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Mercure Oxford Eastgate Hotel

4.0 star property

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Breakfast, lunch, dinner served; local cuisine
Breakfast, lunch, dinner served; local cuisine
In-room safe, desk, iron/ironing board, free WiFi
Exterior
Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
73 High Street, Oxford, England, OX1 4BE
  • University of Oxford
    ‪1 min walk‬
  • University College
    ‪1 min walk‬
  • Magdalen College
    ‪1 min walk‬
  • Oxford (OXF)
    ‪22 min drive‬

Room options

Classic Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Privilege, Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Privilege, Twin Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Classic Twin Room, 2 Single Beds

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

View from property

Courtyard by Marriott Oxford City Centre

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (589)
The price is €162
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Courtyard by Marriott Oxford City Centre

About this property

Mercure Oxford Eastgate Hotel

Hotel with a 24-hour front desk, steps from University of Oxford
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
Mercure Oxford Eastgate Hotel offers 81 accommodations with a safe and coffee/tea makers. Digital televisions are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Oxford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mercure Oxford Eastgate Hotel. During your stay, you're just a quick walk from University of Oxford. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy local cuisine while dining at The Eastgate Brasserie
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the central location and the helpful staff
  • Steps from University of Oxford and 13 minutes on foot from Thames River
  • Dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at Mercure Oxford Eastgate Hotel.

This 4-star Oxford hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
The Eastgate Brasserie – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Greek, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 7 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Eastgate Brasserie

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 7.00 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests will receive key retrieval information.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Eastgate Oxford
Hotel Mercure Oxford Eastgate
Mercure Eastgate
Mercure Eastgate Hotel
Mercure Eastgate Oxford Hotel
Mercure Oxford Eastgate
Mercure Oxford Eastgate Hotel
Mercure Oxford Hotel
Oxford Eastgate Hotel
Oxford Mercure Hotel
Accor Eastgate Oxford
Mercure Eastgate Oxford Hotel Oxford
Mercure Oxford Eastgate
Mercure Oxford Eastgate Hotel Hotel
Mercure Oxford Eastgate Hotel Oxford
Mercure Oxford Eastgate Hotel Hotel Oxford

Mercure Oxford Eastgate Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 351 out of 1000 reviews
Rating 8 - Good. 366 out of 1000 reviews
Rating 6 - Okay. 179 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Philip

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable accommodation in historic Oxford but….
Well situated in City Centre for walking and exploring. However, neither hotel or city is car friendly with it being virtually impossible to take car from recommended car park to hotel, due to one way system which even TomTom could not master! Hotel parking very small area, expensive, and non condusive to access and return ( car keys had to be left with reception in case they needed to move cars to let other users out). Bathroom superb, room well appointed if a little old fashioned ( but in line with City character). 2 attempts to get hotel staff to replace bedroom light bulbs went unheeded. Unreliable bar with only 1 gin on offer at times, and restriction to serving just beer and wine in evening seemingly at the whim of staff/management. Hotel not particularly easy for disabled access and manoeuvre.
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so pleasantly surprised by this hotel. I was very comfortable, there was access to everything I needed, and the staff was very warm and welcoming. I'm already looking forward to staying here again!
Stayed 2 nights in Oct 2024

6/10 Okay

Steve

Travelled with family
Liked: Cleanliness
Very disappointed with the hotel chose to go away to celebrate being cancer free for 2 years looked online and liked the pictures so booked it on the strength of those only to find when there that the pictures were 5 years old and lots of things have changed. Came back to have a drink in the bar at 10 pm and was told the bar was closed and it was nothing like in the pictures when mentioned to the receptionists I was told they would inform management. Had I known it was nothing like the pictures on line I would not have booked that hotel. Spoiled what should have been a special weekend away with my partner.
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only criticisms are two: 1) you should install "grab- bars" in the otherwise geat showers; and - 2) add 2 hand wash clothes to the towels set. 2)
Stayed 5 nights in Oct 2024

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really conveniently located, yet still quiet so that we weren't disturbed at night. The staff were lovely and helpful, and the breakfast was great. The only minor thing that could have been improved on is that our hallway was a little tired looking (marks on walls, paint chipping in places) and could have used a little sprucing up. I'd definitely recommend it to anyone looking to stay in the centre of Oxford.
Stayed 2 nights in Oct 2024

6/10 Okay

Chris

Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Some good and some bad elements to to this slightly faded hotel in city centre location. Some rooms are good, others are in poor condition. Smallish rooms but with decent sized well decorated bathrooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Benjamin, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Prudence

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great location for central Oxford. Hotel was otherwise OK, good size room and bathroom. I didn’t eat there.
Stayed 2 nights in Sep 2024

8/10 Good

Satwinder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and price.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Give it a miss
The hotel is very old and a bit quirky. We were on the third floor and the elevator went to the second floor. The laundry service that we were counting on is actually provided by a third party and they were very expensive so we had to wait until we got to London. Had we been there in a hotter time period we would have been miserable as the air conditioner was not great. The last night we were there heavy rains moved in and the ceiling leaked through the light fixture at the foot of the bed, and the water knocked out the overhead lights. We woke up to cold wet feet. The staff seemed not at all concerned. Additionally, the restaurant in the hotel was terrible.
Stayed 3 nights in Sep 2024

6/10 Okay

Susie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Great location Room ok although felt very claustrophobic as tiny window so limited air circulation No teabags or biscuits A lot of money for an average stay but the hotel location was excellent for the city and local amenities .
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and facilities.
Stayed 1 night in Sep 2024

8/10 Good

Lisa J'nae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pretty good- room was super hot but i guess thats England when there isn't cool weather. The parking situation was a bit stressful when retrieving our car. There were 10 or more vehicles piled in when we were told they never exceed 6. Had to wait and the older manager gentlemen was a little rude while he moved several cars before we could leave. Room was good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

Zhihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

julie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was delayed due to system problems . The air con control in the room was not working , showing an error message (clearly not a new issue ) . This was rectified by the provision of a portable fan which was very noisy making the choice to lose sleep through heat or noise . The shaver socket was just taped over untidily with black masking tape and unusable . The external window had a badly fitted lock on it which was inaccessible and the interior glazed window was unsafe to close as there was a 1 inch gap between the pane of glass and the frame exposing a sharp glass edge . This made it impossible to quieten the noise of the construction workers below who started work (and shouting) before 8am. Dated and in parts (the window) unsafe hotel and the worst nights sleep I have had .
Stayed 1 night in Sep 2024

8/10 Good

David, Houston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the on-site parking did work for us. Air conditioning system in room was very noisy and did not really cool the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

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