Hyatt Place London City East

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VIP Access

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Dates

January 2025

February 2025

Premium Room, 1 King Bed, Terrace | Terrace/patio

Premium Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Daily buffet breakfast (GBP 12 per person)

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Breakfast available

Bar

Gym

Pet-friendly

Housekeeping

24/7 front desk

Explore the area

Black Lion House, 45 Whitechapel Road, London, England, E11DU

Brick Lane
2 min walk
Zoom East Kitchen & Bar
1 min walk
Aldgate East Station
4 min walk
London (LHR-Heathrow)
60 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Room, 1 King Bed

21 sq m
Sleeps 2
1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

24 sq m
City view
Sleeps 2
1 King Bed

Premium Room, 1 King Bed, Balcony

20 sq m
City view
Sleeps 2
1 King Bed

Room, 1 King Bed with Sofa bed

26 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

21 sq m
Sleeps 2
1 King Bed

Premium Room, 1 King Bed, Terrace

23 sq m
City view
Sleeps 2
1 King Bed

Deluxe Room, 2 Single Beds

24 sq m
Sleeps 2
2 Single Beds

Room, 2 Single Beds

21 sq m
Sleeps 2
2 Single Beds

Deluxe Room, 2 Single Beds, City View

24 sq m
City view
Sleeps 2
2 Single Beds

1 King Bed Balcony with Sofa

24 sq m
City view
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Similar properties

Free WiFi

Air conditioning

Gym

Laundry

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel with a 24-hour fitness centre, steps from Brick Lane

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site.

Hyatt Place London City East offers 280 air-conditioned accommodations with a safe and a hairdryer. 55-cm Smart televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Hyatt Place London City East's great location gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge and luggage storage
On-site recreation includes a 24-hour gym
Guests really like the accommodation for the cleanliness and comfy beds
Steps from Brick Lane and 8 minutes on foot from Old Spitalfields Market
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hyatt Place London City East.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:30 AM.

Zoom Restaurant – On-site restaurant.

PocketSquare Skyline Bar – On-site cocktail bar. Open selected days.

The Market – On-site coffee shop. Open 24 hours. Open daily.

Languages

English, Filipino, French, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Offsite parking available (GBP 28 per day)
Street parking available

Food and drink

Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

PocketSquare Skyline Bar
The Market
Zoom Restaurant

Things to do

24-hour gym
Playground

Family friendly

Free cot
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

24-hour business centre
Computer station
Coworking space
Meeting room

Outdoors

Rooftop terrace

Accessibility

Area rugs in room
No lift
Tile flooring in room

Room amenities

Bedroom

Bedsheets provided
Free cot
Hypo-allergenic bedding

Bathroom

Hair dryer
Shower
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-cm smart TV with digital channels

Air conditioning
Connecting rooms available
Desk
Heating
Iron/ironing board
Laptop workspace
Mobile key entry
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: GBP 25 per pet, per day
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately GBP 12 per person
Nearby parking fee: GBP 28 per day (1640 ft away)
Pet fee: GBP 25 per pet, per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Front desk staff will greet guests on arrival.

We should mention

Children stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place London City London

Hyatt Place London City East Hotel

Hyatt Place London City East London

Hyatt Place London City East Hotel London

Hyatt Place London City East Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

pierre

Business traveller

18 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Sep 2024

10/10 Excellent

Neil

17 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smart, comfortable hotel at modest price

Well located, not smartest part of town, but fairly central and close to tube, and some decent cafes etc nearby. Room was smart and comfortable, in a modern hotel. Smart rooftop bar too. We didnt try the restaurant. Overall very happy at a decent price

Stayed 2 nights in Sep 2024

10/10 Excellent

Tsolmon

16 Sept 2024

Stayed 3 nights in Sep 2024

10/10 Excellent

Kaleena

12 Sept 2024

Stayed 9 nights in Aug 2024

2/10 Terrible

Antonella

Travelled with partner

9 Sept 2024

The neighborhood was terrible & unsafe

Stayed 4 nights in Aug 2024

10/10 Excellent

Mindy

Travelled with partner

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel itself was extremely extremely clean, and the room was well appointed. The staff were pleasant and helpful. However, the area near the hotel was less than desirable. There are some good restaurants nearby and a Tube station. However, the park across the street was filled with people sleeping on the grounds and the streets were dirty. Before arriving, I called the hotel to find out about parking. I was told that the closest parking deck I had a person with machete running around, and to opt for the Minories Car Park instead because it was safer & had security.

Stayed 2 nights in Sep 2024

10/10 Excellent

Diana, Wellesley

5 Sept 2024

Stayed 2 nights in Aug 2024

6/10 Okay

Christopher

Travelled with family

31 Aug 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Stayed 2 nights in Aug 2024

10/10 Excellent

Varunraja

31 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller

30 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good clean and nice hotel in. Enter with easy link. Breakfast was very good. Gym small and nice to have

Stayed 3 nights in Aug 2024

10/10 Excellent

Stephanie

28 Aug 2024

Liked: Property conditions & facilities

Wonderful

Stayed 5 nights in Aug 2024

8/10 Good

Verified traveller

28 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Aug 2024

10/10 Excellent

Owen

28 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Bob

27 Aug 2024

Liked: Amenities

Stayed 2 nights in Aug 2024

8/10 Good

Sara

27 Aug 2024

Liked: Cleanliness, staff & service, amenities

Super friendly and helpful staff. Top-floor terrace was nice. Comfortable bed blackout curtains good soundproofing = good nights sleep. Unimpressive shower. Basic shower head, low water pressure. Good options for breakfast but poor consideration of vegetarians in the hot food section. The veggie sausages were next to the meat ones, and people can easily use the same utensils for both. Same with the cheese, placed next to the ham and people can mix up the utensils. This put me off, so I didn’t eat any hot food. No shaver socket in the bathroom, so I had to buy a plug adapter for my electric toothbrush. Cleanliness was okay but not great: a bit of dust on the lampshades and top shelf of the cupboard, small stain on outside of toilet bowl, stains on the bathroom wall. Lively area, lots of food options and easy transport options.

Stayed 1 night in Aug 2024

6/10 Okay

David

Travelled with family

25 Aug 2024

Liked: Property conditions & facilities

Disliked: Staff & service, room comfort

Nice rooms but awful sleep

Hotel entrance is not very welcoming. Loud music and a bad smell coming from the public toilet near reception. The twin rooms its self was large and very clean. Didn’t sleep very well. If you like a dark room then this isn’t for you. Hotel hallway lights always on and a large gap under the door, so that shines through all night. Bathroom has a small green light on 24/7 so that shines through into the room as well. Also a flashing smoke detector in the room. We were on the first floor so you could still hear the underground trains passing every 10-15 minutes. Air con had a nice constant flow and was quiet.

Stayed 2 nights in Aug 2024

10/10 Excellent

Varunraja

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 8 nights in Aug 2024

10/10 Excellent

SIYAO

25 Aug 2024

Liked: Cleanliness

Stayed 1 night in Aug 2024

10/10 Excellent

Alan

24 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had a very friendly welcome at reception and this standard was maintained throughout my stay. The room was spacious and clean, and if like me you like a cooked English Breakfast to start the day , then you won’t be disappointed. The surrounding area at first glance seems a little intimidating and dirty compared to other areas in London, but once you walk around and mix with the local community you soon feel safe and welcome. Overall it was exceptionally good value for London and the staff and the locals made the stay for me.

Stayed 3 nights in Aug 2024