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Grey Street Hotel

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Grey Street Hotel

Exterior
Couples treatment room(s), body treatments, hot stone massages
Deluxe Twin Room | Premium bedding, in-room safe, individually decorated, desk
Junior Suite | Premium bedding, in-room safe, individually decorated, desk
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE
  • Newcastle-upon-Tyne St. Nicholas' Cathedral
    ‪2 min walk‬
  • Newcastle-upon-Tyne Theatre Royal
    ‪3 min walk‬
  • Castle Keep
    ‪3 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

8.6 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually decorated, desk

Deluxe Double Room

9.2 out of 10
Wonderful
(10 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated, desk

Junior Suite

8.6 out of 10
Excellent
(11 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually decorated, desk

Standard Double Room

8.6 out of 10
Excellent
(24 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property – evening/night

County Hotel & County Aparthotel Newcastle

Free WiFi
Restaurant
Gym
Breakfast available
4.3 out of 5, Excellent, (1001)
The price is €160
for 1 room
includes taxes & fees
1 Feb - 2 Feb
County Hotel & County Aparthotel Newcastle

About this property

Grey Street Hotel

Hotel with a full-service spa, a quick walk to Castle Keep
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, massage/treatment rooms and 24-hour room service are on-site.
Grey Street Hotel offers 49 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open selected days.
The breakfast at Grey Street Hotel gets high marks from our customers. During your stay, you're just a quick walk from Bigg Market. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekends for a fee
  • Indulge with deep-tissue massages, body scrubs or facials at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 3-minute walk from Castle Keep and 7 minutes on foot from Tyne Bridge
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Grey Street Hotel offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. The business-friendly Grey Street Hotel also features a terrace, coffee/tea in common area, and concierge services.

This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 8:00 AM and 10:30 AM.
Grey Street Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Weekend full breakfast available 8:00 AM to 10:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 24 December and 26 December.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Sunday, Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 for adults and from GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Grey Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1002 reviews" "
Rating 8 - Good. 287 out of 1002 reviews" "
Rating 6 - Okay. 85 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 6 nights in Oct 2024

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and welcoming, they went out if their way to help, rooms were quiet even in a Saturday night. Hotel very clean and modern
Stayed 2 nights in Oct 2024

10/10 Excellent

Isobel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Michelle, Parkinson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Sep 2024

8/10 Good

Kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great service, not such a great room
Always great service from the hotel staff and located in a great city centre location. The breakfast is lovely, but on the pricey side. My room was very cramped and the bathroom in poor condition. It’s impossible to shower with the water pressure and very small shower head coming out of the wall. There needs to be some investment in the bathrooms!
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Alan

Easy check in, very nice boutique hotel. Well situated. Professional and courteous staff. Excellent breakfast. Really good nights sleep.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Andrew

Travelled with partner
Liked: Staff & service
We had the junior suite. Shower doors did not close well, so lots of water on the floor. It was above the bar so could hear some noise as well creaking from the room above. A bit cramped as far as floor space, toilet was on the second floor which was a surprise. Breakfast was great however, and location is central which is also good. If we came back to Newcastle again we would try a different hotel. Other rooms may be different, so only commenting on the junior suite.
Stayed 3 nights in Sep 2024

10/10 Excellent

sarah

Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Home

Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 1st Class Hotel
Excellent 1st Class Hotel where staff can't do enough for you; in a good central location.
Stayed 1 night in Sep 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great! Comfortable beds and clean bathrooms. Undortunately it has very thin windows onto a busy road so it was VERY noisy - ALL night!
Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Why would you choose anywhere else to stay in Newcastle? Walking distance from central station and good for all central attractions. Beds and linen are unbelievably good
Stayed 1 night in Sep 2024

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so cute and we couldn’t beat the location! Parking not too far from the hotel, walk is a tad steep but very doable!
Stayed 1 night in Sep 2024

8/10 Good

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel, fairly central and great if going to The Glasshouse. Breakfast very good and staff were extremely friendly. Really enjoyed returning to this hotel and will do so again. The only downside to our room (26) was it has a very small shower cubicle and the windows were quite dirty though understand that there are works going on in the area and this could account for it.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a couple of days here on our way to Aberdeen. Good central hotel. Really enjoyed Newcastle
Stayed 2 nights in Sep 2024

10/10 Excellent

Leanne

Stayed 1 night in Sep 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay many thanks.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel well situated. Staff helpful and room was clean.
Stayed 2 nights in Sep 2024

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