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 Newcastle-upon-Tyne •1 Room
 Newcastle-upon-Tyne • 1 Room
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Grey Street Hotel

3.5-star property
2-12 Grey Street, Newcastle-upon-Tyne, England 09 725 22 184
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4.2 out of 5
Very good!
See all 15 ebookers Reviews

"Great location, junior suite was excellent. Breakfast very good and a lot of choice. Will rebook again " More

By a verified traveller on Mon 27 Jan 2020

Points Of Interest

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The breakfast at Grey Street Hotel gets high marks from our customers. During your stay, you're just a quick walk from Bigg Market. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekends for a fee
  • Indulge with reflexology, body treatments or hot stone massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute walk from Castle Keep and 7 minutes on foot from Tyne Bridge
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Grey Street Hotel ratings based on 15 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grey Street Hotel

Everyone (12) Couples (3)
4 out of 5

Posted by on 18 Oct 2021

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5 out of 5
Great location, junior suite was excellent. Breakfast very good and a lot of choice. Will rebook again

Posted by on 27 Jan 2020

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Comment from Hotel Management

28 Jan 2020 by Grey Street Hotel

Thank you for reviewing your recent stay and we look forward to seeing you again in the future

5 out of 5

Posted by on 15 Jul 2019

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Comment from Hotel Management

15 Jul 2019 by Lottie

Thank you so much for your five star review, we're thrilled that you enjoyed your stay with us and hope to be able to welcome you back again soon. Grey Street Team x

4 out of 5

Posted by on 14 Jul 2019

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Comment from Hotel Management

15 Jul 2019 by Lottie

Thank you for your review, it's good to know that you enjoyed your stay with us. Hope to see you again soon. Grey Street Team x

5 out of 5
The staff members were incredibly helpful and welcoming.

Posted by on 1 Jul 2019

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Comment from Hotel Management

2 Jul 2019 by Lottie

Thank you for your lovely review, it's great to hear that you enjoyed your stay with us. We do hope you find an excuse to visit us again soon. Team Grey Street x

5 out of 5

Extremely nice staff

Firstly the staff are extremely nice, friendly and helpful who go that extra mile to help you out.. the hotel room was stunning, bargain for the price,, the location is ideal ... will definitely return to this hotel

Posted by on 15 Mar 2018

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Comment from Hotel Management

16 Mar 2018 by Lottie

What a lovely review, thank you so much! We're thrilled that you loved our team and hotel and look forward to seeing you again.

4 out of 5

Great location and stylishly redesigned

Friendly welcome; beautiful refurbishment; top central location in Grey St moments from the shops and restaurants/bars. Nicely and stylishly appointed rooms with very comfy beds. Great value

Posted by , from London on 17 Feb 2018

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Comment from Hotel Management

20 Feb 2018 by Lottie

Dear Al, Thank you for such a lovely review. We're thrilled that you enjoyed your stay and hope to welcome you back very soon. The Grey Street Team

4 out of 5

Nice hotel great location

Have stayed in Newcastle before but this hotel is in a great location it's been renovated at the moment but it's not a problem close to everything but still nice and quiet to stay in

Posted by , from a on 21 Feb 2017

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5 out of 5

Great hotel in a perfect location.

Pros: Friendly staff.
Location: Centrally located with great shopping nearby. River Tyne on your doorstep. Superb variety of restaurants on your doorstep.
Being centrally located we made the most of the amazing shopping, restaurants and superb architecture. Beautiful city loaded with facilities for everyone to enjoy.

Posted by , from Suffolk, england on 6 Dec 2016

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1 out of 5

Very incooperative

Ended up booking somewhere else and forfeiting the room fee.

Posted by on 15 Oct 2016

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About the Grey Street Hotel

Location 2-12 Grey Street, Newcastle-upon-Tyne, England NE1 6EE

Renovations + Closures

The property is closed between 24 December and 26 December.

The property is closed: Christmas Eve and Christmas Day.

The following facilities are closed on Sunday, Monday and Tuesday:

  • Full-service spa

Property Features

Grey Street Hotel offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business centre and 3 meeting rooms are available. The business-friendly Grey Street Hotel also features a terrace, coffee/tea in common area, and concierge services. This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

  • 49 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Newcastle Central Station (0.7 km / 0.4 mi)
  • Metro station: Monument Station (0.4 km / 0.2 mi)

Room Amenities

Grey Street Hotel offers 49 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast on weekends from 8:00 AM and 10:30 AM.

Grey Street Hotel has a restaurant on site.

24-hour room service is available.

Spa Services

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open selected days.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.

Pet Policy

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 for adults and from GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grey Street Hotel Hotel
  • Grey Street Hotel Newcastle-upon-Tyne
  • Grey Street Newcastle-upon-Tyne
  • Grey Street Hotel Newcastle-upon-Tyne
  • Grey Street Hotel Hotel Newcastle-upon-Tyne

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.