Hyatt Place London City East

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VIP Access

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Dates

February 2025

March 2025

Premium Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Breakfast available

Bar

Gym

Pet-friendly

Housekeeping

24/7 front desk

Explore the area

Black Lion House, 45 Whitechapel Road, London, England, E11DU

Brick Lane
‪2 min walk‬
Financial District
‪6 min walk‬
Old Spitalfields Market
‪8 min walk‬
London (LHR-Heathrow)
‪60 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Room, 1 King Bed

21 sq m
Sleeps 2
1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

24 sq m
City view
Sleeps 2
1 King Bed

Premium Room, 1 King Bed, Balcony

20 sq m
City view
Sleeps 2
1 King Bed

Room, 1 King Bed with Sofa bed

26 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

21 sq m
Sleeps 2
1 King Bed

Premium Room, 1 King Bed, Terrace

23 sq m
City view
Sleeps 2
1 King Bed

Deluxe Room, 2 Single Beds

24 sq m
Sleeps 2
2 Single Beds

Room, 2 Single Beds

21 sq m
Sleeps 2
2 Single Beds

Deluxe Room, 2 Single Beds, City View

24 sq m
City view
Sleeps 2
2 Single Beds

1 King Bed Balcony with Sofa

24 sq m
City view
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Similar properties

Free WiFi

Restaurant

Gym

Breakfast available

for 1 room

includes taxes & fees

5 Feb - 6 Feb

About this property

Eco-certified London hotel in Shoreditch with a 24-hour fitness centre

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site.

Hyatt Place London City East offers 280 air-conditioned accommodations with a safe and a hairdryer. 55-cm Smart televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hyatt Place London City East's great location gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge and luggage storage
On-site recreation includes a 24-hour gym and a playground
Guests really like the accommodation for the cleanliness and comfy beds
Steps from Brick Lane and 8 minutes on foot from Old Spitalfields Market
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the eco-certified Hyatt Place London City East.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:30 AM.

Zoom Restaurant – On-site restaurant.

PocketSquare Skyline Bar – On-site cocktail bar. Open selected days.

The Market – On-site coffee shop. Open 24 hours. Open daily.

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, French, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Offsite parking available (GBP 28 per day)
Street parking available

Food and drink

Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

PocketSquare Skyline Bar
The Market
Zoom Restaurant

Things to do

24-hour gym
Playground

Family friendly

Free cot
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

24-hour business centre
Computer station
Coworking space
Meeting room

Outdoors

Rooftop terrace

Accessibility

Area rugs in room
No lift
Tile flooring in room

Room amenities

Bedroom

Bedsheets provided
Free cot
Hypo-allergenic bedding

Bathroom

Hair dryer
Shower
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-cm smart TV with digital channels

Air conditioning
Connecting rooms available
Desk
Heating
Iron/ironing board
Laptop workspace
Mobile key entry
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: GBP 25 per pet, per day
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately GBP 12 per person
Nearby parking fee: GBP 28 per day (1640 ft away)
Pet fee: GBP 25 per pet, per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Front desk staff will greet guests on arrival.

We should mention

Children stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place London City London

Hyatt Place London City East Hotel

Hyatt Place London City East London

Hyatt Place London City East Hotel London

Hyatt Place London City East Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Miguel A

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller

19 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Ok for local. Us ones but not for sightseeing

This is a good hotel but the best area. The local pub selection was not great, the restaurant at the hotel was not very good. There is a shelter a block away so lots of young men lurking around. Ok for business but not for sightseeing.

Stayed 4 nights in Aug 2024

10/10 Excellent

Ricardo

Travelled with partner

15 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel, staff and service was really good. The room was clean and the house keeping was great. Short walk to the underground station and plenty of food options around the area.

Stayed 4 nights in Oct 2024

10/10 Excellent

Benoit

15 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2024

10/10 Excellent

Isobel

8 Oct 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Kate

Travelled with group

5 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

8/10 Good

Mohammad

Business traveller

5 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and awesome staff.

Stayed 2 nights in Oct 2024

6/10 Okay

Audrey

Travelled with partner

4 Oct 2024

Liked: Staff & service, amenities, property conditions & facilities

Overall it was fine. We received dirty towels and we heard a buzzing noise during the night like there was washing machines on top of our head. The roof bar was always busy so we never got to experience it. Staff was really nice.

Stayed 8 nights in Sep 2024

8/10 Good

Ben

29 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

8/10 Good

Mark

Business traveller

29 Sept 2024

Stayed 5 nights in Sep 2024

8/10 Good

Gary

Travelled with family

25 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice staff. Maid service came daily and they were excellent. Front desk allowed us an early check which was really appreciated after the red eye flight. We booked a room to accommodate 3 and were given a handicap room with a low sink and wide open shower. The shower took a little getting use to with water splashing all over the bathroom floor. Extra towels were needed to place around the shower area to keep water from traveling. The pull out couch worked for the 3rd person but could not be folded for some reason. We booked the room assuming it was a regular room. The basement restaurant was okay if you didn't want to leave the hotel, but there were other choices on the street that had bigger menus. The breakfast buffet was offered to us free of charge to just try it, (very nice of the host to offer), it was very convenient if you didn't have time to venture out for breakfast. The roof top bar offered a fantastic view and was a sweet way to end the night with flat bread pizza and drinks. The entrance to the hotel always had a staff member monitoring who's coming in and out and were very courteous and helpful if you chose to use the automated check out system. We typically stay at the large chain hotels (Marriott, Sheraton, Hilton....), and were not disappointed with this Hyatt. FYI Bicycles are very common here, you have to watch out for these folks speeding by. We saw a few crashes involving bikes. The location was great to grab the underground.

Stayed 9 nights in Sep 2024

10/10 Excellent

Phil

24 Sept 2024

Stayed 1 night in Aug 2024

8/10 Good

pierre

Business traveller

18 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Sep 2024

10/10 Excellent

Neil

17 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smart, comfortable hotel at modest price

Well located, not smartest part of town, but fairly central and close to tube, and some decent cafes etc nearby. Room was smart and comfortable, in a modern hotel. Smart rooftop bar too. We didnt try the restaurant. Overall very happy at a decent price

Stayed 2 nights in Sep 2024

10/10 Excellent

Tsolmon

16 Sept 2024

Stayed 3 nights in Sep 2024

10/10 Excellent

Kaleena

12 Sept 2024

Stayed 9 nights in Aug 2024

2/10 Terrible

Antonella

Travelled with partner

9 Sept 2024

The neighborhood was terrible & unsafe

Stayed 4 nights in Aug 2024

10/10 Excellent

Mindy

Travelled with partner

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel itself was extremely extremely clean, and the room was well appointed. The staff were pleasant and helpful. However, the area near the hotel was less than desirable. There are some good restaurants nearby and a Tube station. However, the park across the street was filled with people sleeping on the grounds and the streets were dirty. Before arriving, I called the hotel to find out about parking. I was told that the closest parking deck I had a person with machete running around, and to opt for the Minories Car Park instead because it was safer & had security.

Stayed 2 nights in Sep 2024