Novotel London West

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Room service

Parking available

Explore the area

1 Shortlands, Hammersmith, London, England, W6 8DR

Eventim Apollo
6 min walk
Olympia Conference and Exhibition Centre
11 min walk
Kensington High Street
12 min walk
London (LHR-Heathrow)
25 min drive

Room options

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

24 sq m
City view
Sleeps 2
1 Queen Bed

Superior Room, 1 Double Bed with Sofa bed

24 sq m
City view
Sleeps 3
1 Double Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

24 sq m
City view
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

24 sq m
City view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed

24 sq m
City view
Sleeps 2
1 Queen Bed

Superior Twin Room, 2 Single Beds

24 sq m
City view
Sleeps 2
2 Single Beds

Superior Twin Room, 2 Single Beds, Accessible

24 sq m
City view
Sleeps 2
2 Single Beds

Premier Room, 1 Queen Bed (Executive)

24 sq m
City view
Sleeps 2
1 Queen Bed

Similar properties

Free WiFi

Restaurant

Air conditioning

Breakfast available

for 1 night

includes taxes & fees

7 Dec - 8 Dec

About this property

Hotel with 2 restaurants, a quick walk to Eventim Apollo

2 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and conference space. Housekeeping is available on request.

Novotel London West offers 630 air-conditioned accommodations with minibars and a safe. 55-inch LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The great public transport around Novotel London West gets high marks from our customers. During your stay, you're just a quick walk from Eventim Apollo. Free WiFi in public areas, 2 restaurants and a gym are available.

Free WiFi
Enjoy international cuisine while dining at Artisan
English breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a gym
Guests have great things to say about the helpful staff and the proximity to public transport
6 minutes by foot from Eventim Apollo and a 4-minute drive from Westfield London Shopping Centre
Pets welcome for a fee (restrictions apply)

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 53820 square feet (5000 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Novotel London West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Artisan – This restaurant specialises in international cuisine and serves lunch and dinner.

Aroma – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

24-hour room service is available.

Languages

English, French, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
Covered parking on site (GBP 40 per day)
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
2 restaurants
A bar/lounge
Snack bar/deli

Restaurants on site

Aroma
Artisan

Family friendly

In-room refrigerator
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

40 meeting rooms
53,820 square feet of conference space
Computer station

Outdoors

Garden
Terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Assistive listening devices
Lift (107 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift

9 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

55-inch LCD TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Minibar
Refrigerator

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Heating
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: GBP 40.00

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: GBP 40.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per night
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: from approximately GBP 21.75 per person
Covered self-parking fee: GBP 40 per day
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Early check-in fee: GBP 40.00 (subject to availability)
Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London West Novotel

Novotel Hotel London West

Novotel London West

Accor London West

London Novotel

Novotel London West England

Novotel London West Hotel London

Novotel London West Hotel

Novotel London West London

Novotel London West Hotel London

Novotel London West Reviews

8.0

Very good

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Okay

Richard

Travelled with group

25 Aug 2024

Just OK

Location of hotel was excellent. Air conditioning was pretty much nonexistent, and it was very warm attempting to sleep at night. This would be my biggest complaint. Floor needed cleaning as the rug was tattered and dirty.

Stayed 3 nights in Aug 2024

6/10 Okay

chuan yu

22 Aug 2024

Stayed 3 nights in Aug 2024

8/10 Good

Silv

22 Aug 2024

Stayed 3 nights in Aug 2024

6/10 Okay

andrew

Travelled with family, Travelled with family and small children

21 Aug 2024

Liked: Cleanliness, staff & service, amenities

Front desk and room service workers were great. Polite and friendly. Very close to the tube. Can get anywhere. Convenient location. Safe neighborhood My only things i didn't like. Housekeeping was lacking. Had to call down multiple times to get towels and toilet paper that they never refilled while cleaning Breakfast was laacking. Save your money and eat elsewhere

Stayed 7 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family

20 Aug 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor condition rooms

Good reception and restaurant. Rooom was in need of repair and refurbishment, Broken skirting held on with tape. Shower fittings broken. Kids bed defective. Nowhere near worth the cost...Needs urgent renovation or halve the price

Stayed 2 nights in Aug 2024

10/10 Excellent

Olga

Business traveller

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not first time in this hotel. Everything is good here. Breakfast in this hotel very diverse for England

Stayed 3 nights in Aug 2024

10/10 Excellent

Lucas

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We did have a slight problem with 1 of my rooms I booked, but the lovely receptionist’s sorted it and gave us complementary drinks on the bar etc 👏👏👏

Stayed 1 night in Aug 2024

8/10 Good

Tao

18 Aug 2024

Stayed 4 nights in Aug 2024

10/10 Excellent

Yuri

Travelled with family

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very good hotel with easy access to subway

Stayed 3 nights in Apr 2024

8/10 Good

Jamie

Travelled with family

16 Aug 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

8/10 Good

Mohamed Chaouki

13 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 7 nights in Aug 2024

10/10 Excellent

Remco

Business traveller

13 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Yelyn

Travelled with group

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Huge hotel!! Didn’t expect for it to be this big, I love the compliantary water in the rooms at the lobby, also the snacking candy! Also the mini shop in the lobby was very useful and came in handy for quick toiletries needed. The staff was very helpful as my flight landed @ 0700hrs and I arrived to the hotel around 0820hrs and they had a room available for me to do early check in at no extra cost, this was a huge plus as I had a 12hr flight from USA. The bar also served great drinks, I would stay here again, walking distance to coffee shops food spots & the tube

Stayed 6 nights in Jul 2024

10/10 Excellent

Miguel

Travelled with family and small children

10 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very good family friendly hotel

Stayed 1 night in Aug 2024

4/10 Poor

Alanda

10 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Not great, service poor, room was less than I was expecting. Restaurant food poor. Great location

Stayed 4 nights in Aug 2024

8/10 Good

Marlita

10 Aug 2024

Liked: Cleanliness

Stayed 4 nights in Aug 2024

8/10 Good

Tina

9 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Mixed review

Couldnt fault the room ..very difficult to park as no clear instructions..we chose this hotel as was just 1 mile to our venue ..on the ground floor we asked if we could book a cab to be told it was £40!! For one mile yes! ..we declined ..then asked reception on the 1st floor who booked us one and said £10..how can the first man justify booking us one at £40 ..something not right with that..otherwise hotel and room was great ..did not like the fact that the bars were all cashless ..

Stayed 1 night in Aug 2024

10/10 Excellent

Hui

7 Aug 2024

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family

5 Aug 2024

Disliked: Cleanliness

Worn out bathroom which is in desperate need of renovation. My friend’s room was also in the same condition as mine. Showers power very low; not nice at all if you expect a good proper shower after an exhausting day. Apart from the reception area, this doesn’t meet the expectations for “Novotel” considering the money you paid. I won’t use this hotel again despite the fact that it’s very close to Tube Station.

Stayed 3 nights in Jul 2024

8/10 Good

CAROLYNN

Travelled with family

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Breakfast!

Very clean and comfortable room and the Best Breakfast ever! The only downside was the shower - the lip to the walk in shower wasn't high enough so all the shower water ran out over the bathroom floor and under the door to the room - we had to use all the towels to soak it up!

Stayed 1 night in Jul 2024