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ibis Southampton Centre

3.0 star property

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Photo gallery for ibis Southampton Centre

Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
Reception
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
9 West Quay Road, Southampton, England, SO15 1RA
  • Mayflower Theatre
    ‪10 min walk‬
  • WestQuay Shopping Centre
    ‪12 min walk‬
  • Southampton Cruise Terminal
    ‪13 min walk‬
  • Southampton (SOU)
    ‪9 min drive‬

Room options

Standard Room with 1 Double Bed - Harbour view

  • Harbour view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Twin Room, 2 Single Beds

  • 13.5 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 2 Single Beds, Harbour View

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Double Bed

  • 13.5 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Desk, free WiFi, bed sheets

ibis budget Southampton Centre

  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Parking available
3.8 out of 5, Good, (1000)
The price is €52
for 1 room
includes taxes & fees
25 Mar - 26 Mar
ibis budget Southampton Centre

About this property

ibis Southampton Centre

Hotel with a 24-hour front desk, near Southampton Cruise Terminal
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space and dry cleaning. Housekeeping is available on request.
Ibis Southampton Centre offers 93 accommodations with a safe and coffee/tea makers. Cable televisions are provided. Bathrooms include baths or showers and hairdryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at ibis Southampton Centre gets high marks from our customers. During your stay, you're just a quick walk from Grosvenor Casino. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and 4 meeting rooms
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Southampton Cruise Terminal and WestQuay Shopping Centre
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 969 square feet (90 square metres) and includes conference space. The business-friendly ibis Southampton Centre also features a garden, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Southampton hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to 11:00 AM.
The Cafe – This café only serves dinner. Guests can enjoy drinks at the bar.

Languages

English, French, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • 969 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 12.00 per person
  • Self-parking fee: GBP 12 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 411 out of 1001 reviews
Rating 8 - Good. 308 out of 1001 reviews
Rating 6 - Okay. 174 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and reasonably priced
Clean room, decent sized. Bar and restaurant are both small and without character - functional but not comfortable or stylish. Easy to park the car (albeit for a £10 charge) and close to the main road and shopping area.
Stayed 1 night in Dec 2024

6/10 Okay

Theresa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overnight stay before Cruise
The room was very basic even though we chose the higher standard hotel. We struggled to bring our cases in as bathroom door open and no room to manoeuvre. Only three teabags and four milk in room . We were both quite cold in the night . The positives was a comfortable mattress and a very quite room. The breakfast was good and staff very obliging.
Stayed 1 night in Nov 2024

8/10 Good

JUDY

Travelled with group
Liked: Cleanliness, staff & service
Only negative was no USB port and room was warm. Loved everything else and would stay again.
Stayed 1 night in Dec 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with comfortable bed. Can see cruiseport from hotel room window.
Stayed 1 night in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Peter

Disliked: Property conditions & facilities, room comfort
Building work taking place not informed in advance very loud drilling and banging from 9am management not interested should have been told in advance and not put in a room next door being renovated very unhappy
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Paul

Liked: Cleanliness
Check in very slow. Queues to the door. Breakfast only ok. Hot items looked like they had been sitting there. Had to ask for tomatoes to be cooked. Fresh Coffee machine did not work. Had to make do with instant and hot water in a flask! Just about ok for one night. Would not stay here again.
Stayed 1 night in Dec 2024

6/10 Okay

Karen, Columbus

Travelled with partner
A decent place for night before a cruise. Cruiseport, city walls, and shopping within walking distance.
Stayed 1 night in Dec 2024

6/10 Okay

Monique, Langley

Toilet needed fixing twice due to flapper not holding water in the tank. Price double from everyday due to cruise ship in town next morning. Sure wasn’t worth what we paid.
Stayed 1 night in Nov 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis review
Room was clean and the bed was comfortable
Stayed 1 night in Dec 2024

8/10 Good

Majid, Stouffville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very close almost to every thing. Train station, shopping, restaurants mall are walking distance. Very close to the cruise port as well.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly and helpful. Noce atmosphere
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, comfort and location
Excellent service and very comfortable room. It has an amazing location near lots of shopping and restaurants, as well as convenient to the port terminals. Highly recommend staying here and also a visit to the SeaCity Museum!
Stayed 1 night in Nov 2024

8/10 Good

April

Liked: Staff & service
Wifi wasn’t that great. Unable to connect and stay connected.
Stayed 3 nights in Nov 2024

10/10 Excellent

rina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Got upgraded to stay at Novotel . Thank you
Stayed 1 night in Nov 2024

4/10 Poor

Joannah

Disliked: Amenities
Water leak in the bathroom which was not attended to even though I told them. Mould around the bath, rusted bath tap, 1 hour to fill the bath halfway, windows not shielding the cold and the wind, sharp edges on the table around the window that tore my clothing and scraped my skin. This stay was appalling. The reception staff were wonderful yet the maintenance of the room itself was dreadful. Never again will I stay in this premises again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel at reasonable cost.
As good comfortable room at a reasonable price. The location is excellent for thae train station and local buses. The area is not particularly exciting but irrelevant as I was out and about doing things. Housekeeping was very good. I would have liked to see more opportunities for recycling.
Stayed 4 nights in Nov 2024

2/10 Terrible

Stephen

Liked: Staff & service
Disliked: Room comfort
Never again!
Staff very nice but the room so dated and the bed was like sleeping on a board! I like a firm mattress but I came away with a backache. Room was tired and carpet dirty. Never again
Stayed 1 night in Nov 2024

6/10 Okay

Cindy

Liked: Cleanliness
Hotel needs updating Rooms are fine but dated no USB plugs so if you don't have a UK plug in you cant even plug in your phone .Only Shower towel available no Hand towels. .Good location to Cruise port and shopping . Overall OK to stay for a couple of days
Stayed 1 night in Nov 2024

6/10 Okay

Ronald

Liked: Staff & service
All you need for a 1 night stay.
Adequate accommodation for a one night stay.
Stayed 1 night in Nov 2024

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room but very small lifts
Compact room but the lift is far too small for luggage and guests.
Stayed 1 night in Nov 2024

6/10 Okay

L

Travelled with group
Liked: Cleanliness, staff & service
Ok, and inexpensive.
Room ok, price ok. Meal ok. Wanted another drink but the one staff member was busy making coffee for someone else and ignored me. After a while I gave up. Not enough lifts.
Stayed 1 night in Nov 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

feng

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable distance from the attractions
Stayed 3 nights in Nov 2024

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