The Milner York formerly the Principal York

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Milner York formerly the Principal York

Exterior
Exterior
City view from property
In-room safe, desk, iron/ironing board, free WiFi
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Station Road, York, England, YO24 1AA
  • Micklegate Bar
    ‪5 min walk‬
  • York Minster
    ‪10 min walk‬
  • York Grand Opera House
    ‪11 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Comfort Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Annex Building

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Signature Studio Suite, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Studio Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Double Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Milner York formerly the Principal York

Eco-certified York hotel in South Bank with a health club
This smoke-free hotel features an indoor pool, a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
The Milner York formerly the Principal York offers 155 air-conditioned accommodations with a safe and complimentary bottles of water. This York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Milner York formerly the Principal York's great location. During your stay, you're just a quick walk from York Minster. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Within a 15-minute walk of York Minster and York Dungeon
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of The Milner York formerly the Principal York, you'll find an indoor pool, a health club, Access to hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. A terrace, barbecue grills, and a garden are also featured at the eco-certified The Milner York formerly the Principal York. Parking is available for a fee.

This Victorian York hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7 AM to 10 AM.
Refectory – This restaurant serves breakfast, lunch and dinner. Reservations are required.
Chapter House – On-site bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7 AM to 10 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chapter House
  • Refectory

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 December to 26 December:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 per person
  • Uncovered self-parking fee: GBP 19.00 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Royal York
Hotel York Royal
Royal Hotel York
Royal York
York Hotel Royal
York Royal
York Royal Hotel
Royal York Hotel Grand Victorian
Royal York Hotel York
Principal Hotel
Principal York
The Royal York Hotel
The Principal York
Principal York Hotel
Hotel Principal York York
York Principal York Hotel
Hotel Principal York
Principal York York
The Principal York
The Royal York Hotel
Principal Hotel
Principal

The Milner York formerly the Principal York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 685 out of 1275 reviews" "
Rating 8 - Good. 317 out of 1275 reviews" "
Rating 6 - Okay. 149 out of 1275 reviews" "
Rating 4 - Poor. 74 out of 1275 reviews" "
Rating 2 - Terrible. 50 out of 1275 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rachael

Travelled with family
Stayed 2 nights in Oct 2024

8/10 Good

Joanne

Liked: Amenities
Great location especially for the train . Great leisure facilities. Comfy bed but lumpy pillows .
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice long weekend in York
Nice long weekend in York. The hotel is a very traditional old building with a newer annex. Our room in the annex was a bit compact, but comfortable enough. Some problems with one of the keys loosing its coding which meant long walks back to reception. Staff are very friendly and helpful. Breakfast buffet was good.
Stayed 3 nights in Oct 2024

4/10 Poor

Mark

Travelled with partner
Disliked: Staff & service
Has gone massively down hill since it was part of ihg group £30 for breakfast…… and it was a complete shambles! No one to seat you, no empty tables, uncleared tables everywhere, some staff clueless, the rest rude and ignorant You need to sort you house out as it’s gone so downhill
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Stayed 2 nights in Oct 2024

10/10 Excellent

Garry

Stayed 1 night in Oct 2024

10/10 Excellent

JACKY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Trish

The actual building beautiful inside very grand resturaunt were you have meals ok for breakfast not right atmosphere for evening meals there were four mains that were not available on the menu when we dined and one not available on the entree menu and waited quite some time to be served as they were short staffed so slightly dissapionted
Stayed 1 night in Oct 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel. Room was very small for the price.
Stayed 1 night in Oct 2024

10/10 Excellent

Katie

Stayed 1 night in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Alison

Travelled with group
Liked: Staff & service
Celebrating!
Our stay was mostly good but we felt that a couple of things needed attention.
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, right in the heart of the city. Easy walk to all that York has to offer.
Stayed 1 night in Sep 2024

2/10 Terrible

Gino

Disliked: Cleanliness, property conditions & facilities, room comfort
DO NOT GO
It was appalling and the staff were extremely rude they didnt let us in because i lost my bank card and told us to go
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Beautiful hotel in a great location. Room was beautiful and very large with a very comfy bed. Pool and leisure facilities were really good but could be a bit busy with members and hotel guests. Breakfast was a buffet, well organised and tasty. All in all, a very nice night at The Principal
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 3 nights in Oct 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Charlotte

Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and helpful staff, especially in reception and the dining room. Very spacious and quiet room.
Stayed 1 night in Oct 2024

4/10 Poor

Ben

Travelled with partner
Disliked: Cleanliness
Beautiful old property which has its maintenance challenges but stale smoke smell in the room with poor standards of upkeep (paintwork, mould, bad wood work, tv that didn’t work) that made the stay not pleasant. The bed and pillows were uncomfortable
Stayed 1 night in Oct 2024

10/10 Excellent

ranjith

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near railway station
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024