Novotel London West

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Where to?

Dates

March 2025

April 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service
Parking available
Bar

Explore the area

1 Shortlands, Hammersmith, London, England, W6 8DR

Eventim Apollo
‪6 min walk‬
Olympia Conference and Exhibition Centre
‪11 min walk‬
Kensington High Street
‪12 min walk‬
London (LHR-Heathrow)
‪30 min drive‬

Room options

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 Queen Bed

24 sq m
City view
Sleeps 2
1 Queen Bed

Superior Room, 1 Double Bed with Sofa bed

24 sq m
City view
Sleeps 3
1 Double Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

24 sq m
City view
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Premier Room, 1 Queen Bed with Sofa bed

City view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

24 sq m
City view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed

24 sq m
City view
Sleeps 2
1 Queen Bed

Superior Twin Room, 2 Single Beds

24 sq m
City view
Sleeps 2
2 Single Beds

Superior Twin Room, 2 Single Beds, Accessible

24 sq m
City view
Sleeps 2
2 Single Beds

Superior Room, Multiple Beds

City view
Sleeps 3
2 Single Beds and 1 Double Sofa Bed

Premier Room, 1 Queen Bed (Executive)

24 sq m
City view
Sleeps 2
1 Queen Bed

Similar properties

Free WiFi
Restaurant
Air conditioning
Gym

for 1 room

includes taxes & fees

17 Mar - 18 Mar

About this property

Hotel with 2 restaurants, a quick walk to Eventim Apollo

2 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and self parking. Housekeeping is available on request.

Novotel London West offers 630 air-conditioned accommodations with minibars and a safe. 55-inch LCD televisions come with cable channels. Bathrooms include baths or showers and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The great public transport around Novotel London West gets high marks from our customers. During your stay, you're just a quick walk from Eventim Apollo. Free WiFi in public areas, 2 restaurants and a gym are available.

Free WiFi
Enjoy a bite to eat at Artisan, a fine-dining restaurant that serves Modern European cuisine
English breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a gym
Guests have great things to say about the location and the proximity to public transport
6 minutes by foot from Eventim Apollo and a 5-minute drive from Westfield London Shopping Centre
Pets welcome for a fee (restrictions apply)

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include 40 meeting rooms and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 53745 square feet (4993 square metres) and includes a conference centre. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Novotel London West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Artisan – This fine-dining restaurant specialises in Modern European cuisine and only serves dinner.

Aroma – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

24-hour room service is available.

Languages

Arabic, English, French, Greek, Hindi, Italian, Mongolian, Portuguese, Romanian, Spanish, Urdu

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Covered parking on site (GBP 84 per day)
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
2 restaurants
A bar/lounge
Snack bar/deli

Restaurants on site

Aroma
Artisan

Things to do

Family friendly

In-room refrigerator
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

40 meeting rooms
Computer station
Conference centre (53,745 square foot of space)
Coworking space

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Assistive listening devices
Lift (107 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

55-inch LCD TV with cable channels

Food and drink

24-hour room service
Free bottled water
Meal delivery service
Minibar
Refrigerator

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Heating
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: GBP 40.00

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: GBP 40.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per night
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: from approximately GBP 21.75 per person
Covered self-parking fee: GBP 84 per day
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Early check-in fee: GBP 40.00 (subject to availability)
Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London West Novotel

Novotel Hotel London West

Novotel London West

Accor London West

London Novotel

Novotel London West England

Novotel London West Hotel London

Novotel London West Hotel

Novotel London West London

Novotel London West Hotel London

Novotel London West Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

John

2 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent place for families. Very family orientated. Great atmosphere. Sweet cart was a big hit with our kids. Breakfasts were fantastic. Train station a 5 minute walk away. Fresh water in room every day.

Stayed 3 nights in Nov 2024

8/10 Good

Caroline

Travelled with partner

1 Dec 2024

Liked: Cleanliness, staff & service

Hotel was great, staff friendly and rooms had comfortable beds, perfect for short stay in London.

Stayed 1 night in Nov 2024

6/10 Okay

Stefan

29 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel but room wasn’t ready until late

We arrived at 7.30pm and the room wasn't ready.

Stayed 1 night in Nov 2024

10/10 Excellent

Kiil

29 Nov 2024

Stayed 1 night in Nov 2024

8/10 Good

Romina

Business traveller

26 Nov 2024

Liked: Staff & service, property conditions & facilities

Stayed 3 nights in Nov 2024

8/10 Good

Susan

Travelled with partner

26 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very convenient (and comfortable) for concert at Eventim Hammersmith

Stayed 1 night in Nov 2024

10/10 Excellent

Keith

24 Nov 2024

Stayed 1 night in Nov 2024

6/10 Okay

Mr J

24 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Zero sleep poor intervention;

Staff allowed another couple staying to shout and scream most of the night next to us. Many of us had bad night. Poor intervention, care of residents.

Stayed 1 night in Nov 2024

10/10 Excellent

David

24 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good location for concert at Eventim

Stayed 1 night in Nov 2024

6/10 Okay

Iain

23 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with family

23 Nov 2024

Stayed 2 nights in Nov 2024

8/10 Good

Tiffany

23 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

10/10 Excellent

Tom

23 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food was lovely, the room service was amazing the staff were nice and polite

Stayed 3 nights in Nov 2024

2/10 Terrible

Alison

19 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

8/10 Good

Antoine

19 Nov 2024

Stayed 3 nights in Oct 2024

8/10 Good

Niall

Business traveller

18 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Difficult Check in

Check in was difficult as i was checking client in. I had to come to the hotel from outside to show my credit card. This was quite inconvenient

Stayed 1 night in Nov 2024

6/10 Okay

Cresnel

Travelled with family

17 Nov 2024

Liked: Staff & service

Lobby restrooms needs attention.

Stayed 2 nights in Oct 2024

10/10 Excellent

Shaun

17 Nov 2024

Stayed 5 nights in Oct 2024

8/10 Good

Jeevan

16 Nov 2024

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Business traveller

15 Nov 2024

Disliked: Room comfort

Room was basic for it being an Executive room. Bed was not comfortable. Ordered breakfast for room, stated time but it was very late and had to ring to chase up.

Stayed 1 night in Nov 2024

10/10 Excellent

Bhushan

14 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect for business as well as family stay

Stayed 6 nights in Nov 2024

6/10 Okay

Seng Yen

Travelled with family

14 Nov 2024

Liked: Cleanliness, staff & service

Walkable to Hammersmith station but you need to know exactly which exit to take. Service was indifferent, room was refurbished but bathroom was old, we had a bath towel that wasn’t clean, and the shower amenities provided was in a Rituals brand bottle but very watery and obviously diluted as if they were trying to cut costs. Left a small electronics device behind and it would have been a hassle to retrieve it as I had left the country so I was prepared to give it up, but it would still be nice if they had made an attempt to contact me and asked me what I would like to do with it.

Stayed 1 night in Nov 2024

10/10 Excellent

Ashifa

Travelled with group

13 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ashifa squire

The stay was very good . Staff were really friendly and helpful x

Stayed 2 nights in Nov 2024

4/10 Poor

Yan Chi Lana

13 Nov 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Fair

Stayed here for many times over the past few years. Been in different types of rooms. Only the premium executive rooms are up to standard. Cleanliness is just okay. Hardware is tired and outdated. Air conditioning in summer is a joke, even in winter times room is a bit too warm. Housekeeping for the room hit and miss. Location is convenient as it’s close to two tube stations.

Stayed 3 nights in Nov 2024