W14 Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for W14 Hotel

Standard Triple Room | Egyptian cotton sheets, down duvets, pillow-top beds, in-room safe
Front of property
Reception
Room amenity
Front of property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
16-22 Gunterstone Road, West Kensington, London, England, W14 9BX
  • Olympia Conference and Exhibition Centre
    9 min walk
  • Kensington High Street
    10 min walk
  • Cromwell Road
    10 min walk
  • London (LHR-Heathrow)
    29 min drive

Room options

Standard Double Room

  • Sleeps 3
  • 1 Double Bed

Petite Single Room

  • Sleeps 1
  • 1 Single Bed

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Twin Room

  • Sleeps 3
  • 2 Single Beds

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

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About this property

W14 Hotel

Central hotel connected to the convention centre in London with a conference centre
This hotel features a bar/lounge, a snack bar/deli and a conference centre. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
W14 Hotel offers 39 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and down duvets. 32-inch LED televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

W14 Hotel's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Kensington High Street. You'll find features such as free WiFi in public areas and a free manager's reception, plus a bar.
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • 10 minutes by foot from Kensington High Street and a 4-minute drive from Natural History Museum
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A business centre and a meeting room are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly W14 Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star London hotel.

The hotel hosts a free manager's reception daily.

Languages

English, French, Hindi, Polish, Romanian, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 70 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Stereo

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: 10 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 70.00 per day
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel W14
W14 Hotel
W14 Hotel London
W14 London
W14

W14 Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 346 out of 1001 reviews" "
Rating 8 - Good. 454 out of 1001 reviews" "
Rating 6 - Okay. 152 out of 1001 reviews" "
Rating 4 - Poor. 27 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Daryna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
a good enough small room to spend the night. early check in which is very good, wi-fi is not very good as in many hotels
Stayed 1 night in Sep 2024

6/10 Okay

Marek

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and reasonably modern. Bed was slightly firm and so are the pillows. The toilet handle was broken which caused the toilet to not flush. Service came immediately and repaired. Good hotel, small room for twin beds but overall a good stay. NO ELEVATOR so you will have to walk with luggage up to 3 floors. Again NO ELEVATOR so you will carry your luggage up the stairs!
Stayed 3 nights in Sep 2024

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities
They’ve done a nice job overall, and the staff are friendly and effective, but a few little details let it down slightly - my towel has holes worn in it, the handheld shower holder is broken, the toilet has a constant drip, the WiFi is pretty shocking, and there’s no lift making the third floor a bit of a struggle with luggage (the climb did mean I had mobile signal to make up for the lack of WiFi 🙂) But did it provide a comfortable place for me to spend a night at a very reasonable price for the location? Yes. Would I use it again? Yes.
Stayed 1 night in Sep 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the 2nd time this year when I stay at this hotel and I'll come back next year
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

swaroop chandra

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Tiny double bed room, Room was at third floor, no lift. Room’s A/C was not working, when window was opened, window was dusty and dirty. shower head just drizzled and the hand shower head can’t be used as overhead shower. No tea spoons for tea and coffee/ just wooden stirrer. No chair in the room as advertised
Stayed 1 night in Sep 2024

6/10 Okay

Mohammed Nizran

Travelled with partner
Liked: Staff & service, amenities
Overall experience is good but so much of flies in the room which was so inconvenient.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities
Comfortable beds, spacious for London and good staff. Only downside is that the place needs some repairs and decoration maintenance
Stayed 2 nights in Sep 2024

6/10 Okay

Sikander

Travelled with family
Hotel seems to be few victorian houses put together. Not bad. Little dark and dingy. Old dirty carpets. But surprisingly the bathroom was upto date and good. Receptionist(s) are not very friendly people. Would I stay here again? Maybe.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!
Fantastic stay. Reception was friendly, room was clean and well decorated, and beds very comfortable. The location was excellent for us, and the hotel is on a nice residential street. There were minor areas which could do with a bit of a touch up of the decor, but that didn’t bother us in the slightest. The price we paid for our room was great in comparison to other nearby hotels, and we wouldn’t hesitate to recommend this hotel and would happily stay again.
Stayed 1 night in Aug 2024

4/10 Poor

Alan, London

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Even for just a weekend trip and not being in the room much it wasn’t worth the price at all. The bed was shoved in and there was absolutely no room to move what so ever, furniture was damaged and had screws sticking out. The bathroom door was damaged and had paint on it and the floor had a loose tile that shifted whenever stepped on as well as the flusher button being broken so the toilet would constantly drain until moved back into place.
Stayed 3 nights in Aug 2024

6/10 Okay

Callum

Disliked: Staff & service
Cheap and cheerful
Didn’t like being on the ground floor, felt unsafe with window - very residential area. Nice hotel for one night, cheap and cheerful.
Stayed 1 night in Aug 2024

8/10 Good

Geoff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Muntadher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Sarah

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Could be better
Nice hotel but very unhelpful and unfriendly staff. The room was nice and very modern. Breakfast was ok but overpriced for the selection on offer. Staff didn't go out of their way to help and contacted us to say if we didn't turn up by a certain time they wouldn't keep our room which meant we had to rush across London to get there in time. No mention of this on the booking confirmation. It could be a wonderful place to stay but we will book somewhere else next time
Stayed 1 night in May 2024

8/10 Good

Maria Antonia Rigor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 8 nights in Jun 2024

10/10 Excellent

Andrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Excellent vale for money; conveniently located between Heathrow and Central London; walking distance to the Tube.
Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
W14
No elevator with narrow staircases so moving big suitcases is difficult. Hotel was well positioned for London Underground services. Local shops meet most requirements with a number of good cafes and restaurants. There was a some construction noise during our stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Jasmine

Travelled with family
Liked: Cleanliness
It was a small room but clean, however, they did not provide wash cloths which should have been on the website. There was also no mini refrigerator
Stayed 8 nights in May 2024

8/10 Good

Charlotta

Liked: Staff & service
Great and affordable stay, relatively clean. Only concern was that we were woken up by the fire alarm on several mornings.
Stayed 4 nights in May 2024

10/10 Excellent

Sophie

Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good! if fire alarm hadn't ringing for no reason.
Not far away from underground.Bedroom was good for the price. bed was comfy for sleep .hair dryer wasn't working. Staff was friendly and helpful . i had another hair dryer from staff. Fire alarm was ringing at 5am . But wasn't any fire. Awake everyone. that was very bad experience .
Stayed 1 night in May 2024

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Georgie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Lovely modern room.
Stayed 1 night in May 2024