Mercure Manchester Norton Grange Hotel & Spa

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Dates

January 2025

February 2025

Privilege, Room, 1 Double Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Daily English breakfast (GBP 12 per person)

Overview
Rooms
Location
Policies

Good

Popular amenities

24/7 front desk

Bar

Explore the area

Manchester Road, Castleton, Rochdale, England, OL11 2XZ

Heaton Park
12 min drive
Etihad Stadium
16 min drive
AO Arena
17 min drive
Manchester (MAN)
31 min drive

Room options

Desk, laptop workspace, blackout curtains, iron/ironing board

Family Room, 1 Double Bed with Sofa bed

Sleeps 3
1 Double Bed and 1 Single Sofa Bed

Privilege, Room, 1 Double Bed

Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed

Sleeps 2
1 Double Bed

Classic Twin Room, 2 Single Beds

Sleeps 2
2 Single Beds

Family Room, Multiple Beds

Sleeps 4
1 Double Bed and 2 Single Beds

Similar properties

Free WiFi

Restaurant

Breakfast available

Business services

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Rochdale hotel in Castleton with 2 restaurants and full-service spa

This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.

Mercure Manchester Norton Grange Hotel & Spa offers 81 accommodations with coffee/tea makers and a hairdryer. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit.

This Rochdale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Our customers tell us that they can't get enough of the helpful staff at Mercure Manchester Norton Grange Hotel & Spa. During your stay, you'll be close to Heaton Park. Free WiFi in public areas, free self-parking and 2 restaurants are available.

Free WiFi
Free self-parking
Enjoy a bite to eat at Grange Restaurant, a fine-dining restaurant that serves international cuisine
English breakfast served daily for a fee
Take a swim in the indoor pool
Treat yourself to massages, body treatments or body scrubs at the spa
Amenities include free newspapers in reception, a business centre and meeting rooms
On-site recreation includes a gym, a steam room and a sauna
Guests have great things to say about the clean guestrooms and the helpful staff
Just a 5-minute drive from Boundary Park and 12 minutes from Heaton Park

Mercure Manchester Norton Grange Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A children's pool, a sauna, and a rooftop terrace are also featured at the business-friendly Mercure Manchester Norton Grange Hotel & Spa. Free self parking is available.

This 4-star Rochdale hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Grange Restaurant – This fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Pickwick Bistro – This brasserie serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Languages

Arabic, English, French, German, Greek, Hindi, Italian, Polish, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
2 restaurants
A bar/lounge
Snack bar/deli

Restaurants on site

Grange Restaurant
Pickwick Bistro

Family friendly

Children's pool
Free cot
Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)

Business services

Business centre
Conference space
Meeting rooms

Outdoors

Garden
Pool loungers
Rooftop terrace

Full-service spa

6 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Massage
Sauna
Spa open daily
Spa tub

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

1 building
3 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

TV with satellite channels

Food and drink

24-hour room service
Chef service
Coffee/tea maker
Restaurant dining guides

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Phone
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: GBP 30

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: from approximately GBP 12 per person
Early check-in fee: GBP 30 (subject to availability)
Late check-out is available for a fee (subject to availability)
In-room safe fee: GBP 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Norton Grange

Mercure Manchester Norton

Mercure Manchester Norton Grange

Mercure Manchester Norton Grange Hotel

Mercure Manchester Norton Grange Hotel Rochdale

Mercure Manchester Norton Grange Rochdale

Mercure Norton

Mercure Norton Grange Manchester

Norton Grange Hotel Manchester

Norton Grange Mercure

Mercure Norton Grange Hotel Rochdale

Mercure Manchester Norton Grange Hotel Spa

Mercure Manchester Norton Grange Hotel & Spa Hotel

Mercure Manchester Norton Grange Hotel & Spa Rochdale

Mercure Manchester Norton Grange Hotel & Spa Hotel Rochdale

Mercure Manchester Norton Grange Hotel & Spa Reviews

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

4/10 Poor

Jonathan

19 Sept 2024

Disliked: Property conditions & facilities

Room to improve

The room was in disrepair. Damage doorframe and broken sink from an old tap

Stayed 1 night in Sep 2024

8/10 Good

rabia

15 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Ann Marie

Travelled with family

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice time

My only issue is only one pillows

Stayed 1 night in Sep 2024

8/10 Good

David

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time we have stayed at the mercure in manchester. We arrived thurs and there was plenty of parking , on entering reception where greeted straight away and where friendly and promptly sorted our room. The room was clean and tidy with facilities we hoped for. We took advantage of using the pool and were impressed by hiw clean it all was. Finally we had a meal on the second night and some drinks and again very pleased as with breakfast which was delicious. Totally enjoyed our stay.

Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

2/10 Terrible

Thomas

3 Sept 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Room comfort

Terrible experience

Received an email from the hotel AFTER booking and paying in full that there may be excessive noise during our stay due to events happening on or near to hotel. I did ring and was told that there was two weddings that were planned that would go on until 1am. We did not see this as a problem initially. However, the noise downstairs was minimal. The noise in the corridors of guests arguing, checking out at 12am, supercars revving engines to excess at well after midnight, arguing at 4am right through until 6am. Threats from other guests after asking to keep the noise down, turned our stay into a nightmare. This was well beyond a bit of background noise from a wedding. It was shocking. The hotel itself seemed a nice venue but the situation we found ourselves in became unbearable. It totally ruined our experience

Stayed 2 nights in Aug 2024

10/10 Excellent

Lynn

Travelled with partner

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great S.P.A. and pool facilities Helpful staff Free parking Great breakfast

Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Travelled with partner, Travelled with group

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay lovely room and we had a view of the spa. Lovely and friendly staff.

Stayed 3 nights in Aug 2024

10/10 Excellent

Claire

2 Sept 2024

I really enjoyed my stay here. Was pampered by the staff. Spa facilities really clean.

Stayed 3 nights in Aug 2024

8/10 Good

john

31 Aug 2024

Stayed 2 nights in Aug 2024

6/10 Okay

Craig

Business traveller

30 Aug 2024

Liked: Cleanliness, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

Karen

Business traveller

28 Aug 2024

Liked: Cleanliness, staff & service, amenities

There was a hole in the bed sheet and there was not any sweeteners.

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

24 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Ramaiz

22 Aug 2024

Stayed 2 nights in Aug 2024

6/10 Okay

Andy

Business traveller

22 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Breakfast let down !

Breakfast service and experience was really poor, and the breakfast room itself was terribly outdated and desperate for upgrade which summed it up - overall this had a negative impact on other positive aspects of my stay namely spa, bedroom and the hotel location

Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with group

20 Aug 2024

Liked: Amenities

Disliked: Cleanliness, staff & service, property conditions & facilities

First Night we arrived at 11.30pm, parking was fine, there’s lots & area looked nice, wasn’t that late but no one at Reception desk, all went downhill from there - told by some member of staff to ring the number left at the Desk but no one answered. Then Phone rang & it was a guest asking for Room Service. When member of staff passed by again we asked her what to do she finally went to look for the Reception person. When he finally turned up asked my first name and then couldn’t find my Keycard, took ages, past Midnight when I finally got to my room. Then at 3.30am the Fire alarm sounds but no message to leave so tried to fall back asleep. Then room looked OK but bathroom was terrible, the screen doesn’t keep water off the floor, the Door had Black mould & for some inexplicable reason there is a Speaker in the Room. The Lockers in the changing rooms are rubbish- most don’t work & there is a flashing light that could give you seizures if you’re epileptic. The Spa was overcrowded at one point but pool was fine. Just the worst stay I’ve had a Mercure Hotel.

Stayed 3 nights in Aug 2024

10/10 Excellent

Felicity

19 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Gina

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks for a lovely stay!

Professional, friendly staff. Immaculate facilities in the spa. Lovely breakfast with a large selection. Super comfortable bed with lush pillows and duvet. Facilities in the room were excellent, wouldn’t hesitate to recommend or return!

Stayed 1 night in Aug 2024

10/10 Excellent

Nabeel

18 Aug 2024

Stayed 7 nights in Aug 2024

8/10 Good

Nabeel

Travelled with family

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent

Decent hotel

Stayed 6 nights in Aug 2024

8/10 Good

Abdullah

15 Aug 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Lesley

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Beds uncomfortable

The hotel is fine other than the twin beds and bedding. Twin room one bed very soft one very hard but both poor. Likewise duvets one thick one thin. Very solid as were pillows. Desperately needs improving. Rest of hotel fine.

Stayed 2 nights in Aug 2024