Novotel London Canary Wharf Hotel

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Breakfast available

Room service

Housekeeping

Bar

Gym

Pet-friendly

Explore the area

40 Marsh Wall, London, England, E14 9TP

One Canada Square
8 min walk
Museum of London Docklands
10 min walk
Cutty Sark
12 min drive
London (LCY-London City)
19 min drive

Room options

In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed

21 sq m
Sleeps 2
1 Double Bed

Superior Room, 2 Single Beds, Accessible

25 sq m
Sleeps 2
2 Single Beds

Superior Twin Room, 2 Single Beds

21 sq m
Sleeps 2
2 Single Beds

Studio, 1 King Bed

40 sq m
Sleeps 2
1 King Bed

Executive Room, 1 Double Bed (Premium)

21 sq m
City view
Sleeps 2
1 Double Bed

Deluxe Twin Room

21 sq m
Sleeps 3
2 Single Beds

Executive Suite, 1 King Bed

40 sq m
City view
Sleeps 2
1 King Bed

Superior Double Room, 1 Double Bed, City View

21 sq m
City view
Sleeps 2
1 Double Bed

Superior Twin Room, 2 Single Beds, City View

21 sq m
City view
Sleeps 2
2 Single Beds

Similar properties

Spa

Free WiFi

Restaurant

Air conditioning

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Eco-certified London hotel in Canary Wharf with a fitness centre

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.

Novotel London Canary Wharf Hotel offers 313 air-conditioned accommodations with a safe and coffee/tea makers. 55-inch flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Novotel London Canary Wharf Hotel's great location gets high marks from our customers. During your stay, you'll be within walking distance of Thames River. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.

Free WiFi
Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
Full breakfast served weekends for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, a concierge and luggage storage
On-site recreation includes a gym and a sauna
Guests have great things to say about the clean guestrooms and the helpful staff
Just a 1-minute drive from Thames River and 7 minutes from Tower Bridge
Pets welcome for a fee (restrictions apply)

Novotel London Canary Wharf Hotel offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A rooftop terrace, multilingual staff, and a garden are also featured at the eco-certified Novotel London Canary Wharf Hotel.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 7:00 AM and 11:00 AM.

Canary Coffee – On-site coffee shop.

BOKAN 37 – This fine-dining restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Open daily.

BOKAN 38 – This cocktail bar only serves light fare. Open daily.

BOKAN 39 – On-site rooftop bar. Open daily.

24-hour room service is available.

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 25 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

BOKAN 37
BOKAN 38
BOKAN 39
Canary Coffee

Things to do

Bicycle storage
Gym
Indoor pool
Sauna

Family friendly

Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages

Business services

Business centre
Computer station
Meeting rooms

Outdoors

Garden
Rooftop terrace
Vegetable garden

Accessibility

Hardwood flooring in room
High-pile carpet in room
Lift

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

55-inch flat-screen TV with digital channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.

Access methods

Staffed front desk

Pets

Pets: GBP 25 per pet, per night
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: from approximately GBP 25 per person
Pet fee: GBP 25 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel London Canary Wharf Hotel

Novotel London Canary Wharf

Novotel London Canary Wharf (opening November 2016)

Novotel London Canary Wharf England

Novotel London Canary Wharf (Opening soon)

Novotel London Canary Wharf

Novotel London Canary Wharf Hotel Hotel

Novotel London Canary Wharf Hotel London

Novotel London Canary Wharf Hotel Hotel London

Novotel London Canary Wharf Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Mali

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

19 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Aileen

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Rado was great!

Stayed 1 night in Sep 2024

10/10 Excellent

Safeena

Travelled with family and small children

11 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is stunning, nice and clean. You can go for a nice stroll as have plenty of amenities near by. However, the hotel has no parking facilities which is a must. Its was very hard to find a parking space in the parking lot. We had to pay £26 for 24 hours. Its was 15 minutes walk back to the hotel.

Stayed 1 night in Sep 2024

6/10 Okay

Kane

8 Sept 2024

Liked: Cleanliness, room comfort

Disliked: Staff & service

Novotel

Considering the prices this hotel charge, I would expect the condition of the rooms to be better than they are. I would also expect a warmer and friendlier greeting from front of house staff both on arrival and departure I found these interactions quite rude and almost as though we were interrupting them! The television didnt work either. Beds were comfortable

Stayed 2 nights in Sep 2024

8/10 Good

Rachel

Travelled with family

5 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A 10 minute or so walk from Canary Wharf underground/overground stations, and the DLR, so a very accessible place to stay when in the area. We attended a concert at the O2 and were back at the hotel just after 10.30, so also a great place to stay if you are doing the same. We paid for a City View room and my daughter chose to sleep with her head at the wrong end of her bed so that whenever she opened her eyes she saw the City - she loved it! The shower arrangement with the on/off opaque window was not our preference - in our view these are great for double rooms but not ideal in a twin. Yes, if you were there alone or as a couple, then it would be great to shower whilst taking in the view, but not ideal for friend groups etc. Also, the doors to the bathroom were quite difficult to operate. Breakfast was ok - have had worse in a hotel - but have had better too. Would have liked fresh coffee and tea rather than using machines. One other thing - we got back to the hotel at 10.40pm - we wanted to go to the bar and have a drink before it closed at 11pm. However they refused to serve us, telling us that they close the till at 10, but allow guests to remain until 11. What a stupid arrangement! And finally, if you like your hotel room cool I have a top tip. The aircon is set to not go lower than 19, but if you ring reception they can override it and set it lower.

Stayed 1 night in Sep 2024

8/10 Good

Bally

3 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay shame the roof too was closed will be back

Stayed 3 nights in Aug 2024

2/10 Terrible

Tpain

3 Sept 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, amenities

Stayed 3 nights in Jul 2024

10/10 Excellent

Rodney

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Aug 2024

10/10 Excellent

Yvonne

31 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Staff were courteous and helpful. We had spectacular views of London and enjoyed the views from the bar and during breakfast. A short walk from the shops and restaurants at Canary Wharf so an ideal location.

Stayed 1 night in Aug 2024

8/10 Good

Zarif

Travelled with group

29 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

austeja

Travelled with partner

28 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Aug 2024

6/10 Okay

NAZHDAT

Travelled with partner

25 Aug 2024

Liked: Cleanliness

Staff seemed slow and highly strung. Never enough people on checkin/check out. Roof top bar closed. Bokan restaurant had a strange fish smell. Sauna was out of order. Door in bedroom badly designed. Made a loud noise every time trying to close it.

Stayed 1 night in Aug 2024

6/10 Okay

Sam

23 Aug 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Kingsley

Travelled with partner

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great interior . Very interactive front desk. Enjoyed the Bokan bar experience.

Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Travelled with partner

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the hotel!! Area was a bit too remote, and too much construction made accessing the hotel difficult.

Stayed 7 nights in Aug 2024

8/10 Good

Monsurat

19 Aug 2024

Liked: Staff & service, property conditions & facilities

Stayed 9 nights in Aug 2024

8/10 Good

Ricardo

Travelled with family

13 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place to stay!

Stayed 3 nights in Aug 2024

10/10 Excellent

James

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located hotel with great facilities.

Good modern hotel, breakfast and bar have great views. Room modern, could do with some minor repairs but good for great location in Canary Wharf. Breakfast good but a little hectic when busy. Staff are lovely.

Stayed 2 nights in Aug 2024

10/10 Excellent

Keryn

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

david, Gillingham

1 Aug 2024

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Caroline

Travelled with family

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and great location

Perfect stay with my little boy.. My only suggestion for improvements would be: Robes and slippers in the room Stricter rules about boisterous behaviour in the pool ☺️☺️☺️

Stayed 1 night in Jul 2024