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4.0 out of 5

"Fantastic boutique hotel. Looked and smelt beautiful " More

By a verified traveller on Sun 22 Sep 2019

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Room, 1 Single Bed (Single)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Double Room (with Sofa Bed)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Harbour Hotel Richmond. During your stay, you're just a quick walk from Thames River. Free WiFi in public areas, a full-service spa and an indoor pool are available.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with hot stone massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • 5 minutes by foot from Thames River and a 4-minute drive from Royal Botanic Gardens, Kew

Harbour Hotel Richmond ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Harbour Hotel Richmond

Everyone (1) Couples (2)
5 out of 5
Fantastic boutique hotel. Looked and smelt beautiful

Posted by on 22 Sep 2019

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Comment from Hotel Management

19 Nov 2019 by ali

Thank you very much for such a nice review, we all look forward to welcoming you back to Harbour Hotel.Your review will help us to improve our guest experience.Kind regards, Harbour Team.

4 out of 5
Smart hotel with stylish interiors, in a lovely leafy location with Richmond Park on the doorstep. Bar and restaurant both excellent.

Posted by on 28 May 2019

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2 out of 5
Broken AC, tiny room, curt staff, bit of a shambles, rip off breakfast. There's another hotel next door....

Posted by on 18 Jul 2017

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5 out of 5
Very good location and a stylish yet warm and personal hotel.

Posted by on 13 Oct 2019

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Comment from Hotel Management

19 Nov 2019 by Ali

Thank you very much for such a nice review, we all look forward to welcoming you back to Harbour Hotel.Your review will help us to improve our guest experience.Kind regards, Harbour Team.

Property Features

Harbour Hotel Richmond offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. A fitness centre, a terrace, and multilingual staff are also featured at Harbour Hotel Richmond. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Georgian Richmond hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 3 levels
  • Built in 1800
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Richmond North Sheen Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Harbour Hotel Richmond offers 89 accommodations with coffee/tea makers and complimentary dressing gowns. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.

The Gate – On-site restaurant.

Gates Bar – On-site cocktail bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 3 years old are not allowed in the swimming pool.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and debit cards. Cash is not accepted.

  • One child stays free
  • Staffed front desk
  • Children stay free - maximum age 2
  • No cots (infant beds) available
  • LGBTQ friendly
  • Property is not currently implementing any enhanced cleaning measures
  • Children stay free
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 20.00 for adults and from GBP 20.00 for children
  • Self-parking fee: GBP 15 per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gate Hotel Richmond
  • Gate Richmond
  • Hotel Richmond Gate
  • Richmond Gate
  • Richmond Harbour Hotel
  • Harbour Hotel
  • Clarion Collection Hotel Gate
  • Clarion Collection Richmond Gate
  • Clarion Collection Gate
  • Richmond Harbour
  • Richmond Harbour Hotel Spa
  • Harbour Hotel Richmond Hotel
  • Harbour Hotel Richmond Richmond
  • Harbour Hotel Richmond Hotel Richmond

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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