Holiday Inn Express Newcastle Gateshead by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Newcastle Gateshead by IHG

Property grounds
Lobby lounge
Point of interest
Point of interest
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

Map
Clasper Way, Newcastle-upon-Tyne, England, NE16 3BE
  • Intu
    ‪15 min walk‬
  • St. James' Park
    ‪7 min drive‬
  • Quayside
    ‪8 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Single Beds (with Free Hot Breakfast)

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Holiday Inn Express Newcastle Gateshead by IHG

Hotel with free breakfast, near Intu
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room and a 24-hour front desk are on-site.
Holiday Inn Express Newcastle Gateshead by IHG offers 134 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Newcastle Gateshead by IHG. During your stay, you'll be within walking distance of Intu. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine while dining at Great Room louge
  • Amenities include a front desk safe, a meeting room and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 1-minute drive from Intu and 6 minutes from Chinatown
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

The business-friendly Holiday Inn Express Newcastle Gateshead by IHG also features a vending machine, coffee/tea in common area, and a front desk safe. Free self parking is available.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

Guests are served a free continental breakfast.
Great Room louge – This lobby lounge specialises in international cuisine and serves dinner and light fare. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room louge

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newcastle Metrocentre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Hotel Holiday Inn Express Newcastle - Metro Centre
Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metrocentre
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre
Express Newcastle Metro Centre

Holiday Inn Express Newcastle Gateshead by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 576 out of 1002 reviews
Rating 8 - Good. 319 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Stayed 3 nights in Dec 2024

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to park , good location, clean and comfortable room
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elaine

Stayed 1 night in Nov 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Holiday Inn Express Gateshead
1st time in Holiday Inn Express - would recommend the Gateshead one was very pleasant- only complaint is the toilet flush needs adjusting as took alot of effort to push button
Stayed 2 nights in Dec 2024

10/10 Excellent

calvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well situated, fifteen minutes from the city centre and very close to the metrocentre.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kenny, Leicester

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very close to the Metro centre, parking is also very good @ the hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Anthony

Business traveller
Liked: Cleanliness, property conditions & facilities
Decent room, food very limited..
Quick overnight for Newcastle business event
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reception staff always friendly, rooms are as you would expect for a budget hotel, clean but on the verge of getting a little tired in some areas. i have stayed here numerous times and never had a bad stay. breakfast is OK. would and am staying again.
Stayed 1 night in Nov 2024

8/10 Good

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Accessible room
Nice hotel Accessible room quite small but did the job
Stayed 2 nights in Nov 2024

10/10 Excellent

Helen

Only stayed the one night, staff very friendly on arrival, room very clean
Stayed 1 night in Nov 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Neil, Billericay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly a helpful staff
Stayed 1 night in Sep 2024

10/10 Excellent

Asad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, brilliantly located round the corner from Newcastle Metrocentre
Stayed 1 night in Nov 2024

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Nafeesa

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Roger

Very average. Nothing special
Stayed 1 night in Oct 2024

6/10 Okay

Laura, Renfrew

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Good: Parking Comfy bed Unlimited tea/coffee Bad: Sink in bathroom of 319 was absolutely stinking, smelled like a sewer Shower - water trickled out, couldnt wash my hair Service at bar was appaling, waited for 15 mins to be served and gave up - only one guy on and understandably busy with check-ins Juice at breakfast very watered down
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeremy, Manchester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A long weekend with the family. The location was ideal for all our needs. The staff were all friendly and helpful. The only negative was limited plug sockets in the room (2). Everything else was perfect.
Stayed 4 nights in Oct 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024