Malmaison Newcastle

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Dates

January 2025

February 2025

Signature Suite | In-room safe, desk, blackout curtains, iron/ironing board

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Gym

Spa

Bar

Explore the area

104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX

Quayside
1 min walk
Victors
1 min walk
Manors Station
9 min walk
Newcastle (NCL-Newcastle Intl.)
17 min drive

Room options

Bridge View Twin

18 sq m
River view
Sleeps 2
2 Single Beds

Junior Suite

26 sq m
Sleeps 3
1 King Bed OR 1 Queen Bed

In-room safe, desk, blackout curtains, iron/ironing board

Bridge View Room

18 sq m
River view
Sleeps 2
1 Double Bed

Club Deluxe Bridge View

25 sq m
River view
Sleeps 3
1 King Bed

Signature Suite

4 sq m
Sleeps 3
1 King Bed

Standard Twin Room

18 sq m
Sleeps 2
2 Single Beds

Suite

30 sq m
Sleeps 3
1 King Bed

Standard Double Room

18 sq m
Sleeps 2
1 Double Bed

Standard Double Double

24 sq m
Sleeps 3
2 Single Beds

Club Deluxe

24 sq m
Sleeps 3
1 King Bed

Similar properties

Free WiFi

Restaurant

Air conditioning

Breakfast available

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Eco-certified Newcastle-upon-Tyne hotel in Quayside with a full-service spa

A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service and conference space.

Malmaison Newcastle offers 122 accommodations with a safe and coffee/tea makers. Plasma televisions come with premium satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Our customers tell us that they can't get enough of the helpful staff at Malmaison Newcastle. During your stay, you're just a quick walk from Quayside. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi and wired Internet
Enjoy British cuisine while dining at Brasserie
Full breakfast served daily for a fee
Self-parking available for a fee
Indulge with hot stone massages, facials or aromatherapy at the spa
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
On-site recreation includes a gym
Guests have great things to say about the breakfast and the clean guestrooms
Steps from Quayside and Baltic Flour Mills
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Malmaison Newcastle offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 1259 square feet (117 square metres) and includes conference space. The eco-certified Malmaison Newcastle also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Brasserie – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Reservations are required.

Mal Bar – This cocktail bar only serves lunch.

24-hour room service is available.

Awards and affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Italian, Polish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Height restrictions apply for on-site parking
Onsite parking available only on request
Parking on site (GBP 10 per night)

Food and drink

Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
A bar/lounge
A restaurant

Restaurants on site

Brasserie
Mal Bar

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

1,259 square feet of conference space

Full-service spa

Aromatherapy
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Spa open select days
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

1 building
9 floors
Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

Plasma TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

Air conditioning (climate-controlled)
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Guests driving to the property should contact this property in advance (e.g. directions)

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: GBP 25 per pet, per night
Only dogs are allowed
Maximum 1 pets
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for GBP 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: from approximately GBP 23 for adults and from GBP 12 for children
Self-parking fee: GBP 10 per night
Pet fee: GBP 25 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For more details, please contact the property using the information on the booking confirmation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison Hotel

Malmaison Hotel Newcastle

Malmaison Newcastle

Newcastle Malmaison

Malmaison Newcastle Hotel Newcastle-upon-Tyne

Malmaison Newcastle Hotel

Malmaison Newcastle Newcastle-upon-Tyne

Malmaison Newcastle Hotel

Malmaison Newcastle Newcastle-upon-Tyne

Malmaison Newcastle Hotel Newcastle-upon-Tyne

Malmaison Newcastle Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

nigel

17 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent hotel, lovely suite, great breakfast, conveniently located. Would definitely stay again.

Stayed 1 night in Sep 2024

10/10 Excellent

Faye

17 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Denise

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

6/10 Okay

John

15 Sept 2024

Liked: Staff & service

Nice staff, but chain has gone down and too expensive

Stayed 1 night in Sep 2024

10/10 Excellent

Claire

Travelled with group

12 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Philip

10 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Steven, BEAVERTON

10 Sept 2024

Liked: Staff & service, property conditions & facilities

Lovely large room and a wonderful bed.

Stayed 2 nights in Sep 2024

6/10 Okay

Lena

Business traveller

9 Sept 2024

Average experience.

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with pets, Travelled with partner

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really great stay. We took our dog too and the room was perfect. Would go again!

Stayed 1 night in Sep 2024

8/10 Good

KEVIN

8 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay and the perfect view !

Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Wayne

Business traveller

7 Sept 2024

Liked: Cleanliness, property conditions & facilities

Clean. Friendly. Good location. Lovely view of the bridge. As expected for the price.

Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

6 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely stunning hotel - super friendly staff too!

Stayed 2 nights in Aug 2024

10/10 Excellent

Crismel

5 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Ben

4 Sept 2024

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

4 Sept 2024

Disliked: Property conditions & facilities

The hotel is very tired and old. The generally decor is old and in the room there were many missing items expected for the price (water, sockets near the bed etc). I wouldn’t stay here again, it’s was not value for money.

Stayed 1 night in Aug 2024

4/10 Poor

P Denise

Travelled with family

3 Sept 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Malmaison. Mal means bad-indeed.

I was excited to go to Newcastle and when ai got the email to upgrade, I did because I wanted a bridge view instead I got a ‘suite’ with a bigger bed and floor plan. Traveling by myself I didn’t need a big bed or room. When I want to the front desk the manager said the upgrade was through a third party and they could not help me. The room had a view of the roof of the building next door and an office building. A small view of the river was visible when you went to the window. The bathroom door didn’t stay open and the with the lack of light in the bathroom, I couldn’t put on my makeup. Won’t stay here again. Only the smallish river view is shown

Stayed 2 nights in Sep 2024

10/10 Excellent

Adam

3 Sept 2024

Stayed 1 night in Sep 2024

8/10 Good

Jason

Travelled with group

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

Emilie

Travelled with family

2 Sept 2024

Disliked: Amenities

It was really outdated and could do with a total refurbishment. The suite we stayed in is was just a large room with a sofa as opposed to what we would expect from a Suite based on what we have had at other hotels. The bar staff and the staff in the restaurant for breakfast were friendly and professional. The breakfast was average. All in all this hotel didn't meet our expectations and was completely overpriced for what we got, even with a deal.

Stayed 1 night in Aug 2024