Novotel London West

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Dates

January 2025

February 2025

Premier Room, 1 Queen Bed (Executive) | Minibar, in-room safe, desk, laptop workspace

Daily English breakfast (GBP 21.75 per person)

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service

Bar

Parking available

Explore the area

1 Shortlands, Hammersmith, London, England, W6 8DR

Eventim Apollo
6 min walk
Olympia Conference and Exhibition Centre
11 min walk
Kensington High Street
12 min walk
London (LHR-Heathrow)
30 min drive

Room options

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

24 sq m
City view
Sleeps 2
1 Queen Bed

Superior Room, 1 Double Bed with Sofa bed

24 sq m
City view
Sleeps 3
1 Double Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

24 sq m
City view
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

24 sq m
City view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed

24 sq m
City view
Sleeps 2
1 Queen Bed

Superior Twin Room, 2 Single Beds

24 sq m
City view
Sleeps 2
2 Single Beds

Superior Twin Room, 2 Single Beds, Accessible

24 sq m
City view
Sleeps 2
2 Single Beds

Premier Room, 1 Queen Bed (Executive)

24 sq m
City view
Sleeps 2
1 Queen Bed

Similar properties

Breakfast included

Pet-friendly

Free WiFi

Air conditioning

for 1 night

includes taxes & fees

7 Jan - 8 Jan

About this property

Hotel with 2 restaurants, a quick walk to Eventim Apollo

2 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.

Novotel London West offers 630 air-conditioned accommodations with minibars and a safe. 55-inch LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The great public transport around Novotel London West gets high marks from our customers. During your stay, you're just a quick walk from Eventim Apollo. Free WiFi in public areas, 2 restaurants and a gym are available.

Free WiFi
Enjoy a bite to eat at Artisan, a fine-dining restaurant that serves Modern European cuisine
English breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a gym
Guests have great things to say about the helpful staff and the proximity to public transport
6 minutes by foot from Eventim Apollo and a 5-minute drive from Westfield London Shopping Centre
Pets welcome for a fee (restrictions apply)

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 40 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 53745 square feet (4993 square metres) and includes a conference centre. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Novotel London West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Artisan – This fine-dining restaurant specialises in Modern European cuisine and only serves dinner.

Aroma – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

24-hour room service is available.

Languages

English, French, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
Covered parking on site (GBP 36 per day)
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
2 restaurants
A bar/lounge
Snack bar/deli

Restaurants on site

Aroma
Artisan

Things to do

Family friendly

In-room refrigerator
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

24-hour business centre
40 meeting rooms
Computer station
Conference centre (53,745 square foot of space)
Coworking space

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Assistive listening devices
Lift (107 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

55-inch LCD TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Meal delivery service
Minibar
Refrigerator

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Heating
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: GBP 40.00

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: GBP 40.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per night
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: from approximately GBP 21.75 per person
Covered self-parking fee: GBP 36 per day
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Early check-in fee: GBP 40.00 (subject to availability)
Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London West Novotel

Novotel Hotel London West

Novotel London West

Accor London West

London Novotel

Novotel London West England

Novotel London West Hotel London

Novotel London West Hotel

Novotel London West London

Novotel London West Hotel London

Novotel London West Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

Viktoriya

Travelled with family

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There is no USB charging ports in the room.

Stayed 8 nights in Sep 2024

6/10 Okay

Meihuey

Travelled with group

20 Sept 2024

Liked: Cleanliness

Perfect location, but hotel is old and need renovation.

Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

20 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Business traveller

17 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

10/10 Excellent

Vincent

16 Sept 2024

Stayed 5 nights in Aug 2024

10/10 Excellent

James

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and friendly

Nice and easy process and friendly staff from start to finish of our stay. Clean and well appointed room. Could not have asked for much more. I would stay here again.

Stayed 1 night in Sep 2024

10/10 Excellent

Olga

Business traveller

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Sep 2024

10/10 Excellent

Dominic

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

8/10 Good

Julie

Travelled with family

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very convenient next to the tube, easy to get around

Stayed 4 nights in Sep 2024

2/10 Terrible

B

9 Sept 2024

Stayed 2 nights in Sep 2024

8/10 Good

Maryann

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy check in. Helpful front desk. Room was dated and needed some TLC when we first arrived.

Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family

1 Sept 2024

Liked: Cleanliness, staff & service

Have used this hotel several times, mainly due to the fact their holds the London Anime Convention. While the service has improved the rooms are somewhat dour and grey, and the rooms and hallways could really do with freshening up, they are a bit gloomy. That being said the bar area and the outside bar area are very pleasant despite the constant 'music' !

Stayed 1 night in Aug 2024

10/10 Excellent

Nick

1 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Travelled with family and small children

1 Sept 2024

Liked: Cleanliness, staff & service, amenities

Customer service at the hotel was great especially making the kids feel extra special! Restaurant and bar were good, rooms are clean but a little dated.

Stayed 1 night in Aug 2024

10/10 Excellent

Mahmood

Travelled with group

30 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent property I love it and come back again

Stayed 1 night in Aug 2024

10/10 Excellent

Aaron

Business traveller

28 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Helpful staff, nice room, good facilities. WIll come back.

Stayed 1 night in Aug 2024

8/10 Good

DAVID

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room was nice with enough space for two of us. The front desk gentleman whose name starts with W is the best! He went above and beyond being helpful. The only issue was, the bathroom smelled bad even though it was cleaned (I assume) on the days, we were just too tired from touring to complain or request moving to another room, and we were not even sure if moving to another room would be different.

Stayed 3 nights in Aug 2024

10/10 Excellent

graham

Travelled with group

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super chill place

Stayed 2 nights in Aug 2024

8/10 Good

tarik

26 Aug 2024

Liked: Cleanliness

Good property, needs updating though

Stayed 2 nights in Aug 2024

6/10 Okay

Richard

Travelled with group

25 Aug 2024

Just OK

Location of hotel was excellent. Air conditioning was pretty much nonexistent, and it was very warm attempting to sleep at night. This would be my biggest complaint. Floor needed cleaning as the rug was tattered and dirty.

Stayed 3 nights in Aug 2024

6/10 Okay

chuan yu

22 Aug 2024

Stayed 3 nights in Aug 2024

8/10 Good

Silv

22 Aug 2024

Stayed 3 nights in Aug 2024

6/10 Okay

andrew

Travelled with family, Travelled with family and small children

21 Aug 2024

Liked: Cleanliness, staff & service, amenities

Front desk and room service workers were great. Polite and friendly. Very close to the tube. Can get anywhere. Convenient location. Safe neighborhood My only things i didn't like. Housekeeping was lacking. Had to call down multiple times to get towels and toilet paper that they never refilled while cleaning Breakfast was laacking. Save your money and eat elsewhere

Stayed 7 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family

20 Aug 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor condition rooms

Good reception and restaurant. Rooom was in need of repair and refurbishment, Broken skirting held on with tape. Shower fittings broken. Kids bed defective. Nowhere near worth the cost...Needs urgent renovation or halve the price

Stayed 2 nights in Aug 2024