Guesthouse with a 24-hour front desk, a short walk to Westfield London Shopping Centre
This smoke-free guesthouse features a 24-hour front desk, a porter/bellboy and a front desk safe. Other amenities include ATM/banking services.
W12 Rooms offers 19 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us they can't get enough of W12 Rooms's great location. During your stay, you're just a quick walk from Westfield London Shopping Centre.
Services include a porter and luggage storage
Guests have great things to say about the clean guestrooms and the location
5 minutes by foot from Westfield London Shopping Centre and a 3-minute drive from Kensington High Street
W12 Rooms offers its guests a front desk safe, a porter, and an ATM. The front desk is open around the clock.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
1 building
4 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Electric kettle
Free bottled water
Mini-fridge
Tea bags/instant coffee
More
Air conditioning
Connecting rooms available
Heating (climate-controlled)
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The property will be renovating from 8 October 2023 to 28 February 2025 (completion date subject to change). The following areas are affected:
Exterior
During renovations, the guest house will make every effort to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for GBP 40 per night.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 40 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
This property's porter/bellhop service is available 8 AM to 6 PM.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Alcohol isn't served at W12 Rooms.
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
W12
W12 Rooms
W12 Rooms House
W12 Rooms House London
W12 Rooms London
W12 Rooms London, England
W12 Rooms Guesthouse London
W12 Rooms Guesthouse
W12 Rooms London
W12 Rooms Guesthouse
W12 Rooms Guesthouse London
W12 Rooms Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Nice rooms and comfy bed and lovely bathrooms, the room could do with a lick of paint to freshen up but apart from that everything was fine and there was everything we needed in the room.
I don't know if this is typical of London hotels but the rooms here are super tiny. Also not having a lift made it really difficult to lug a heavy suitcase up three flights of stairs in addition to the lobby stairs. If you are traveling with a lot of luggage or have mobility issues I would avoid this hotel entirely. That being said hotel itself is very nice. It has an elegant decor and the staff was very nice. The location is a little shady and bit hard find. The entrance is tucked away between two other buildings and the scaffolding made it even harder to locate especially at night.
Shepherds Bush is quite a noisy area, but the double glazing kept the noise levels low. The room was a double and although quite small, had everything you would need. The decor was pleasant and the aircon was quiet and efficient. The shower was excellent and the bed very comfortable. There was complimentary water and tea/coffee making facilities. Recommended for short stays.
Unassuming from the outside, but really nicely decorated and modern inside.
Very friendly and helpful staff.
2 mins or less to Shepherds Bush underground and overground.
Very close to lots of restaurants.
So close to the tube and the shopping centre
central to London
Satwinder
Stayed 1 night in Jul 2024
6/10 Okay
Verified traveller
Travelled with group
21 Jul 2024
Disliked: Cleanliness
Probably better value elsewhere…
Fine is about the best I can say. Really soft bed and thin old hollow fibre pillows. Not to mention the room needing a deep clean (heavy dust on lap fitting, grout and caulk in the bathroom needed deep cleaning/replacing)
Good clean room, really nice bathroom and very friendly staff. Very convenient location next to the tube station
Neil
Stayed 1 night in Jul 2024
8/10 Good
Gary
4 Jul 2024
Liked: Cleanliness, staff & service
Gary
Stayed 2 nights in Jul 2024
4/10 Poor
Benjamin
Travelled with partner
3 Jul 2024
Liked: Cleanliness, staff & service
The ‘room’ is so super Noisy until 11pm. The bed was so soft in the middle that we had to rotate the mattress as a last resort. Bad backs be warned. There is only 1/4 of the free to air channels available??? The room is Absolutely tiny. The fridge broke and took 3 attempts to replace. Woken by a fire alarm at 5am. The area is quite disgusting. It is filthy, full of sad people down on their luck and we saw the end of a stabbing on the Main Street. For the money it is appalling. On the plus side, the staff (although one guy was obv battling the flu!!) were very friendly. The bathroom, although very dim, was good. Towels were Lovely.
such a lovely place to stay, perfect for what we needed it for! room was lovely and cleaned and was air conned which was so nice too. bathroom was nice and spacious and shower was amazing! definitely recommend staying here was in perfect location to train station and loads around to do as well!
the lady behind the desk was super lovely and accommodating, made the stay as easy as possible! thank you so much, cannot wait to stay again!
The location is fantastic - right next door to the underground, overground and around the corner from Westfield London. Lots of options for food around too. Hotel room was small but to be expected. There were some things that could do with some more attention - stained curtains, headboards and the drain smell from the bathroom was almost unbearable at times. Access is all skinny and narrow stairs so be mindful of this. However staff were attentive and friendly. Thank you!