 2024

4/10 Poor

Rushdy

18 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

ANTHONY

Travelled with family

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Elda

15 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2024

10/10 Excellent

Adam

Travelled with family

14 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fabulous breakfast! Good air conditioning. Very clean property.

Stayed 1 night in Aug 2024

4/10 Poor

ALEX, NORTHVILLE

Travelled with partner

14 Aug 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

There was a bad food smell on my floor for the entire 6 days stay. I dont think it is worth the price per night. I saw better hotels in better areas for cheaper rates

Stayed 6 nights in Aug 2024

8/10 Good

Raeesah

Travelled with partner

13 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good stay. Nice clean hotel. One thing to note is planes flying overhead as the airport is not too far.

Stayed 1 night in Jun 2024

10/10 Excellent

Harvey

Business traveller

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel holiday inn stay Brentford locks

I thoroughly enjoyed the visit to brentford locks Hotel was very comfortable nice room and view over locks was amazing. Staff were very nice and breakfast was good value i have no hesitaton in recomending this hotel to any travelor either business or leisure

Stayed 2 nights in Aug 2024

10/10 Excellent

MIR-SAEID

Travelled with family, Business traveller

8 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very very good

Stayed 1 night in Aug 2024

10/10 Excellent

Jay

6 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

I spent 9 nights. I had an excellent experience in general. Breakfast was great. My room was spacious and had everything I needed. The location of the hotel was also good.

Stayed 9 nights in Jul 2024

8/10 Good

Sridhar

6 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with family and small children

2 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were fantastic helping us with a 2am check in after a cancelled flight at Heathrow, Thankyou!

Stayed 1 night in Aug 2024

8/10 Good

Daniela

1 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It is very good to see the grand union canal from the lift. The carpet on the 3rd floor corridor is garish and looks tired, could be changed.

Stayed 3 nights in Jul 2024

10/10 Excellent

Heidi Jo

Travelled with family

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Helpful staff. Comfy beds. Great water pressure. Clean and quiet.

Stayed 1 night in Jul 2024

8/10 Good

CESAR

Travelled with family

25 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay!!!

Had an amazing experience. Nice breakfast. Facilities are clean.

Stayed 9 nights in Jul 2024

8/10 Good

Reiner

24 Jul 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Yahia

Travelled with family

24 Jul 2024

Liked: Staff & service, property conditions & facilities

In order to stay away from London as a-crowded city Holliday inn Brentford is a good choice

Stayed 4 nights in Jul 2024

10/10 Excellent

Van Thoi

Business traveller

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel and it is close to the airport. We booked one night last Saturday and travel from Stoke. Friendly staff, with a useful trolley. We will back next time when we are in London.

Stayed 1 night in Jul 2024