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Sandman Signature Newcastle Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sandman Signature Newcastle Hotel

Lobby lounge
Fridge, microwave, coffee/tea maker, electric kettle
Hallway
Pillow-top beds, in-room safe, desk, blackout curtains
Breakfast, lunch, dinner served; Fusion cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD
  • St. James' Park
    ‪1 min walk‬
  • Chinatown
    ‪2 min walk‬
  • Eldon Square Shopping Centre
    ‪4 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪15 min drive‬

Room options

View all photos for Family Suite, 1 King Bed, Bunk Beds, Kitchenette

Family Suite, 1 King Bed, Bunk Beds, Kitchenette | Pillow-top beds, in-room safe, desk, blackout curtains

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

Pillow-top beds, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Studio, 1 King Bed, Sofa Bed, Kitchenette

Studio, 1 King Bed, Sofa Bed, Kitchenette | Pillow-top beds, in-room safe, desk, blackout curtains

Studio, 1 King Bed, Sofa Bed, Kitchenette

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

Pillow-top beds, in-room safe, desk, blackout curtains

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Stadium View

Standard Room, 1 King Bed, Stadium View | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Stadium View

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Kitchenette, Balcony

Executive Suite, 1 King Bed, Kitchenette, Balcony | Pillow-top beds, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed, Kitchenette, Balcony

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Room

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Breakfast available
4.6 out of 5, Wonderful, (1000)
The price is €117
for 1 room
includes taxes & fees
12 Feb - 13 Feb
Maldron Hotel Newcastle

About this property

Sandman Signature Newcastle Hotel

Hotel with a fitness centre, steps from St. James' Park
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and dry cleaning.
Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and free newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sandman Signature Newcastle Hotel. During your stay, you're just a quick walk from St. James' Park. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Enjoy Fusion cuisine while dining at Shark Club Gastro Bar
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from St. James' Park and Chinatown
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sandman Signature Newcastle Hotel.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Shark Club Gastro Bar – This restaurant specialises in Fusion cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 17 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Shark Club Gastro Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Renovations and closures

The following facilities are closed for Christmas Day:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 15 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 for adults and from GBP 5.00 for children
  • Nearby parking fee: GBP 17 per day (open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 15 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 485 out of 1004 reviews" "
Rating 8 - Good. 272 out of 1004 reviews" "
Rating 6 - Okay. 135 out of 1004 reviews" "
Rating 4 - Poor. 77 out of 1004 reviews" "
Rating 2 - Terrible. 35 out of 1004 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Mohammed

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Strange room
Bathroom is so weirdly placed in the room the shower was horrid felt like the bathroom was gonna flood and the frosted glass had peep holes couldnt use the shower or toilet felt like had no privacy!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Sep 2024

4/10 Poor

Thomas

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very loud. Room wasn't clean, would not recommend!
Stayed 2 nights in Sep 2024

6/10 Okay

Kevin

Travelled with partner
Liked: Staff & service, amenities
For the price of the room I have stopped in far better hotels for less, the room could do with a lick of paint and the tiles in the bathroom were rather shabby also the noise from the Stack across the road meant you couldnt get to sleep until after midnight so if you had small children or needed an early start it could be a problem. On the other hand the staff were friendly, polite and helpful
Stayed 1 night in Oct 2024

4/10 Poor

emma

Business traveller
Stayed 1 night in Oct 2024

10/10 Excellent

Sudipta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Sandman Signature Newcastle
This hotel is conveniently located with a metro station opposite to it & close to China town, Eldon square. The room was super comfortable. We had a great stay!!
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Joanne

Stayed 1 night in Oct 2024

10/10 Excellent

Alicja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Will be back!
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
THE LOCATION
Stayed 1 night in Oct 2024

4/10 Poor

Kaitlin

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
hotel needs modernised. Lots of mould in the bedroom which caused us to take unwell.
Stayed 1 night in Oct 2024

8/10 Good

Monica

Stayed 11 nights in Sep 2024

10/10 Excellent

Thomas, Coventry

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay at the Sandman. Really nice hotel with large, comfortable rooms, large size TV, microwave and fridge. I had a view overlooking St James's and The Stack, which was fantastic. Breakfast is buffet style, plenty to eat. All the staff were friendly. Eldon Square is less than a 10 minute walk.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jasmine

Stayed 2 nights in Oct 2024

10/10 Excellent

LILLIAN

Liked: Cleanliness, staff & service, property conditions & facilities
the breakfast staff pleasant and cant do enough for you rooms are clean and not dated
Stayed 1 night in Oct 2024

8/10 Good

A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Martyn

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ear defenders required to eat in
Had a room on the 9th floor on the front of the hotel. Only 2 lifts which means waiting a lot to go down. Road noise was bad. There was also a constant noise in the room. I can only guess that it was something to do with some kind of pipe work in the ceiling. Tried to eat in one night but the music was so loud I went for room service instead. They added a portion of wings which I didn’t ask for. Waiter said he would have it taken off the bill but he didn’t. No salt and vinegar or cutlery or napkin. Some awful paprika type stuff on the fries. Not advertised as such on the menu. Had to take it back to get plain fries. Burger was good though. Cheap price but it shows. Ask for a room at the back and on a lower floor if you stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Dickson

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Misleading rating, this should be a 3-star hotel at best. This is 3-star hotel at best, not sure how it got the 4-star rating. I was misled by reviews on Expedia and expected above-average quality. You can have a better time at a Travelodge / Premier Inn with lower prices. Location: St James Stack, a monstrosity constructed opposite to the hotel, the place would emit loud music and vibration throughout the night. You can only sleep after the closure of the Stack after 12am as the music noise and vibration are very strong. Two layers of windows should be installed to mitigate this issue. Toilet: Some genius decided to install the bath drain on the wrong end and there is no barrier to prevent water from flowing over the floor. You would have to build a "dam" with towels to stop the water. Shower hose was also not installed tightly, allowing water to come out at the joint. Wardrobe door: The door was off the rails when I went in. It was then fixed by a handyman Provisions: No separate shower gel and shampoo was provided, only a bottle of shower gel was provided. Employee claimed that the said shower gel can be used as shampoo as well. Lobby facilities: Coffee machine broke down the second time I tried to use it. Took a day for them to fix it.
Stayed 2 nights in Oct 2024

8/10 Good

Uma Devi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mo at desk helpful
Hotel has no parking. Drop off point in the Google map doesn’t take to the right place. Q park is the nearest best option. Room big enough and clean. No a/c but fan is available. Mo was excellent at desk and helpful. Being a Platinum member on Hotel. Com and Mo being very helpful allowed us to do late check out. Thx Mo.
Stayed 1 night in Oct 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay
Stayed 1 night in Oct 2024

10/10 Excellent

pauline, kilmarnock

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and great value
Stayed 2 nights in Oct 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

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