Harbour Hotel Richmond

4.0 star property

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Photo gallery for Harbour Hotel Richmond

Cocktail bar
Cocktail bar
Indoor pool
Outdoor spa tub
Double Room | Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Gym

Explore the area

Map
152-158 Richmond Hill, Richmond, England, TW10 6RP
  • Richmond Park
    ‪3 min walk‬
  • Royal Botanic Gardens, Kew
    ‪4 min drive‬
  • Twickenham Stadium
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪34 min drive‬

Room options

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

Double Room (Cosy Basement)

  • Sleeps 2
  • 1 Double Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • Sleeps 2
  • 1 Single Bed

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Room, 1 Single Bed (Single)

  • Sleeps 1
  • 1 Single Bed

Deluxe Double Room (with Sofa Bed)

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

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About this property

Harbour Hotel Richmond

Georgian hotel with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Harbour Hotel Richmond offers 89 accommodations with coffee/tea makers and complimentary bathrobes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 3 years old are not allowed in the swimming pool.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Harbour Hotel Richmond. During your stay, you're just a quick walk from Richmond Park. Free WiFi in public areas, a full-service spa and an indoor pool are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with deep-tissue massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Richmond Park and 5 minutes on foot from Thames River
Harbour Hotel Richmond offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. A fitness centre, a terrace, and multilingual staff are also featured at Harbour Hotel Richmond. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Georgian Richmond hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
The Gate – On-site restaurant.
Gates Bar – On-site cocktail bar. Open daily.
Room service (during limited hours) is available.

Languages

Czech, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 16.50 per night)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gates Bar
  • The Gate

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 20.00 for adults and from GBP 20.00 for children
  • Self-parking fee: GBP 16.50 per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Gate Hotel Richmond
Gate Richmond
Hotel Richmond Gate
Richmond Gate
Richmond Harbour Hotel
Harbour Hotel
Clarion Collection Hotel Gate
Clarion Collection Richmond Gate
Clarion Collection Gate
Richmond Harbour
Richmond Harbour Hotel Spa
Harbour Hotel Richmond Hotel
Harbour Hotel Richmond Richmond
Harbour Hotel Richmond Hotel Richmond

Harbour Hotel Richmond Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 380 out of 825 reviews
Rating 8 - Good. 248 out of 825 reviews
Rating 6 - Okay. 110 out of 825 reviews
Rating 4 - Poor. 62 out of 825 reviews
Rating 2 - Terrible. 25 out of 825 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Stayed 4 nights in Jan 2025

10/10 Excellent

Jenny

Stayed 1 night in Jan 2025

6/10 Okay

Ciara

Stayed 2 nights in Jan 2025

4/10 Poor

Stephanie

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort

Noisy Rooms.

I'm not one to write reviews or moan. But I have stayed at this hotel many times (over 20) as I work a lot in the area. What you need to know is that the rooms are really hit-and-miss from a noise perspective and decor. My last visit I was in a twin on the ground floor. The room itself is ok. The bathroom has been done well (some are not). But the noise from upstairs was awful. You could literally hear the conversation of the people above. In this instance, the people upstairs were awake until 3am and back up and making noise at 6am! It's also right next to the car park, so when people start moving around, you hear everything outside. I mentioned this in the morning. the receptionist asked if we had complained, but I don't feel it was the guest's fault. They were not being excessive, just moving around and talking, but you could hear literally everything! They need to prioritise soundproofing the rooms. It should be said I have had some great rooms but there are some that are soooo noisy. Ask for something higher up in the hotel. Stear clear of lower rooms and those on the corridor to the spa as when I stayed there, you can again hear everyone coming and going to the spa as it is a wooden floor and the beds are right by the door. Other than the noisy rooms it is a nice space - lovely restaurant and the spa is small but nice if you get a chance to use it. But a good night sleep is not guaranteed!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely welcoming hotel, very high cleaning standards, rooms are lovely decorated. Only slight issue no view at all out of window.
Stayed 1 night in Jan 2025

8/10 Good

Reece

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Deryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lady P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Travelled with family

Elegant and friendly

The staff were very friendly and welcoming. We like the decor and paintings. We enjoyed the food in the restaurant but it was a little chilly as the weather had been frosty. Several people found this also. The room was comfortable . We would like to try other harbour hotels.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexandra

Stayed 2 nights in Jan 2025

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful relaxing stay, the outdoor spa and indoor pool was our highlight- so relaxing and nothing beats watching the sunrise from a hot tub. Rooms were great, loved the mini bar and food was excellent in the restaurant. Would recommend a walk around Richmond park too.
Stayed 1 night in Jan 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Huge improvement. Super friendly this time. Excellent

10/10 Excellent

joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic rooms staff and the spa is amazing!!!
Stayed 1 night in Jan 2025

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lee

Travelled with partner
Liked: Amenities
I really like this hotel, close to the river and park, good pubs, not far from London. Great pool and hot tubs. Only gripe is the black mould in the shower, so easy to sort, but looks awful.
Stayed 4 nights in Dec 2024

8/10 Good

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa facilities are great and smelt divine.
Stayed 1 night in Dec 2024

8/10 Good

Steph

Stayed 1 night in Dec 2024

8/10 Good

Jane

Stayed 1 night in Dec 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lounge too small and needs a proper bar.
Stayed 2 nights in Dec 2024

6/10 Okay

Charlene

Stayed 1 night in Dec 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice hotel in great location but additional charge £15 per day for parking. Staff are efficient but not the warmest.
Stayed 3 nights in Dec 2024