Royal Station Hotel

3.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Royal Station Hotel

Restaurant
Lobby
Point of interest
Front of property – evening/night
Triple Room | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Room service
  • Bar

Explore the area

Map
Neville Street, Newcastle-upon-Tyne, England, NE1 5DH
  • O2 Academy Newcastle
    4 min walk
  • Newcastle Tap
    1 min walk
  • Central Station
    1 min walk
  • Newcastle (NCL-Newcastle Intl.)
    18 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Twin Room

  • Sleeps 2
  • 2 Single Beds

Small Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • Sleeps 4
  • 2 Double Beds

Single Room

  • Sleeps 1
  • 1 Single Bed

Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Similar properties

About this property

Royal Station Hotel

Eco-certified Newcastle-upon-Tyne hotel in Newcastle City Center with a fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and self parking.
Royal Station Hotel offers 145 accommodations with a safe and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us they can't get enough of Royal Station Hotel's great location. During your stay, you're just a quick walk from Newcastle-upon-Tyne Arts Centre. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the comfy beds, cleanliness and spaciousness
  • Within a 15-minute walk of St. James' Park and Northumbria University
Royal Station Hotel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The eco-certified Royal Station Hotel also features concierge services, dry cleaning/laundry services, and room service (during limited hours). You'll have access to the indoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Empire Bistro – On-site restaurant.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 17 per day)
  • Uncovered parking on site (GBP 19.50 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.95 to 14.95 for adults and GBP 10.95 to 14.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Empire Bistro

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 25 December:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.95 to 14.95 for adults and GBP 10.95 to 14.95 for children
  • Uncovered self-parking fee: GBP 19.50 per day
  • Nearby parking fee: GBP 17.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Station Hotel Hotel
Royal Station Hotel Newcastle-upon-Tyne
Royal Station Newcastle-upon-Tyne
Royal Station Hotel Hotel Newcastle-upon-Tyne

Royal Station Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 676 out of 1496 reviews" "
Rating 8 - Good. 481 out of 1496 reviews" "
Rating 6 - Okay. 186 out of 1496 reviews" "
Rating 4 - Poor. 95 out of 1496 reviews" "
Rating 2 - Terrible. 58 out of 1496 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Vikki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel,easy check-in, large rooms only issue was it was too warm in bedroom no windows and when we asked for radiators to be turned off we were told they couldn't so fetched ice water and a fan but no plug sockets near bed so that was really a waste of time, so didn't have a good nights sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

A

Travelled with group
Liked: Amenities
Everything was as good as you would expect, except the late check out/ I tried to book and pay online, when it came to the last day they said it was not available. On the positive they were very good at looking after a case I needed collecting.
Stayed 4 nights in Sep 2024

8/10 Good

Annabel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely and central to city centre which we wanted, room was fabulous and clean, Breakfast a bit over priced was the only negative. Definitely stay again 😁
Stayed 2 nights in Sep 2024

8/10 Good

Paul

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room we had was a great size and very comfortable and fantastic location. Whilst our room was serviced each day we were annoyed that we had to call room service for fresh towels each day (even though we left dirty towels in bath as required)
Stayed 4 nights in Sep 2024

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, property conditions & facilities
The price was right. Only one complaint - the shampoo bottle was empty in the shower.
Stayed 1 night in Sep 2024

10/10 Excellent

ERIC, LAS VEGAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful place, homeless camping outside begging at the entrance was an issue
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property needs investment as it is getting shabby.
Stayed 2 nights in Sep 2024

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a spacious hotel with good facilities. Will stay here again when I’m back in Newcastle.
Stayed 2 nights in Sep 2024

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
very dirty but it was across the train station and that was helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic reception..room's a little worn but it is a 3star..great hotel..great restaurant
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, amenities
If you want to sleep before 4am ask for a room at the back
Stayed 1 night in Sep 2024

10/10 Excellent

Gráinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near a wonderful local municipal museum with enthusiastic staff.
Stayed 1 night in May 2024

8/10 Good

Gráinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confident old railway hotel. Faded grandeur, though the single room was a touch on the Spartan side, and there were a lot of stairs unreachable by lift. Great breakfast room.
Stayed 1 night in Jun 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Everything just great
Stayed 1 night in Aug 2024

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was clean but a little run down. There were no plugs at the side of the bed or above the dressing table we had to put the kettle on the floor to boil it which is a health and safety issue. The shower hose was leaking so more water came out the bottom than the top. We also only had one small towel each and a hand towel we did ask for another towel but didn’t receive any. The staff were lovely and the central location was ideal for getting around but I probably wouldn't stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Meg

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Willow, Alston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy big hotel. Convenient for transport, night life, and everything Newcastle has to offer. Comfy and quiet.
Stayed 1 night in Aug 2024

6/10 Okay

Sarah J

Travelled with group
NEEDS SOME TENDER LOVING CARE
This hotel is great for location, but sadly needs some TLC - yes it maybe 175 years old, but some areas really do need attention, chips in enamel bath, A/C not working. soap dispenser not refilled to name a few issues. Our main point also refers to poor maintenance as there was the constant drips and syphoning sounds throughout the night coming from the toilet. Despite closing the bathroom door the noise did certainly not give us a good nights sleep.
Stayed 2 nights in Aug 2024