Thistle London Heathrow Terminal 5

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Thistle London Heathrow Terminal 5

Airport shuttle
Lobby lounge
Reception
Terrace/patio
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Stockley Park
    ‪8 min drive‬
  • Brunel University
    ‪10 min drive‬
  • St. Georges Chapel
    ‪12 min drive‬
  • London (LHR-Heathrow)
    ‪12 min drive‬

Room options

Deluxe Twin Room

8.0 out of 10
Very good
(6 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room

7.8 out of 10
Good
(13 reviews)
  • 40 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

Standard Double Room

8.0 out of 10
Very good
(164 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

8.4 out of 10
Very good
(46 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Thistle London Heathrow Terminal 5

Hotel with a conference centre, in the vicinity of Windsor Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking.
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 38-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Our customers tell us that they can't get enough of the comfortable beds at Thistle London Heathrow Terminal 5. During your stay, you'll be close to Airport Bowl. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy British cuisine while dining at Aviator Sports Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 11 minutes by car from Windsor Castle and 12 minutes from Pinewood Studios
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 11 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 5490 square feet (510 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Thistle London Heathrow Terminal 5. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star West Drayton hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Aviator Sports Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Lobby Lounge – This lobby lounge only serves light fare. Open daily.
Aviator Sports Bar – This bar specialises in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (GBP 18 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (5,490 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 per person
  • Uncovered self-parking fee: GBP 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 814 out of 2208 reviews" "
Rating 8 - Good. 793 out of 2208 reviews" "
Rating 6 - Okay. 333 out of 2208 reviews" "
Rating 4 - Poor. 140 out of 2208 reviews" "
Rating 2 - Terrible. 128 out of 2208 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Anne Marie

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Jul 2024

2/10 Terrible

Annie

Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

BRIAN

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms are very basic with no water glasses in room, but clean. I went to the bar for a few alcoholic drinks, it was not well maintained, after ordering the drinks, the lady asked me how I wanted to pay, I said cash, she said she did not except cash. This was not what I expect from a welcoming hotel. I left the bar, went to the Premier Inn across the street, they were very happy to except cash, also it was a much cleaner bar area, I had the drinks I required and a very delicious cheese burger.
Stayed 1 night in Oct 2024

10/10 Excellent

laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time at Thistle and it was again a wonderful experience. From the ride in the pod to a delicious dinner at the Aviator restaurant, everything was lovely. The room was spacious and clean and the staff was eager to please. Next London visit I will definitely use again!
Stayed 1 night in Oct 2024

8/10 Good

SURANJITH

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the night managers was quite rude and not willing to listen to reason
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
A place to rest your head in comfort.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

It was fine but the hotel is very shabby.
Stayed 1 night in Oct 2024

10/10 Excellent

wendy

Liked: Cleanliness
Restaurant food is good
Stayed 1 night in Oct 2024

8/10 Good

Julie

Liked: Staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Oct 2024

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a night.
Was a very good night for what it was used for. Close to the airport. Good link's for the airport. For a night it was fine.
Stayed 1 night in Oct 2024

10/10 Excellent

angela

Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service/food, clean room, POD transport great
Stayed 1 night in Aug 2024

8/10 Good

Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for t5
Great location- easy for t5
Stayed 1 night in Oct 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to terminal 5, easy access. Great for plane spotting.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop over on my trip back from Lisbon
Stayed 1 night in Oct 2024

10/10 Excellent

walter

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get from airport and to airport. Restaurant inside hotel was good. Room comfortable and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

hannah

Stayed 1 night in Sep 2024

6/10 Okay

Martin

Disliked: Property conditions & facilities
Tired
Tired hotel with rooms that belong in the 80s. No lift so suitcase dragged up and along corridors for ages. Food in the restaurant was pretty bog standard. The only positive is convenience to T5 with the quick monorail (expensive)
Stayed 1 night in Sep 2024

10/10 Excellent

GERARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Base for Heathrow
Good location for T5
Stayed 1 night in Oct 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, room comfort
Good location
Good location, easy to get to heathrow terminal 5 by public bus (10mins, bus stop right outside hotel) which is cheaper then paying the hotel to use the heathrow pod. Comfortable enough room.
Stayed 1 night in Oct 2024

8/10 Good

Chris

Stayed 1 night in Oct 2024

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that you can get on the pod at Terminal and takes you directly to hotel
Stayed 1 night in Oct 2024