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28 Aug 2024 by Ben- Guest service manager
Hi Katie, Thank you so much for taking a moment of your time to leave us such a positive review. I am delighted that every aspect of your stay managed to meet your expectations and I sincerely hope we get the pleasure of welcoming you through our doors again in the near future. Kind regards,
25 Sep 2021 by Gayle Currie - Front Office Manager
Dear Vicky, Just wanted to say a quick thank you for the recent review. We appreciate the feedback, and more importantly, love hearing you had a great time during your stay with us at the Sandman Signature Hotel Newcastle. Thanks again, Gayle Currie - Front Office Manager
18 Mar 2020 by Guest Services
Hello Anonymous, Thank you for the recent review. We clearly missed the mark while you were here and we would appreciate the chance to re-earn your loyalty. Regards, Gayle Currie - Front Office Manager
16 Mar 2020 by Guest Services
Thank you Anonymous, for taking the time to review your recent stay at the Sandman Signature Hotel Newcastle. We appreciate your loyalty and look forward to having you join us again. Kind regards, Gayle Currie - Front Office Manager.
4 Mar 2020 by Guest Services
Good Evening Doug, I am glad that you enjoyed your stay with us and have passed your compliments onto the bar and the bar staff, who were pleased to hear you found the venue so pleasant. I hope we can welcome you back soon!
4 Mar 2020 by Guest Services
Good Evening Anonymous, thank you for taking time to leave this review, our complimentary coffee is a favourite among our guests and I am glad to see that this was something you took advantage of during your stay. Hopefully we can welcome you back to another great stay with us.
3 Mar 2020 by Guest Services
Good Evening AJ, I am saddened and concerned to hear of the issues you faced during your stay, if you could please contact the hotel directly to discuss these issues further we would be most appreciative.
The following facilities are closed for Christmas Day:
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sandman Signature Newcastle Hotel. This 4-star Newcastle-upon-Tyne hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Offsite parking discounted rates available
Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and free newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Shark Club Gastro Bar – This restaurant specialises in Fusion cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
