Hyatt Place London City East

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VIP Access

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Dates

April 2025

May 2025

Premium Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Gym
Bar
Pet-friendly
Housekeeping

Explore the area

Black Lion House, 45 Whitechapel Road, London, England, E11DU

Tower of London
‪15 min walk‬
Tower Bridge
‪19 min walk‬
St. Paul's Cathedral
‪6 min drive‬
London (LHR-Heathrow)
‪60 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Room, 1 King Bed

21 sq m
Sleeps 2
1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

City view
24 sq m
Sleeps 2
1 King Bed

Premium Room, 1 King Bed, Balcony

City view
20 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed with Sofa bed

26 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

21 sq m
Sleeps 2
1 King Bed

Premium Room, 1 King Bed, Terrace

City view
23 sq m
Sleeps 2
1 King Bed

Deluxe Room, 2 Single Beds

24 sq m
Sleeps 2
2 Single Beds

Room, 2 Single Beds

21 sq m
Sleeps 2
2 Single Beds

Deluxe Room, 2 Single Beds, City View

City view
24 sq m
Sleeps 2
2 Single Beds

1 King Bed Balcony with Sofa

City view
24 sq m
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Similar properties

Free WiFi
Restaurant
Gym
Breakfast available

for 1 room

includes taxes & fees

21 Apr - 22 Apr

About this property

Eco-certified hotel with 24-hour fitness centre and rooftop terrace

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site.

Hyatt Place London City East offers 280 air-conditioned accommodations with a safe and a hairdryer. 55-cm Smart televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Hyatt Place London City East's great location gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge and luggage storage
On-site recreation includes a 24-hour gym
Guests really like the accommodation for the comfy beds and cleanliness
Steps from Brick Lane and 8 minutes on foot from Old Spitalfields Market
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the eco-certified Hyatt Place London City East.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:30 AM.

Zoom Restaurant – On-site restaurant.

PocketSquare Skyline Bar – On-site cocktail bar. Open selected days.

The Market – On-site coffee shop. Open 24 hours. Open daily.

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, French, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Offsite parking available (GBP 28 per day)
Street parking available

Food and drink

Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

PocketSquare Skyline Bar
The Market
Zoom Restaurant

Things to do

24-hour gym

Family friendly

Children's games
Free cot
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

24-hour business centre
Computer station
Coworking space
Meeting room

Outdoors

Rooftop terrace

Accessibility

Area rugs in room
No lift
Tile flooring in room

Room amenities

Bedroom

Bedsheets provided
Free cot
Hypo-allergenic bedding

Bathroom

Hair dryer
Shower
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-cm smart TV with digital channels

Air conditioning
Connecting rooms available
Desk
Heating
Iron/ironing board
Laptop workspace
Mobile key entry
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 25 per pet, per day
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately GBP 12 per person
Nearby parking fee: GBP 28 per day (1640 ft away)
Pet fee: GBP 25 per pet, per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Front desk staff will greet guests on arrival at the property.

We should mention

Children stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place London City London

Hyatt Place London City East Hotel

Hyatt Place London City East London

Hyatt Place London City East Hotel London

Hyatt Place London City East Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

ANIL

Travelled with family

6 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient for transportation Tube, Bus and Taxi

Stayed 2 nights in Jan 2025

10/10 Excellent

Denise

Travelled with partner

6 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We mentioned it was our wedding anniversary during booking, and on arrival, we found that the hotel staff had arranged some fabric flower petals into a heart-shape on our bed and left us a congratulations card in our room, what a lovely gesture! Our room was clean, so was the other areas of the hotel. The bed was large and comfortable. We were assigned a room on the top floor, so the view was nice too. The breakfast (we picked the full English continental breakfast option) was very good with lots of choices. The check-in/out processes were done at a self-service machine, which was quick and convenient; however, at check-out, we did find there was a small unexplained charge (a few pounds, forgot the exact amount) added to our bill while we had already fully paid for the room at booking, we later found out from the concierge that it was a service charge (more like a tip) which they could remove from our bill upon request. The hotel is nicely located close to tube stations and Brick Lane where they are many good places to eat. Overall a very pleasant stay, would recommend to others.

Stayed 1 night in Dec 2024

10/10 Excellent

Dean

6 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2025

10/10 Excellent

Puspraj

5 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Prime location, very neat and clean. Value for money.

Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Travelled with family

5 Jan 2025

Liked: Cleanliness, staff & service

Check in via kiosk means you have to enter all your personal details and anyone in the lobby can read them. No privacy. Kiosk didn’t work and had to check in with reception anyway. Rooftop bar was pleasant had a few drinks and watched the snow. Breakfast staff sat us at a dirty table, had to ask for cups for coffee and the sausages tasted like flour. Other than that staff were all pleasant.

Stayed 1 night in Jan 2025

10/10 Excellent

Hussein

1 Jan 2025

Stayed 2 nights in Dec 2024

8/10 Good

MICHAEL

Business traveller

29 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Janet

29 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location for Whitechapel, easy access to underground. Great in room facilities, charging plugs, TV, coffee and tea, ironing facilities, hairdryer in the room.

Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

28 Dec 2024

Stayed 1 night in Dec 2024

8/10 Good

Dave

28 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff very helpful but up against at breakfast. No room at breakfast someti.es having to wait.

Stayed 4 nights in Dec 2024

8/10 Good

David

Travelled with partner

28 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

New hotel nice and clean.

Stayed 3 nights in Dec 2024

10/10 Excellent

Makda

26 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Travelled with family

25 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Dec 2024

10/10 Excellent

Samantha

Travelled with family

24 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

a fantastic place to stay. Clean and quiet. Amazing set up for people with disabilities. Breakfast option is a must. Staff are polite, helpful and made our stay fabulous.

Stayed 3 nights in Dec 2024

10/10 Excellent

Rebecca

23 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

8/10 Good

Jon

23 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel

Stayed 1 night in Dec 2024

10/10 Excellent

Jane

20 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

8/10 Good

Leigh

19 Dec 2024

Stayed 2 nights in Dec 2024

2/10 Terrible

Jason

Business traveller, Travelled with family

18 Dec 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Worst hotel service I have ever experienced and no where to park apart from a very risky parking lot from NCP. We checked out 2 days early and forfeited the cost of room and parking.

Stayed 3 nights in Dec 2024

10/10 Excellent

Curtis

Travelled with partner

16 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a great stay!

Stayed 1 night in Dec 2024

8/10 Good

Junias

16 Dec 2024

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Dean

Travelled with group

15 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly and accommodating staff,comfortable room with everything you need for short stay.... Only complaint was bar was closed early at night and cheap lager in cans they sell is gross.....

Stayed 2 nights in Dec 2024